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pi
Premium
join:2002-01-19
Harwood Heights, IL

[Connectivity] Connection acting funny for me

My problems began yesterday; I was downloading a file and it suddenly stopped. Nothing would load. I power cycled the modem, connected it straight to PC (removed router) and was still unable to connect. Later that night, I was able to get a connection but the odd thing is that some pages loaded fine, some slowly, and some took me to the Comcast installation page (to download that 26MB thing). What could be causing this?
Modem signal levels are fine (-8 and 55).
--
R.I.P. György Ligeti
May 28, 1923 - June 12, 2006



oldTDNickell5
Premium
join:2000-12-19
Federal Way, WA

The folks here would like to help you,but we need more info if you can please.
We really need all your signal levels and SNR.
»Comcast High Speed Internet FAQ »Viewing the Modem's Signal Levels, Firmware Version & Log Entries



pi
Premium
join:2002-01-19
Harwood Heights, IL
reply to pi

RCA modem

   Cable Signal Details
Forward Path: Return Path:
Signal Acquired at 705.006 MHz Connection: Acquired
SNR: 34.0 dB Frequency: 24 MHz
Received Signal Strength: -11.2 dBmV Power Level: 50.2 dBmV
Micro-Reflections: 19 dBc Channel ID: 2
Modulation: 256 QAM Modulation: 16 QAM

Data Service Details
Provisioned Address: Yes
Provisioned Time: Yes
Provisioned Configuration: Yes
Registered: Yes
BPI: Enabled

--
R.I.P. György Ligeti
May 28, 1923 - June 12, 2006


oldTDNickell5
Premium
join:2000-12-19
Federal Way, WA
reply to pi

While your signals aren't great,they are within specs.
You can run a line quality test to see if you have any packet loss.

»/linequality



pi
Premium
join:2002-01-19
Harwood Heights, IL
reply to pi

»/quality/nil/2078044



oldTDNickell5
Premium
join:2000-12-19
Federal Way, WA
reply to pi

Well your line quality test look alright,so I'm not sure what your problem is or was.
Are you still having problems?
This will explain why you see the so called packet loss in your LQT.
»Tools FAQ »Why am I seeing so much packet loss in my provider's network?



Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
reply to pi

From the behavior you've described, as well as the lack of signal-related problems, it sounds like you've got some residual DNS resolutions to the walled garden page, or something.

Try running a "ipconfig /flushdns" from the command prompt, and see if it helps.

Were all the lights on the cable modem on at the time? Upstream, downstream, and online in particular.
--
"Some people never see the light till it shines thru bullet holes." -Bruce Cockburn

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