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N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

What a ripoff

But I've got to say I'm not surprised. The average consumer only looks at the bottom line. Verizon knows most people won't notice or care.

But I think it stinks....
--
Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy


Mactron
el Camino Real
Premium
join:2001-12-16
CM94sv

It's one more reason I rate Verizon as ... THEY SUCK !

Don't get me started on their CS !
--
If only the Verizon CSRs worked this well.


chemaupr

join:2005-06-06
Alexandria, VA
Reviews:
·Verizon FiOS
·Cox HSI

reply to N3OGH
Their actual thoughts were... well, since our customers are not going to pay for the FUSF fee we can charge about the same amount and pocket the money!!!! Only the few hundreds that go to BBR will notice and complaint!



batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ
Reviews:
·Verizon Online DSL

reply to Mactron

said by Mactron:

It's one more reason I rate Verizon as ... THEY SUCK !

Don't get me started on their CS !
You are probably not old enough to remember the Bell System. There was no such thing as Customer Service. If one had a problem, any problem, the Telephone Man made a house call, FOR FREE.

markofmayhem
I can haz competition?
Premium
join:2004-04-08
Pittsburgh, PA
kudos:4

And if the problem was on "your end", they usually just fixed it and left without saying a word. They also weren't taxed to the point that 15-20% of your bill was going to lawmakers.

The FUSF fee was collected by Verizon, reported to the FCC as collected, then spent on whatever Verizon chose. Verizon isn't "pocketing" new money, they've always pocketed the FUSF fee. That's how they provided "free" internet to schools and libraries AND got a tax write-off for doing it, maybe even subsidized funding in certain places. I don't know about other states, but here in PA, Verizon has collected billions upon billions of taxes, whether through their own collecting or through the state sales and income taxes.

Nothing new, different wording, vote out the corporate controlled lawmakers allowing this to happen.



batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ
Reviews:
·Verizon Online DSL

said by markofmayhem:

And if the problem was on "your end", they usually just fixed it and left without saying a word. They also weren't taxed to the point that 15-20% of your bill was going to lawmakers.

The FUSF fee was collected by Verizon, reported to the FCC as collected, then spent on whatever Verizon chose. Verizon isn't "pocketing" new money, they've always pocketed the FUSF fee. That's how they provided "free" internet to schools and libraries AND got a tax write-off for doing it, maybe even subsidized funding in certain places. I don't know about other states, but here in PA, Verizon has collected billions upon billions of taxes, whether through their own collecting or through the state sales and income taxes.

Nothing new, different wording, vote out the corporate controlled lawmakers allowing this to happen.
Where do I start? I'll keep it simple and just address one of your misunderstandings. In the days of the Bell System there was no *your end*. It was all Bell System, designed, manufactured and maintained. If your phone had a frayed cord the Telephone Man came out and replaced it.

smcallah

join:2004-08-05
Home

said by batterup:

If your phone had a frayed cord the Telephone Man came out and replaced it.
Should add to that, back then, it WASN'T your phone. It was Bell Systems phone.

So they were just fixing their property.

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