http://www.dslreports.com/forum/r16986246 en Wed, 03 Dec 2008 01:46:31 EDT Wed, 03 Dec 2008 01:46:31 EDT http://www.dslreports.com/forum/remark,17007147 jef : file a complaint with the washington utilities comission and the FCC, there is not one communications company in the land that wants to have to expalin to the state or the feds]]> http://www.dslreports.com/forum/remark,17007147 Sun, 01 Oct 2006 05:24:39 EDT http://www.dslreports.com/forum/remark,16986246 TACSPEED : From my limited contact with Harbornet, I'm not surprised with their lack customer service. I came away thinking that the owner acted like a jerk!

As far as technical support, if you don't call during regular business hours, there isn't any. Even though the contract that I looked at a few years ago stated that the ISP was to provide support after business hours, Click! has never enforced the contract. Getting tech support after business hours is not any better with Advanced Stream, btw.

I think at this point I would write a letter to the manager of Click! and explain the situation. Also a letter to your local city council person wouldn't hurt either.
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Fiber Optics is the future of high-speed internet access. Stop by the BBR Fiber Optic Forum. ]]> http://www.dslreports.com/forum/remark,16986246 Wed, 27 Sep 2006 16:55:31 EDT