Broadband Tech > Security > Security > What is Norton LiveConnect ?

reply to Symhelp

Re: What is Norton LiveConnect ?

reply to codydog

Symantec Says LiveConnect is Not Adware

quote:

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Symantec shoots down adware claims

Symantec is in the news again, and this time it isn't over Kernel PatchGuard. The company's new Norton LiveConnect software is being deemed by users as unwanted adware.

The new software was unleashed this week and has been filtering down to customers via LiveUpdate. The listing for LiveConnect would show up on customers' LiveUpdate dialog box, but gave no indication on what the software was. Customers who set LiveUpdate to operate without user intervention got no notification of the software update at all. As a result, customers were quick to label LiveConnect as adware that was out to provide private information to marketers.

Symantec was quick to dismiss the adware claims and says that LiveConnect is a necessary program to notify users of and download new program updates. "It's our mechanism for giving users major updates," said Rowan Trollope, Symantec's vice president of consumer engineering. Symantec states that the LiveUpdate program is simply not robust enough to handle the major program updates that have been made to products like Norton Antivirus and Norton Internet Security.

"We're in a bit of a Catch-22 situation here. Most people don't even know they're entitled [to these major upgrades]. I would argue that customers would be angry if we didn't tell them," said Trollope.

LiveConnect is here to stay, so Symantec users will just have to get used to the new software. Those who don't like the idea of another process running on their computer can uninstall the program and simply download the program updates manually from Symantec's website.

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Norton LiveConnect does not add another running process on your PC if you have a Norton 2007 product installed. (it works as a plug-in)

The performance impact on memory and CPU is very low.

reply to codydog

Re: What is Norton LiveConnect ?

reply to codydog
To the guys @ symantec.com... thanks for your replies here and for shedding light on this. A suggestion for you: please communicate to your marketing department that Symantec might just be a bit better served in the public-relations sense if they'd take a little time to put out the word about such things ahead of pushing new-named program and plug-in downloads to users via LiveUpdate. Otherwise, they risk a lot of misunderstanding and suspicion that may take quite a while to die down... most customers really don't care for the element of surprise all that much.
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If God wanted us to work with electrons, He'd make them big enough to see...

reply to Blackbird
Blackbird, I'm a Symantec user but your comments are spot on! I hope they're listening!
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See ya across the Rainbow Bridge, my good and faithful friend!

reply to Symhelp

reply to Morac

reply to codydog
I have not seen this on SAV 10.1.0.401 yet.

Has anyone seen this on SAV? Does this affect SAV?

I wouldn't expect SAV users to receive this. Notice that the name is "Norton" LiveConnect and therefore probably only apply to Norton branded products.

reply to codydog
»fullcoverage.yahoo.com/s/cmp/193···rinter=1