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3webman

@rogers.com

Has anyone been able to get through 1-866-Get-3web?

I keep getting "Sorry, cannot take your call right now"

Can anyone else get through?

john103

join:2004-09-04

not in toronto..


dontbugme1

join:2005-12-25
Scarborough, ON

reply to 3webman
Don't waste your time and effort. Maybe this number is more appropriate instead 1-CANCEL-3WEB.



itisnotme

@206.47.x.x

reply to 3webman
no answer on any phone not even corporate numbers!
typical north-American business, F*C*UK the customers anyway they can.



mral

@cia.com

reply to 3webman
Nope.

Sometimes I'll get as far as "...Press 3" then the disconnect voice comes on.

3web/cia never been good as CS. They fix problems, eventually, but don't acknowledge them or explain why they happened.


john103

join:2004-09-04

Call them now!!!!

They are answering..LOL

Talk to the technical person,, it seems like they care of all the other stuff too.



mral

@cia.com

But resolutions are not likely on the weekend.:-(


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