tdb
join:2002-05-30
Concord, NC
1 edit | said by CCLA:Swapping the box is the only way to resolve it to my knowledge. Ugh. I have a bunch of Curb your Enthusiam episodes that I have yet to watch.
I called in a second time, and the tech this time told me that they were having problems with a lot of the DVR units rebooting, and to reset the box so that it would re-deownload the software. (It was: unplug the box, hold down the "menu" button on the box, plug it in, wait for the display to say "boot", push the down arrow three times until it said "c dl", then hit select. The box display now has a little spinning display with the letters "dl" on the side. The tech said it would take about 20 minutes to download software and settings and that this works about 70% of the time. He said if it didn't work now, a truck roll would be next. We'll see, oh well...
Edit: the procedure is listed here as a "DVR Authorization and Factory Full Reset." |
