Comcast refuses cablecard for Tivo Series3 in Comcast Cable TV http://www.dslreports.com/forum/r16888169 en Thu, 10 Dec 2009 08:21:24 EDT Thu, 10 Dec 2009 08:21:24 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16911320 SGR : Couldn't people just call up and tell Comcast they would like two cablecards installed in their home and conveniently leave out the part they are for one Tivo. If you get the tech to come out with two cable cards on hand I doubt he'll decline to install them then. I'm new to the whole cablecard thing though so I really don't know what kind of information Comcast requires when you request a cable card install. If it's as easy as just saying "I want a cable card installed" I can see this working. Even if the tech seems confused you could always tell him you'll gladly install them yourself while he sits in a comfy chair. Perhaps even offer a generous tip to sweeten the deal? :D]]> http://www.dslreports.com/forum/remark,16911320 Fri, 15 Sep 2006 19:48:46 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16910997 ssj4android : Will they install two cable cards though?]]> http://www.dslreports.com/forum/remark,16910997 Fri, 15 Sep 2006 18:49:01 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16910881 dieman : Phugg:

You might want to check this out:

»www.tivoblog.com/archives/2006/0···uctions/]]> http://www.dslreports.com/forum/remark,16910881 Fri, 15 Sep 2006 18:28:21 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16906759 fiberguy : misread.]]> http://www.dslreports.com/forum/remark,16906759 Fri, 15 Sep 2006 03:10:40 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16906299 Zoder :
said by Phugg See Profile :

I feel we the techs wont get any training on it since it is a 3rd party device.
So are the TVs ;)]]> http://www.dslreports.com/forum/remark,16906299 Fri, 15 Sep 2006 00:50:30 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16905908 Phugg : Gratz on your case. As cypherstream stated though .... I say it will work , but Comcast MAY not support it. Just like we dont support home networks (yet I still help with them everyday) Let us know how it works , PLEASE ... so I dont go do an install and look like a complete baffoon. I feel we the techs wont get any training on it since it is a 3rd party device.]]> http://www.dslreports.com/forum/remark,16905908 Thu, 14 Sep 2006 23:39:58 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16903645 TKJunkMail :
said by dieman See Profile :

Was able to speak with the esclations in the local office and I've got an appointment scheduled for next week to install the cards, yay!
Good for you. That 1st Customer Service rep you talked to just didn't know their job or the right info.
--
--
Join Red Room Forum
BLOG tkjunkmail.blogspot.com
My Web Page]]> http://www.dslreports.com/forum/remark,16903645 Thu, 14 Sep 2006 17:35:11 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16903523 dieman : Was able to speak with the esclations in the local office and I've got an appointment scheduled for next week to install the cards, yay!]]> http://www.dslreports.com/forum/remark,16903523 Thu, 14 Sep 2006 17:11:38 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16891331 dieman : I've been contacted by someone in local internal escalations, but they weren't in when I called back (was mowing the lawn). I'll keep things updated.]]> http://www.dslreports.com/forum/remark,16891331 Tue, 12 Sep 2006 20:15:26 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16891233 DreamWraith : as far as the OP issue.... It isnt looking good for tivo series 3....

»www.google.com/url?sa=t&ct=res&c···Y-t3ZP4A
»www.google.com/url?sa=t&ct=res&c···cIgNZhCw

However, newer reports seem to indicate a reversal by time warner:

»www.tivoblog.com/archives/2006/0···-3-tivo/

definitely drive the issue home. afaik they have to provide a cable card by law.]]> http://www.dslreports.com/forum/remark,16891233 Tue, 12 Sep 2006 19:59:56 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16891165 DreamWraith : Interesting. After digging a bit deeper i see you are correct. However, i find it interesting that of the 3 sites i had read, all of them misunderstood this fact.

Anyways, thanks for the clarification.]]> http://www.dslreports.com/forum/remark,16891165 Tue, 12 Sep 2006 19:47:41 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16890930 fergiej : No it does not have CC 2.0 support. The standard for 2.0 is not set yet and it likely won't be for some time. your confusion lies in the fact that the TiVo will support the multistream cards. But this is not 2.0. More like a 1.5. 2.0 will be the first standard that will do 2 way, none of the 1.x cards will d it. SO, no on-demand with the new TiVo.

With the s3 you can have 2 1.0 cards or 1 multistream card. This is for individual tuners.
--
I feel more like I do now than I did. At least I used to.]]> http://www.dslreports.com/forum/remark,16890930 Tue, 12 Sep 2006 19:07:03 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16890857 DreamWraith : Perhaps you didnt research it.

But the Tivo Series 3 does in fact have cable card 2.0 support.]]> http://www.dslreports.com/forum/remark,16890857 Tue, 12 Sep 2006 18:53:27 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16890442 PaulieORF :
said by mikedz4 See Profile :

where did you get the new series 3 tivo? This is the new tivo that can support digital cable right? Does this allow you to do on-demand?
No on-demand with Cable Card, at least with version 1.0.]]> http://www.dslreports.com/forum/remark,16890442 Tue, 12 Sep 2006 17:37:21 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16890438 mikedz4 : so it won't do tvguide interactive or on-demand?]]> http://www.dslreports.com/forum/remark,16890438 Tue, 12 Sep 2006 17:36:36 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16890436 TKJunkMail :
said by mikedz4 See Profile :

where did you get the new series 3 tivo? This is the new tivo that can support digital cable right? Does this allow you to do on-demand?
It supports cablecard 1.0, the 1 way cablecards. No it does not support 2 way communication which won't be available to Cablecard 2.0.
--
--
Join Red Room Forum
BLOG tkjunkmail.blogspot.com
My Web Page]]> http://www.dslreports.com/forum/remark,16890436 Tue, 12 Sep 2006 17:35:49 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16890358 mikedz4 : where did you get the new series 3 tivo? This is the new tivo that can support digital cable right? Does this allow you to do on-demand?]]> http://www.dslreports.com/forum/remark,16890358 Tue, 12 Sep 2006 17:22:16 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16888888 cypherstream : I'm not at all surprised. Time Warner was saying the same thing, that Cable Cards are only supported in TV's, not STB like Tivo. This was for all TW markets, not just the few SDV (Switched Digital Video) markets where Cable Cards are incompatible.]]> http://www.dslreports.com/forum/remark,16888888 Tue, 12 Sep 2006 13:36:24 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16888664 dieman : Luckily my franchise authority chair has email and hes forwarded on a complaint on the issue, hopefully I'll find out in the next couple days wtf. :)

Thanks, I had totally forgotten about the complaint center.]]> http://www.dslreports.com/forum/remark,16888664 Tue, 12 Sep 2006 13:08:57 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16888545 TKJunkMail :
said by dieman See Profile :

Just got off the phone with Comcast and the rep said that "Tivo is wrong" and that they will not supply me with one or two cablecards. I'm in the Twin Cities area (Brooklyn Park). I'm thinking of just showing up at the office instead when returning my comcast DVR and attempting to pick up cards at that point anyhow.

Anyone know any local contacts in the area so I can get this worked out?
Just call again. When anything new is involved, you get customer reps who haven't a clue what the policy is. And if you get the same bad answer, ask for a manager. And if still not satisfied, call the Comcast Executive Complaint center at (215) 665-1700 . I guarantee you will get a resolution within 1 business day.
--
--
Join Red Room Forum
BLOG tkjunkmail.blogspot.com
My Web Page]]> http://www.dslreports.com/forum/remark,16888545 Tue, 12 Sep 2006 12:55:39 EDT Re: Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16888269 dervari : Can they do that? Seems to me that this is a blatant case of them wanting you to shell out $$$/mo for their DVR.]]> http://www.dslreports.com/forum/remark,16888269 Tue, 12 Sep 2006 12:09:08 EDT Comcast refuses cablecard for Tivo Series3 http://www.dslreports.com/forum/remark,16888169 dieman : Just got off the phone with Comcast and the rep said that "Tivo is wrong" and that they will not supply me with one or two cablecards. I'm in the Twin Cities area (Brooklyn Park). I'm thinking of just showing up at the office instead when returning my comcast DVR and attempting to pick up cards at that point anyhow.

Anyone know any local contacts in the area so I can get this worked out?]]> http://www.dslreports.com/forum/remark,16888169 Tue, 12 Sep 2006 11:49:30 EDT