http://www.dslreports.com/forum/r17232638 en Sat, 28 Nov 2009 13:13:33 EDT Sat, 28 Nov 2009 13:13:33 EDT http://www.dslreports.com/forum/remark,17233112 anon : I have reached voice support. All they can say is "Yes there is a problem", "It's a nationwide outage", "Please don't call service as they are working on the problem and the lines are so busy that the wait is excessive." (Sort of like what happens when my cable service goes out. No point in calling to tell them what they already know.)

They had it working for a while this morning, but it went out again.

BTW, we're in New York City.]]> http://www.dslreports.com/forum/remark,17233112 Tue, 07 Nov 2006 13:50:03 EDT http://www.dslreports.com/forum/remark,17233030 anon : You all are the only information I could find on this problem in Northern CA. Like you I can't get a hold of anybody, and I have submitted a report via business portal but no response yet. They should at least post this on their website so we know it's an outage.]]> http://www.dslreports.com/forum/remark,17233030 Tue, 07 Nov 2006 13:37:30 EDT http://www.dslreports.com/forum/remark,17232638 anon : I find it interesting that their tech support lines go down when the phone service their providing does.]]> http://www.dslreports.com/forum/remark,17232638 Tue, 07 Nov 2006 12:28:21 EDT