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Links: ·SCU FAQ ·Pre-Clean ·Site IMs ·VundoFix ·Zlob/Smitfraud ·SCU Helpers
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Jesse2

join:2006-07-22
canada

reply to Jesse2

Re: [Spyware] HJT Log - Having Some Problems

....well i ran the computer in safe mode...and i did everything you told me to do...i am running the bitdefender right now and it detected some things...but....i decided to run Windows Explorer to say i was almost done...THEN I LOOKED AND THERE WAS NO MORE SPYWARE IN THE FAVOURITES COLUMN!!!!! AHHHHHH

THANK YOU SO MUCH FOR YOUR TIME AND I WILL NEVER FOGET THIS....YAY!!...i am so happy


CalamityJane
Premium,VIP,MVM
join:2002-08-27
Eustis, FL
kudos:8

We're happy to hear that
And we're glad we could help

Hopefully you learned some things too

Some final cleanup and prevention recomendations follow.

You can go ahead and delete any special tools we used (SmitRem, SmitfraudFix, ComboFix, etc). They won't serve a future purpose and are replaced with updated versions frequently, so the copies you have are probably already out of date and no need to keep them.

Do a disk cleanup. Go to Start > Run and type in the box: Cleanmgr
Wait while Windows scans your system for files to delete.
Make sure these 3 are checkmarked and press *ok* to delete them.

Temporary Files
Temporary Internet Files
Recycle Bin

Now that your PC is clean, make sure all programs are running properly and then you'll need to reset your restore point in Windows XP.......why?

One of the best features of Windows ME or XP is the System Restore option, however if a malware infects a computer with this operating system it can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after malware removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
Go to Start and right-click on *My Computer*.
Click Properties.
Click the System Restore tab.
Put a Checkmark in the box next to "Turn off System Restore".
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
Go to Start and right-click on *My Computer*.
Click Properties.
Click the System Restore tab.
Remove the checkmark next to "Turn off System Restore".
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
»support.microsoft.com/default.as···s;310405
......................
I can't stress enough the importance of having your Windows critical Security Updates. Most malware today uses exploits on unpatched systems to creep onto your system without your even doing anything but visiting an infected webpage!!

Watch what you download, be careful where you surf, and don't trust attachments or even links in email and Instant messages. Even if they come from a buddy, that buddy could be the one infected and it is the virus sending that link from his account. You click on it thinking he is trusted, and *boom* you're infected.
Many "Phishing" attempts are made by cleverly crafted email to look like it is coming from an "official" source (like Microsoft, or your bank, or some other provider). Don't click on links in those. Go directly to the site instead and navigate the menus - don't trust email you think came from a "safe source" unless you are expecting it! There is more in the link I will provide below, but those are the choice avenues of infection these days.
Stay far AWAY from cracks and warez sites - you're sure to get infected files there, and the same can be said for files downloaded from p2p (more than half are usually infected and probably not detectable by your current security software - the newest nasties are always released in those venues).

A word about shared computers and networks.
Share Your PC
»www.microsoft.com/windowsxp/usin···tro.mspx
Not all users need to have Admin Accounts. It is much safer to have most of your users on a shared system running as Limited User accounts. That way, if there is "an accident", it will only affect one user's account and not the entire system.

Next, I highly recommend you get some extra protection to prevent future infections. Here are some things you can do and some free programs to help .
How do I prevent Browser Hijacks and Spyware?
»Security Cleanup FAQ »How do I prevent Browser Hijacks and Spyware?

I'm happy to see you have SP2 installed. That will address numerous security issues in your Operating System and IE
Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month. This is the first step in malware prevention, as many nasties now take advantage of new exploits and if not patched, you are vulnerable!
Windows Update
»update.microsoft.com/microsoftupdate/

And see this link for instructions on how to configure the enhanced security features in SP2:
»www.microsoft.com/technet/securi···cxp.mspx

I also highly recommend to get the free tool, Microsoft Baseline Security Analyzer (MBSA) from Microsoft to analyze your PC security for prevention purposes.

MBSA Version 2.0 will scan for common system misconfigurations on Windows 2000, Windows XP, and Windows Server 2003 systems. This program will identify the system security weaknesses in your browser and operating system and provides easy instructions to correct them. This includes any missing critical Windows security updates, system vulnerabilities and your IE Browser security settings. Get the download here:
Microsoft Baseline Security Analyzer
»www.microsoft.com/technet/securi···ome.mspx
Choose MBSAsetup-EN.msi = (English Version) or the language appropriate for you.

Also visit this Free Online Scanner from Microsoft for PC Health and Safety
»safety.live.com/site/en-US/default.htm
and Microsoft Security At Home
»www.microsoft.com/athome/securit···ult.mspx
for tips to Protect your Pc, Protect yourself and Protect your Family.
--

It takes a disaster to make a woman out of a female
Microsoft MVP/Windows Security 2003-2006
Proud Member of ASAP (Alliance of Security Analysis Professionals)



Jesse2

join:2006-07-22
canada

K ill go through that and make sure i get it all done.

Thanks alot for your help!



CalamityJane
Premium,VIP,MVM
join:2002-08-27
Eustis, FL
kudos:8

You're quite welcome! Stay safe and happy surfing


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