[connectivity] DSL-Occasional Loss of Connectivity on only o in Verizon Online DSL http://www.dslreports.com/forum/r16929084 en Sat, 28 Nov 2009 10:41:52 EDT Sat, 28 Nov 2009 10:41:52 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16955704 Jodokast96 : If you uninstall and then reboot, Windows should automatically find and reinstall the drivers for it.]]> http://www.dslreports.com/forum/remark,16955704 Fri, 22 Sep 2006 19:25:55 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16955504 eliuri0 : You mean UNINSTALL the functional Network Adapter [Intel Pro/1000 MT ?

Are you sure that doing this and then rebooting the PC will give those options to connect via router [which I now do] and for the connection to always remain on?

Is this a safe thing to do? Uninstalling the only functional network adapter now on the PC? ]]> http://www.dslreports.com/forum/remark,16955504 Fri, 22 Sep 2006 18:55:11 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16955435 Jodokast96 : I think he meant in Device Manager.]]> http://www.dslreports.com/forum/remark,16955435 Fri, 22 Sep 2006 18:43:58 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16955170 eliuri0 : If by "delete the other LAN connector" you mean to delete that icon in "Network Connections", I cant do that as the option to delete is greyed out there. I can only disable.

JohnA wote:
"If your PC has XP on it delete the other LAN connector and reboot the computer. It will discover it on boot."]]> http://www.dslreports.com/forum/remark,16955170 Fri, 22 Sep 2006 18:03:48 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16951908 JohnA :
Start > Control Panel > Network Connections
Right click the USB connector and disable it, but leave it there in case you ever need it in the future. If your PC has XP on it delete the other LAN connector and reboot the computer. It will discover it on boot. If it asks you any questions as it sets up, make sure you tell it you connect through a router and the connection is "always on".]]> http://www.dslreports.com/forum/remark,16951908 Fri, 22 Sep 2006 07:47:40 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16949462 eliuri0 : Hi Sivran:

Thanks again for your response.

LAN-->Properties--> Configure--->Power Management
gives me the option to uncheck "Allow computer to turn off this device to save power". It is now checked in on both LAN icons mentioned earlier.

Would you recommend I uncheck this box in BOTH LAN setups?

Sivran wrote:

===============================

"Since you have two adapters listed, check the back of your computer and see if there's an ethernet port back there. If you find one, that'd be the Intel. The USB adapter would be plugged into a USB port, possibly with an ethernet cable connected to it. If you find it, remove it, and plug the ethernet cable into the built-in adapter."

=================================

I'm not sure I know how to identify an ethernet port at the back of my computer. I don't see those words used there. I do see a line from the router plugged into one of the openings in the back of the PC. But I can't seem to find anything that might correspond to that "Intel Pro/1000 Network Connection" listed in the device manager under ; "Network adapter". This is the network adapter used by the LAN which IS connected.

The USB Adapter is a Linksys: Compact USB 2.0. It is inserted into a USB port in the back of the PC , and isn't connected to anything else such as a wire, cable etc.... This is the adpater which is giving that RED X Local Area Connection 2. It shows "unplugged" in the Network Connections Panel AND down in the Systen tray icons. Would you recommend I simply unplug this USB 2.0 removable Network Adapter? Should I merely disable that LAN 2 which now reads: "disconnected"? For the purposes of connectivity, could I simply leave that LAN connection alone?

Would appreciate further guidance.
Thanks in advance:

Eliuri]]> http://www.dslreports.com/forum/remark,16949462 Thu, 21 Sep 2006 19:45:51 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16948213 sivran : I see. Disabling the lan connection does not sign out of the dsl connection. Your router (or should be) maintaining that. Disabling the lan connection basically turns off the network adapter and stops communicating with the router.

Since you have two adapters listed, check the back of your computer and see if there's an ethernet port back there. If you find one, that'd be the Intel. The USB adapter would be plugged into a USB port, possibly with an ethernet cable connected to it. If you find it, remove it, and plug the ethernet cable into the built-in adapter.

Windows XP has a nasty habit of turning off network adapters simply "to save power" and this leads to plenty of problems. To stop it doing this go to
Network Connections -> Local Area Connection - Right Click -> Properties -> Configure -> Power Management
Uncheck the allow the computer to turn this device off option. If the Power Management tab isn't there, it just means that this isn't the cause of the problem.

Just to make sure- neither of you should be clicking on a "Verizon Online" icon of any sort to get online, you should be able to just open your browser and go.
--
Think outside the fox...Seamonkey]]> http://www.dslreports.com/forum/remark,16948213 Thu, 21 Sep 2006 16:14:29 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16947875 eliuri0 : The Modem Type is: Westell [Wirespeed ]

It's an external modem.

The question was why I often get a limited or no connectivity reading and how I might rememdy this?]]> http://www.dslreports.com/forum/remark,16947875 Thu, 21 Sep 2006 15:12:17 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16945531 JohnA :
Modem??
If the modem is bridged properly, and the SR41 is set to PPPoE with her username and password, and you're both connected to LAN ports of the SR41, you will both have live connections. There's no need for tray icons or control pad.

edit: Control pad claims to be something different than I remember, so it may not be the problem I thought it was. I still know of no one who uses it.]]> http://www.dslreports.com/forum/remark,16945531 Thu, 21 Sep 2006 07:47:11 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16945123 eliuri0 :
We do use a Linksys BEFSR 41 Router.

I use that computer icon in the System Tray to find out information about the current connection when there seems to be a conectivity problem.

Neither of us connects via the Control Panel or or sytem tray icon. When I said she signs out via the control panel earlier, that was when we were trying to reestablish the connectivity I had lost, while she retained hers.

I do notice that at the Device Manager [My Computer-->Properties-->Hardware]

there are TWO network adapters listed :

1) Intel Pro/1000 MT Network Connection

2) Linksys USB 2.0 Netwrok Adapter ver 2

Likewise, at Network Connections: I see two LAN icons.

1) Local Area Connection: Connected, Shared Intel Pro/1000 MT Network Connection

2) Local Area Connection 2 Network Cable Unplugged, Linksys USB 2.0 Netwrok Adapter ver 2. This icon has a red X through it.

I assume that it is unplugged because there is another network adapter [Shared Intel Pro] and therefore is somehow not functioning. I'm unsure about this though. The hardware seems properly installed as the device status says the device is working properly.

I'm not sure if this unplugged adapter is or is not part of the problem here, since there's another adapter apparently installed.

I was under the impression that Windows XP automatically sets up another LAN icon if it detects a second network adapter.

As I said, I don't know if this is related to the problems Im having with connectivity, BUT this arrangement had been this way for months before I started getting those disconnections.

Further suggestions?

-Eliuri]]> http://www.dslreports.com/forum/remark,16945123 Thu, 21 Sep 2006 03:25:27 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16944248 JohnA :
You're never going to be happy with what you've got. You should not be using a tray icon, and she shouldn't be using control panel. What modem does she have? Sounds like you are either doing connection sharing through her PC, or it's just all set up wrong. The sharing should be through a router, or the router portion of the modem, if it has one.]]> http://www.dslreports.com/forum/remark,16944248 Wed, 20 Sep 2006 23:24:05 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16930871 eliuri0 : Hi Sivran:

In my own PC , when I right-click on the computer icon in the system tray representing the LAN connection, and click on : "Status" , I have the option of "Properties" or "Disable".

I "disable" when the LAN is connected , but either displays a yellow exclamation point telling me that connectivity is lacking or limited, or appears normal and simply doesn't connect to sites.

Disbale seems to be the equivalent of signing out of the DSL connection.

On the other PC, I think can do either that, or sign out of the Verizon- LAN at the Control Panel's Network Connections. My roommate prefers doing the latter.

Actually, she prefers not doing it at all since her DSL connection never is disrupted.]]> http://www.dslreports.com/forum/remark,16930871 Tue, 19 Sep 2006 02:07:53 EDT Re: [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16930836 sivran :
quote:
Then I ask the other user to disable their DSL connection, and then reeable it. After that I attempt to reenable mine.


Please define this a bit better. Do you mean just disable the local area connection? Or something else?
--
Think outside the fox...Seamonkey]]> http://www.dslreports.com/forum/remark,16930836 Tue, 19 Sep 2006 01:55:35 EDT [connectivity] DSL-Occasional Loss of Connectivity on only o http://www.dslreports.com/forum/remark,16929084 eliuri0 : Hello:

I use Verizon DSL and am connected via Modem and Linksys BEFSR 41 Router.

I occasionally lose DSL connectivity for sevral hours while the other PC on the LAN remains fully functional. This happens about once a month.

It seems the only way I can regain connectivity is to shut modem and router. Then I ask the other user to disable their DSL connection, and then reeable it. After that I attempt to reenable mine. This often works. But the other user isn't always there when this happens. So I can't get them to disable and reenable their Verizon DSL connection.

I looked into windows XP's Event Viewer to try to find a cause of these connectivity losses.

I see several instances of the following Dhcp Error readings, or variations thereof:

=====================================================

"Your computer has lost the lease to its IP address [SNIP] on the Network Card with network address [SNIP]"

For more information, see Help and Support Center at »go.microsoft.com/fwlink/events.asp.

"Help and support gave:

Details
Product: Windows Operating System
Event ID: 1000
Source: Dhcp
Version: 5.2
Symbolic Name: EVENT_LEASE_TERMINATED
Message: Your computer has lost the lease to its IP address %2 on the Network Card with network address %1.

Explanation
This computer's IP address lease expired and the DHCP server was not able to extend the lease. If another DHCP server is available to provide a lease, the DHCP Client service will automatically obtain a new lease from it. If no other DHCP servers are available, then an Automatic Private IP address will be assigned within five minutes after the lease expires.

This could be caused by a DHCP server or DHCP relay malfunction, network connectivity issues, firewall issues, or a malfunction of your computer's network interface card or driver. "

====================================================

I'm not sure if these errors correspond with my loss of connectivity. Seems like it might. No such error readings are found in the other user's PC Event viewer.

None of the recommendations given at Help and Support seemed to pertain.

Is there an easier alternative to the rigmarole I mentioned above of requesting the other user to shut off the modem/router, disable and reenable their connection?

It's somehwat disconcerting since the other user's connection is working perfectly well while mine isn't.

Any advice?

Thanks in advance:

-Eliuri

=============================

Windows XP Professional Edition

Zone Alarm Security Suite]]> http://www.dslreports.com/forum/remark,16929084 Mon, 18 Sep 2006 21:03:23 EDT