Re: High ping times to sprintlink.net in Embarq

Re: High ping times to sprintlink.net

Mon, 15 Jan 2007 21:36:32 EDT

Maxo : I am still getting high latency starting around 6PM. I'm at a point that I would probably go to Comcast soon if it didn't mean I'd have to pay more for my internet.

Re: High ping times to sprintlink.net

Mon, 15 Jan 2007 16:45:27 EDT

Sly : I don't know what they've done but it looks like they have fixed things. Here are two of my ping charts. It's become rock solid.

Re: High ping times to sprintlink.net

Sun, 31 Dec 2006 12:52:46 EDT

anon : Tracing route to dslreports.com [209.123.109.175]

over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 14 ms 14 ms 14 ms nc-76-2-32-1.dhcp.embarqhsd.net [76.2.32.1]
3 14 ms 14 ms 14 ms crncrcmt03 [208.17.72.233]
4 19 ms 19 ms 20 ms sl-gw23-rly-2-2.sprintlink.net [160.81.255.125]
5 19 ms 20 ms 20 ms sl-bb24-rly-3-2.sprintlink.net [144.232.14.61]
6 21 ms 22 ms 21 ms sl-st22-ash-6-0.sprintlink.net [144.232.20.189]
7 22 ms 22 ms 22 ms gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
8 29 ms 29 ms 32 ms tbr2031901.wswdc.ip.att.net [12.122.80.50]
9 30 ms 30 ms 30 ms tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
10 28 ms 29 ms 29 ms gar1-p370.nwrnj.ip.att.net [12.123.0.157]
11 29 ms 28 ms 28 ms att-gige.esd1.nwr.nac.net [12.119.140.26]
12 29 ms 29 ms 29 ms 3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
13 29 ms 30 ms 30 ms 0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
14 30 ms 30 ms 30 ms www.dslreports.com [209.123.109.175]

Trace complete.

Re: High ping times to sprintlink.net

Sun, 31 Dec 2006 12:33:40 EDT

Techman21 :

C:\>tracert www.dslreports.com

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 44 ms 45 ms 44 ms va-69-68-188-1.dyn.embarqhsd.net [69.68.188.1]
2 45 ms 45 ms 45 ms va-208-33-154-217.sta.embarqhsd.net [208.33.154.217]
3 48 ms 47 ms 48 ms sl-gw20-rly-3-0.sprintlink.net [160.81.67.213]
4 47 ms 47 ms 47 ms sl-bb23-rly-3-2.sprintlink.net [144.232.14.45]
5 48 ms 48 ms 48 ms sl-bb21-dc-13-0-0.sprintlink.net [144.232.9.214]
6 49 ms 49 ms 49 ms sl-st20-ash-11-0.sprintlink.net [144.232.20.150]
7 49 ms 49 ms 49 ms sl-telia1-7-0.sprintlink.net [144.223.246.50]
8 54 ms 53 ms 53 ms nyk-bb1-link.telia.net [213.248.83.21]
9 53 ms 53 ms 67 ms nyk-b3-link.telia.net [80.91.249.85]
10 54 ms 54 ms 54 ms nac-110814-nyk-b3.c.telia.net [213.248.82.94]
11 55 ms 55 ms 55 ms 12.ae0.gbr1.tl9.nac.net [209.123.11.71]
12 57 ms 56 ms 56 ms 33.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.7]
13 * 56 ms 56 ms 0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
14 301 ms 55 ms 55 ms www.dslreports.com [209.123.109.175]

Trace complete.

This was done today. :(

Re: High ping times to sprintlink.net

Wed, 29 Nov 2006 05:47:10 EDT

Maxo : It's 5:45 and all is good

Re: High ping times to sprintlink.net

Tue, 28 Nov 2006 22:43:21 EDT

Maxo : It's 10:45 and my download is about cut in half.

Re: High ping times to sprintlink.net

Tue, 28 Nov 2006 13:58:11 EDT

espaeth : Those earlier traceroutes clearly show the issue is with Embarq, not Sprint. Keep in mind that traceroutes responses come from layer3 devices at the *far* side of the link. If Embarq's access were clean and Sprint were at fault, the first Sprintlink hop should have great latency with every subsequent hop starting to look poor. You are seeing the first sprintlink hop show high latency, which indicates it is Embarq's circuit TO Sprintlink that is congested.

You can continue to seek out problems in the Sprint backbone, but trying to find problems where there are no major issues to be found just confuses the situation. There are many public sites that chart the health of various backbone providers, like »www.internethealthreport.com for example. Sprintlink has a network that extends *FAR* beyond broadband DSL use, and there are stringent SLAs for delays across their backbone for business customers. See: »www.sprint.com/business/resource···cess.pdf

-Eric

Re: High ping times to sprintlink.net

Tue, 28 Nov 2006 11:07:46 EDT

Sly : Nevermind... false alarm.

  1     1 ms     1 ms    <1 ms  192.168.0.1
  2    36 ms    39 ms    38 ms  nc-76-3-200-1.dhcp.embarqhsd.net [76.3.200.1]
  3    38 ms    41 ms    40 ms  nc-208-17-72-237.sta.embarqhsd.net [208.17.72.23
7]
  4    47 ms    51 ms    42 ms  sl-gw21-rly-3-1.sprintlink.net [160.81.74.105]
  5    42 ms    46 ms    43 ms  sl-bb24-rly-3-0.sprintlink.net [144.232.14.53]
  6    44 ms    43 ms    47 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189]
 
  7    45 ms    45 ms    45 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
  8    54 ms    53 ms    59 ms  tbr2031201.wswdc.ip.att.net [12.122.80.18]
  9    52 ms    54 ms    54 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
 10    52 ms    52 ms    55 ms  12.122.84.53
 11    52 ms    52 ms    58 ms  att-gige.esd1.nwr.nac.net [12.119.140.26]
 12    52 ms    52 ms    51 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
 13    53 ms    53 ms    56 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 14    52 ms    55 ms    52 ms  www.dslreports.com

If only things were this good all the time. Last night was the worst night I have ever seen with them. :huh:

--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Fri, 24 Nov 2006 22:51:56 EDT

Sly : Yea, it seems like they are making some changes but of what I'm not sure... someone else did a DNS lookup on some of those IP's and some of them still seem to be routing through sprint. They're just not labled as sprint. So who knows...

Re: High ping times to sprintlink.net

Fri, 24 Nov 2006 22:03:55 EDT

Gemologist : Still going through Sprint here as of a few seconds ago :( But things have been better for the past week. I am not holding my breath yet though.
--
Images are Copyrighted and use is NOT
permitted. What is RSD?

Re: High ping times to sprintlink.net

Fri, 24 Nov 2006 21:18:26 EDT

mutesounds : You are right, check this out.

 
Tracing route to dslreports.com [209.123.109.175]
 
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.2.1 
  2    14 ms    14 ms    14 ms  nc-76-2-32-1.dhcp.embarqhsd.net [76.2.32.1] 
  3    14 ms    14 ms    14 ms  crncrcmt04 [208.17.72.237] 
  4    20 ms    20 ms    20 ms  105.74.81.160.in-addr.arpa [160.81.74.105] 
  5    20 ms    20 ms    21 ms  53.14.232.144.in-addr.arpa [144.232.14.53] 
  6    22 ms    22 ms    22 ms  189.20.232.144.in-addr.arpa [144.232.20.189] 
  7    23 ms    23 ms    23 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1] 
  8    31 ms    32 ms    31 ms  tbr2031901.wswdc.ip.att.net [12.122.80.50] 
  9    31 ms    30 ms    30 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53] 
 10    30 ms    29 ms    29 ms  gar1-p370.nwrnj.ip.att.net [12.123.0.157] 
 11    27 ms    27 ms    27 ms  att-gige.esd1.nwr.nac.net [12.119.140.26] 
 12    29 ms    30 ms    29 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189] 
 13    30 ms    30 ms    30 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233] 
 14    30 ms    30 ms    30 ms  www.dslreports.com [209.123.109.175] 
 
Trace complete.

Re: High ping times to sprintlink.net

Fri, 24 Nov 2006 19:12:08 EDT

jeffdbs1 : Wow! :)

Re: High ping times to sprintlink.net

Fri, 24 Nov 2006 18:58:39 EDT

Sly : It looks like Embarq has seperated themselves from Sprintlink.net... Check your tracert to see for sure. Everything I trace skips around the Sprint network completely.

Re: High ping times to sprintlink.net

Wed, 22 Nov 2006 20:45:59 EDT

anon295 : Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\>tracert 66.94.230.35

Tracing route to p4.www.scd.yahoo.com [66.94.230.35]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 13 ms 14 ms 13 ms nc-71-55-88-1.dhcp.embarqhsd.net [71.55.88.1]
3 14 ms 13 ms 14 ms crncrcmt03 [65.41.232.213]
4 229 ms 236 ms 247 ms sl-gw23-rly-2-2.sprintlink.net [160.81.255.125]
5 228 ms 221 ms 218 ms 144.232.14.61
6 186 ms 196 ms 199 ms 144.232.20.155
7 185 ms 191 ms 184 ms te-4-2.car4.Washington1.Level3.net [4.68.111.169]
8 196 ms 200 ms 202 ms ae-2-56.bbr2.Washington1.Level3.net [4.68.121.161]
9 291 ms 299 ms 303 ms ae-0-0.bbr2.SanJose1.Level3.net [64.159.1.130]
10 301 ms 303 ms 316 ms ae-23-56.car3.SanJose1.Level3.net [4.68.123.173]
11 313 ms 315 ms 313 ms 4.71.112.14
12 288 ms 293 ms 292 ms 216.115.106.191
13 289 ms 292 ms 277 ms ten-1-3-bas2.scd.yahoo.com [66.218.82.219]
14 268 ms 273 ms 274 ms p4.www.scd.yahoo.com [66.94.230.35]

Trace complete
SAME HERE SLY YOU ARE NOT THE ONLY PERSON embarq has over sold there bandwidth...everyday from 4pm to 10pm

Re: High ping times to sprintlink.net

Wed, 22 Nov 2006 18:03:05 EDT

mutesounds : I have not had any problems since my last post. Everything has been running very smooth with no slow downs at any time.

Pinging www.google.com [64.233.161.99] with 32 bytes of data:
 
Reply from 64.233.161.99: bytes=32 time=23ms TTL=241
Reply from 64.233.161.99: bytes=32 time=23ms TTL=241
Reply from 64.233.161.99: bytes=32 time=23ms TTL=241
Reply from 64.233.161.99: bytes=32 time=24ms TTL=241
 
Ping statistics for 64.233.161.99:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 23ms, Maximum = 24ms, Average = 23ms

I have been seeing a lot of Embarq vans around the area, so I guess they knew about it and fixed it.

Re: High ping times to sprintlink.net

Wed, 22 Nov 2006 16:39:47 EDT

Sly : yaa.. Except today it seems to be starting a little early.

"Embarq's mother was a hamster and its father smelt of elderberries." :mad:

Re: High ping times to sprintlink.net

Wed, 22 Nov 2006 13:26:06 EDT

Maxo : Is anyone else noticing the problem seems to conistantly start at 4pm and going away at 10pm?

Re: High ping times to sprintlink.net

Tue, 21 Nov 2006 20:38:06 EDT

K75A : Same here. Sprintlink.net lag during evenings is bad and getting worse. Beware of Embarq HSI its oversold.

Re: High ping times to sprintlink.net

Sun, 19 Nov 2006 23:24:18 EDT

orph4824 : I'm less than 9,900ft from the CO but the redback for this area is all the way over in Research Triangle, NC. I've seen pings as low as 11ms to first hop it was like that for around 3 months then went to 21 then 29 and now for the last 6 months its 35ms but of course if its not over 300 what does Embarq care most game servers I'll get 120-150ms and with others having as low as 30ms to the game makes it impossible to have an even playing field. I buy the games and I'm reaching a point I no longer enjoy playing with all the lag. Just gotta live with it.
--
Life's 3 rules: 1. Stuff happens 2. Stuff happens on a regular basis 3. Better get used to the first two... (not the actual saying but you get the drift)

Re: High ping times to sprintlink.net

Sun, 19 Nov 2006 19:29:09 EDT

Sly :

said by davoice :

That first hop would seem to be 1/2 of your problem. With those kinds of times, it's a 50/50 bet that you're on a copper fed remote DSLAM.

This is true. There's nothing but copper out here. :(

Thanks for the information. The lowest time I have ever seen to my first hop is 36ms.
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Sat, 18 Nov 2006 07:18:56 EDT

davoice :

said by Sly :

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms     1 ms    <1 ms  192.168.0.1
  2   100 ms    60 ms    43 ms  nc-76-3-200-1.dhcp.embarqhsd.net [76.3.200.1]
  3    68 ms    71 ms   160 ms  crncrcmt04 [208.17.72.237]
  4   278 ms   238 ms   245 ms  sl-gw21-rly-3-1.sprintlink.net [160.81.74.105]

That first hop would seem to be 1/2 of your problem. With those kinds of times, it's a 50/50 bet that you're on a copper fed remote DSLAM. If that's the case, you and your neighbors are sharing a couple T1s that backhaul you to the CO or an intermediary transit point. If the neighbor kids have gotten into bittorrenting, you can forget about seeing those ping times come down - as they'll always have the backhaul full.

I'm on a fiber fed AFC remote DSLAM. Here's what mine normally look like on my 5mbps connection:

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  2    10 ms    10 ms     9 ms  nc-71-2-80-1.dhcp.embarqhsd.net [71.2.80.1]
  3     9 ms     9 ms     9 ms  crncrcmt03 [69.69.52.210]
  4    16 ms    16 ms    15 ms  sl-gw23-rly-2-2.sprintlink.net [160.81.255.125]
 
  5    16 ms    15 ms    15 ms  sl-bb24-rly-3-2.sprintlink.net [144.232.14.61]
  6    18 ms    18 ms    17 ms  sl-st22-ash-5-0.sprintlink.net [144.232.20.155]
 
  7    18 ms    17 ms    17 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
  8    26 ms    25 ms    23 ms  tbr2031201.wswdc.ip.att.net [12.122.80.18]
  9    25 ms    25 ms    23 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
 10    24 ms    23 ms    23 ms  gar1-p370.nwrnj.ip.att.net [12.123.0.157]
 11    24 ms    23 ms    23 ms  att-gige.esd1.nwr.nac.net [12.119.140.26]
 12    25 ms    23 ms    25 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
 13    24 ms    23 ms    24 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 14    25 ms    23 ms    23 ms  www.dslreports.com [209.123.109.175]

}Davoice

Re: High ping times to sprintlink.net

Sat, 18 Nov 2006 07:11:57 EDT

davoice : Looks like towards the end of this week, things have gotten a little better. Friday was pretty reasonable.

Line monitor #230834 (71.2.85.89) Embarq Roxboro
new jersey USA

Note: The packet loss blips on Tue and Thu are my doings. On Tue my 660 - which happens to be my 2nd replacement modem in less than a year - started freezing up its ethernet port. When that happened it would stop passing traffic from my LAN to the internet. Swapped in my spare Dare Global (generic Conexant) modem and all was fine for the rest of the night and Wed. Tempted fate and swapped the 660 back in on Thu. By Thu night it had died completely. So until the replacement arrives from Sprint on Mon/Tue, I'm back on my spare Dare Global.

}Davoice

Re: High ping times to sprintlink.net

Wed, 15 Nov 2006 21:02:05 EDT

Sly : Nothing ever changes...

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms     1 ms    <1 ms  192.168.0.1
  2   100 ms    60 ms    43 ms  nc-76-3-200-1.dhcp.embarqhsd.net [76.3.200.1]
  3    68 ms    71 ms   160 ms  crncrcmt04 [208.17.72.237]
  4   278 ms   238 ms   245 ms  sl-gw21-rly-3-1.sprintlink.net [160.81.74.105]
  5   364 ms   252 ms   214 ms  sl-bb24-rly-3-0.sprintlink.net [144.232.14.53]
  6   270 ms   300 ms   216 ms  sl-st22-ash-5-0.sprintlink.net [144.232.20.155]
 
  7   303 ms   221 ms   211 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
  8   293 ms   254 ms   273 ms  tbr2031201.wswdc.ip.att.net [12.122.80.18]
  9   462 ms   380 ms   465 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
 10   372 ms   284 ms   261 ms  12.122.84.53
 11   305 ms   237 ms   239 ms  att-gige.esd1.nwr.nac.net [12.119.140.26]
 12   274 ms   253 ms   243 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
 13   228 ms   336 ms   236 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 14   376 ms     *      371 ms  www.dslreports.com [209.123.109.175]

--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Wed, 15 Nov 2006 20:40:10 EDT

Maxo : 200-250ms for me tonight.

Re: High ping times to sprintlink.net

Wed, 15 Nov 2006 20:33:34 EDT

mutesounds : Fingers crossed, but tonight is going very smooth.

  4    20 ms    20 ms    21 ms  sl-gw21-rly-3-1.sprintlink.net

Ping times are very low, I am getting in the low to mid 20s.

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 22:55:34 EDT

Maxo :

said by Sly :

What kind of service are you on? I'm guessing 5000?

3.0M

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 22:31:40 EDT

Sly : Yes, sporadic is exactly what I'm seeing. When I play UnrealTournament I open a window that shows my ping. It jumps all over the place. One minute I'm at 120, the next I'm at 500. My net connection is basically useless.

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 22:04:03 EDT

Gemologist : Mine has been pretty good since Monday. Not sure what is going on. Maybe Embarq is just keeping it good while the monitoring is going on or maybe they did some work, I am not holding my breath. I have been having alot of issues getting to certain websites though. Seems some serious issues going on within the Sprint network somewhere (I haven't had time to trace things), hit refresh and most times the pages will load. Speed Tests have been sporadic though, sometimes close sometimes less then half speed.
--
Images are Copyrighted and use is NOT
permitted. What is RSD?

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 21:52:23 EDT

Sly : What kind of service are you on? I'm guessing 5000?

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 21:18:57 EDT

Maxo :
I'm definitely taking a hit in bandwidth but it's small compared to what others are reporting. This is during a time when I'm gett high (200-250ms) latency.

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 19:16:40 EDT

mutesounds : Same here :( Earlier in the day I was getting in the 20s.

 
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.2.1 
  2    14 ms    14 ms    14 ms  nc-76-0-136-1.dhcp.embarqhsd.net [76.0.136.1] 
  3    14 ms    14 ms    14 ms  crncrcmt04 [208.17.72.237] 
  4   130 ms   147 ms   129 ms  sl-gw21-rly-3-1.sprintlink.net [160.81.74.105] 
  5   131 ms   132 ms   130 ms  sl-bb24-rly-3-0.sprintlink.net [144.232.14.53] 
  6   144 ms   142 ms   151 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189] 
  7   152 ms   154 ms   152 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1] 
  8   157 ms   157 ms   159 ms  tbr2031901.wswdc.ip.att.net [12.122.80.50] 
  9   157 ms   150 ms   153 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53] 
 10   150 ms   152 ms   149 ms  gar1-p370.nwrnj.ip.att.net [12.123.0.157] 
 11   126 ms   126 ms   122 ms  att-gige.esd1.nwr.nac.net [12.119.140.26] 
 12   137 ms   140 ms   134 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189] 
 13   145 ms   150 ms   146 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233] 
 14   146 ms   147 ms   151 ms  www.dslreports.com [209.123.109.175] 
 
Trace complete.

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 18:51:21 EDT

Sly : It's started again tonight. :uhh:

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 12:10:13 EDT

Sly : Thanks for the info.

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 11:11:30 EDT

random_guy :

said by Gemologist :

The split was nothing more then a gimmick so Sprint wouldn't have to accept responsibility for things and add the much needed bandwidth, so Embarq was spun off and now Embarq can blame Sprint whereas before there was no "other guy" to blame. This has become quite obvious, especially as of late.

The only thing you can do is file BBB complaints, file with the FTC, and also contact your local Government Representatives/Senators and file complaints with them as well. This is what I am in the process of doing and have been doing.

Don't forget the Public Utilities Commission, they're probably your best bet if you want to complain.

Concerning your comments about the split, that's not accurate. Embarq was created because Sprint-Nextel didn't want to deal with keeping the un-profitable land line business and deal almost exclusively with wireless and backbone services. Creating people/organizations to blame didn't have anything to do with that. Just two cents worth of someone that lived through the changes on the Embarq side of things.

Re: High ping times to sprintlink.net

Tue, 14 Nov 2006 05:47:54 EDT

Maxo : I ran ping plotter all night. Here's what I got.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 22:08:34 EDT

Gemologist : It started with anything over 100ms was a problem, then it went to anything below 200ms was acceptable, as they got more subscribers and less bandwidth it got raised to anything below 300ms, now it is anything below 400ms. They just keep changing everything to suit them instead of fixing the problems.

»www.ftc.gov/
»www.google.com/search?q=TN+BBB&s···official

Find your public utilities board information, state representatives, house rep,s Govenor, etc. via Google.
--
Images are Copyrighted and use is NOT
permitted. What is RSD?

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 22:07:11 EDT

Sly : BBB: »https://odr.bbb.org/odrweb/public/NewCom···ntryid=1

Embarq world headquarters
6200 Sprint PkwyWorld Headquarters
Mission, KS 66205

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 21:47:16 EDT

Sly : This is complete crap. They advertise a service that they can not deliver. They say that the downloads on a 1.5Mb line are guaranteed to be a minimum of 384 yet I frequently get speeds of under 300Kb/s. Then they say that anything over 400 pings is bad. I get 500-600 and they do nothing. I am not getting the speed they promised or the latency yet they are somehow clear! This is BS.

The excuse they give me is that the advertised speeds are only good for tests to their dedicate FTP server. As long as I can download a test file from their server above 384Kb/s then they think that's good enough.

But that is not the problem. It's Sprintlink.net. Outside in the real world my downloads suck and my latency is unusable, well beyond what they allow... :uhh: :mad:

--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 21:29:13 EDT

Gemologist : The split was nothing more then a gimmick so Sprint wouldn't have to accept responsibility for things and add the much needed bandwidth, so Embarq was spun off and now Embarq can blame Sprint whereas before there was no "other guy" to blame. This has become quite obvious, especially as of late.

The only thing you can do is file BBB complaints, file with the FTC, and also contact your local Government Representatives/Senators and file complaints with them as well. This is what I am in the process of doing and have been doing.
--
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Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 20:48:04 EDT

Sly : Well I guess there's officially nothing I can do. I complained AGAIN to Embarq about the ping times. Tonight is the worst I have ever seen. It's staying about 500-600 ms consistently now. I ran smoke ping to document it. Every trace route shows the bottleneck at sprintlink.net.

I asked the guy at Embarq about it and they said that I'm basically screwed (just not in those words). They said that since Embarq and Sprint split in June, there is nothing Embarq can do about the Sprint servers.

So let me get this straight... They claim that anything over 400 is bad. I'm getting around 400-600. Servers that USED to be owned by this company have now traded ownership so now there's nothing my ISP can do about it. In effect this split has CRIPPLED their ability to maintain their own network. We are at the mercy of Sprint who we now can no longer hold them accountable for crap like this and we just have to take it even though service is beyond horrible!

For the record the server that is crapping out is in the 160.81 domain.

»/r3/smokeping.···f260d.NY
[edit X2]Pings have returned to normal... things got better around 11pm last night
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 19:37:54 EDT

jarchack : This is what I've had for 2 weeks after 3 PM

Target Name: www.yahoo.com
IP: 209.131.36.158
Date/Time: 11/13/2006 7:32:05 PM

1 4 ms 3 ms 3 ms 3 ms router [192.168.0.1]
2 4 ms 4 ms 4 ms 4 ms [192.168.2.1]
3 24 ms 23 ms 23 ms 23 ms oh-76-2-88-1.dhcp.embarqhsd.net [76.2.88.1]
4 23 ms 22 ms 23 ms 23 ms oh-69-34-31-181.sta.embarqhsd.net [69.34.31.181]
5 338 ms 338 ms 344 ms 408 ms sl-gw31-chi-4-1.sprintlink.net [160.81.42.5]
6 10 ms -32764 ms 345 ms 405 ms sl-bb23-chi-4-0.sprintlink.net [144.232.10.49]
7 27 ms -32764 ms 349 ms 404 ms sl-bb20-chi-8-0.sprintlink.net [144.232.26.53]
8 31 ms -32764 ms 348 ms 400 ms sl-st20-chi-12-0.sprintlink.net [144.232.8.219]
9 * -32764 ms 370 ms 415 ms oc48-9-1.car4.Chicago.Level3.net [209.0.225.21]
10 * -32764 ms 367 ms 416 ms ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129]
11 16 ms -32764 ms -32764 ms 484 ms ae-23-54.car3.SanJose1.Level3.net [4.68.123.109]
12 * * 411 ms 482 ms [4.71.112.14]
13 -32764 ms * -32764 ms 466 ms g-1-0-0-p161.msr1.sp1.yahoo.com [216.115.107.63]
14 27 ms -32764 ms -32764 ms 481 ms UNKNOWN-209-131-32-23.yahoo.com [209.131.32.23]
15 * * 414 ms * te-8-1.bas-a1.sp1.yahoo.com [209.131.32.17]
16 404 ms 399 ms 414 ms 447 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 19:20:29 EDT

Sly : I did :(

»/linequality/nil/2127572

I was trying to play UnrealTournament... When I started out my pings were about 130ms... now they are around 320 and is unusable. I had to quit. Shesh.

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms    <1 ms     1 ms  192.168.0.1
  2    37 ms    44 ms    37 ms  nc-76-4-208-1.dhcp.embarqhsd.net [76.4.208.1]
  3    42 ms    41 ms    43 ms  crncrcmt03 [208.17.72.233]
  4   308 ms   303 ms   304 ms  sl-gw23-rly-2-2.sprintlink.net [160.81.255.125]
 
  5   344 ms   304 ms   304 ms  sl-bb24-rly-3-2.sprintlink.net [144.232.14.61]
  6   346 ms   350 ms   320 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189]
 
  7   347 ms   337 ms   345 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
  8   352 ms   361 ms   375 ms  tbr2031901.wswdc.ip.att.net [12.122.80.50]
  9   322 ms   350 ms   367 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
 10   346 ms   340 ms   339 ms  12.122.84.53
 11   373 ms   356 ms   372 ms  att-gige.esd1.nwr.nac.net [12.119.140.26]
 12   433 ms   357 ms   321 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
 13   408 ms   352 ms   328 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 14   298 ms   322 ms   322 ms  www.dslreports.com [209.123.109.175]

--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 19:16:33 EDT

Maxo : Anyone else notice the high latency at the end of the day for me? I wonder what that's all about.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 18:25:34 EDT

Sly : Ok... Julian called me back. He said that my connection does not use interleaving. I guess my line is not provisioned for interleaving which makes fastpath impossible. It has something to do with the type of equipment that my service is hooked up too... I don't remember exactly what he said it was but it started with an "A".

He did find it interesting that my first hop is all the way out in North Carolina. He said he would look into that to see if I have any routing issues.

He said that it is very hard to get an engineer to work on the issue because they want to physically see the ping times climb. I mentioned my DSLR line monitor and he was interested in seeing my ping chart.

So I guess I am out of luck if nothing else happens. At least I did all I knew to do... :huh:
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 16:56:53 EDT

Sly : I just closed a chat window with Julian. He's going to call me and do some network tests. He says it can be done for me but he wants to test the line while he enables fastpath to make sure that I don't have any connection errors.
*crosses fingers*

[edit] still no word. I chatted again, this time with Daniel H. He contacted Julian and asked him about the fastpath. He said that Julian is on the phone now talking with an engineer about it and would call me back. So far no change. Pings are doing their daily climb...

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 16:32:47 EDT

Maxo :

said by Sly :

Yea, I thought it was BS... So who do I need to choke to get fastpath turned on? :( :mad:

If you find out let us know.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 16:27:31 EDT

dude34221 : goto online support, you may be lucky and get someone who will put u on fastpath or atleast lower interleave. When I did it I got someone named Stephen and he did it no question

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 15:57:10 EDT

Sly : Yea, I thought it was BS... So who do I need to choke to get fastpath turned on? :( :mad:

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 12:43:05 EDT

Maxo :

said by Sly :

They told me they couldn't do it for me unless I was having synch issues. I don't know if I believe them but this is what they told me. :huh:

That sounds even more not right. Interleave is suppose to help lines with synch problems. I'm not sure if there is a situation where fastpath would improve synch. Interleave for all = more stable = less truck rolls = less $ spent by Embarq. Fastpath by default = less stable = more truck rolls = more $ spent by Embarq. Thus the current policy. I only expect this to change if and when Embarq comes to the conclusion that Interleave is making their product less desirable and costing them money.
--
"Padre, nobody said war was fun now bowl!" - Sherman T Potter

»www.cafepress.com/maxolasersquad

»maxolasersquad.com/

»maxolasersquad.com/network/ My DSL Network Guide

»myspace.com/mlsquad

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 11:00:06 EDT

Sly : I edited my above post... probably should have posted new instead.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 10:46:37 EDT

Maxo :

said by Sly :

They told me they couldn't do it for me unless I was having synch issues.

Physically it can be done. According to policy it won't. Techs have to follow policy so basically they can't.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 10:42:15 EDT

Sly : DSL----->

How did you get on Fastpath? They told me they couldn't do it for me unless I was having synch issues. I don't know if I believe them but this is what they told me. :huh:

[edit] added pics... The tech supposedly reduced my interleave delay last night at about 12:30 am. I didn't notice an immediate difference so I logged onto the modem to look around (that's when it shows all the packet loss). After playing with it some more including resetting it out of bridge mode and hooking my computer up to the modem directly I got no difference. Ping times to dslreports were 50 before and after he reduced the delay. My first hop stayed at about 40ms before and after.

Maybe this is as good as I can get. I would love to get 6ms ping times to the first hop but like was said I'm in Tennessee and the first hop is in North Carolina. Maybe it's too far away to get any good pings? I dunno...

Attached is my DSL line test and a friends Comcast test to compare the two. He is running quicker and more consistent by far. To make matters worse, I know Comcast has oversold internet in his area. He gets HUGE bottlenecks when peak hours hit. (Lives around the university)

Is there any thing I can do? Can I get on fastpath somehow? Would it even make a difference, 'cause reducing the interleave delay (if he even did it) didn't make any difference? :(

Comcast blowing me away

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 09:06:32 EDT

Maxo :
»/monitored/report/230582
As you can see I am having random spikes as well. Very queer but doesn't affect anything for my purposes.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 09:04:44 EDT

emig5m :

said by mutesounds :

Had problems too but its been sorted.

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.2.1 
  2    14 ms    15 ms    14 ms  nc-76-0-136-1.dhcp.embarqhsd.net [76.0.136.1] 
  3    14 ms    14 ms    14 ms  crncrcmt04 [208.17.72.237] 
  4    21 ms    20 ms    21 ms  sl-gw21-rly-3-1.sprintlink.net [160.81.74.105] 
  5    20 ms    21 ms    20 ms  sl-bb24-rly-3-0.sprintlink.net [144.232.14.53] 
  6    22 ms    22 ms    22 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189] 
  7    23 ms    23 ms    23 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1] 
  8    29 ms    29 ms    29 ms  tbr2031901.wswdc.ip.att.net [12.122.80.50] 
  9    29 ms    28 ms    29 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53] 
 10    28 ms    28 ms    28 ms  gar1-p370.nwrnj.ip.att.net [12.123.0.157] 
 11    28 ms    28 ms    28 ms  att-gige.esd1.nwr.nac.net [12.119.140.26] 
 12    28 ms    28 ms    28 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189] 
 13   170 ms    46 ms    30 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233] 
 14    30 ms    29 ms    29 ms  www.dslreports.com [209.123.109.175] 
 
Trace complete.

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     7 ms     7 ms     7 ms  nj-71-1-56-1.dhcp.embarqhsd.net [71.1.56.1]
  3     7 ms     7 ms     7 ms  crnjcltn01.embarqhsd.net [69.34.161.210]
  4    15 ms    14 ms    14 ms  sl-gw9-rly-6-1.sprintlink.net [144.223.2.113]
  5    14 ms    14 ms    14 ms  sl-bb23-rly-3-0.sprintlink.net [144.232.14.37]
  6    16 ms    15 ms    15 ms  sl-bb20-dc-12-0-0.sprintlink.net [144.232.20.14]
 
  7    16 ms    16 ms    16 ms  sl-st20-ash-10-0.sprintlink.net [144.232.20.152]
 
  8    16 ms    16 ms    17 ms  sl-telia1-7-0.sprintlink.net [144.223.246.50]
  9    20 ms    22 ms    21 ms  nyk-bb2-pos0-3-0.telia.net [213.248.80.137]
 10    22 ms    25 ms    22 ms  nyk-b3-pos1-0-0.telia.net [213.248.82.18]
 11    23 ms    22 ms    22 ms  nac-110814-nyk-b3.c.telia.net [213.248.82.94]
 12    22 ms    22 ms    23 ms  12.ae0.gbr1.tl9.nac.net [209.123.11.71]
 13    24 ms    22 ms    23 ms  33.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.7]
 14    23 ms    24 ms    22 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 15    22 ms    22 ms    23 ms  www.dslreports.com [209.123.109.175]
 
Trace complete.

Beat you, lol. Of course, this is off peak hours. I've noticed alot more people having problems in online games with other ISP's lately. More and more game servers are having packet loss issues and it's not centered to one specific location or one's ISP or game hosting company. Servers in Chicago, servers in NY, different people on different ISP's, cable/dsl, etc...etc.

Mabye there's a bigger problem outside the ISP's own networks? I've also noticed that webpages haven't been snapping up as quickly as when I first got Sprint DSL - even though I'm still on FastPath. But I assume that's mainly a DNS server issue...? Rip out the entire internet, it's all junk to 2006 standards, and rebuilt it all from the ground up, lol. We need to get congress to sign a no-lag treaty...lol.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 04:11:05 EDT

Gemologist : Had to get rid of our VOIP, we could no longer use it except at like 1-4am and sporadicly throughout the day, but come 3:30-4pm and the throttle downs start and the pings shoot 300-500ms, but I fear here shortly Embarq will raise the within limits from 400ms to 500ms very quickly. It was anything above 100ms, then 200ms Sprint did, then Embarq did 300ms, then a few months and already now 400ms. Makes it useless to play any games, no VOIP, no downloads and less they are restartable since it drops off all the time. We have been testing Cable out here for a little now and it has been 1000000000000000x better then Embarq DSL so far. During peak hours some bottlenecking still going on but nowhere near the extent of Embaq's DSLow.
--
Images are Copyrighted and use is NOT
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Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 03:18:43 EDT

Sly : Ok thanks.

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 01:22:24 EDT

Gemologist : Fastpath is not going to help the problem you are seeing. The issue you are experiencing is the same thing I am. It is due to line congestion (not enough bandwidth). They have way oversold their bandwidth in many areas and keep selling even more, so expect it to get worse before better. I have been fighting for over a year now. Mine are great and low until they hit HOP 4 and then if not that one any CHI or ROA hops. I typically only have 9ms to my first hop, then it goes anywhere from 40-60ms on a good off peak night to as high as 500ms+ during peak hours. Speeds also drop from 5M/640K to 1.5M/128K or 3M/384K.. basically being throttled down during peak hours.
--
Images are Copyrighted and use is NOT
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Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 00:36:06 EDT

Sly : Well after doing some reading (thanks dslr) I called about fastpath. I explained that I'm on VoIP (which I am) and I want to get my ping times down. I asked her if I could have fastpath enabled which from what I've read, means that they turn interleave off.

She spoke with an engineer who told her that they can not turn off interleave. :( So then I asked her if they can lower the delay and she said yes! Supposedly the tech is going to lower the interleave delay so that I may get better times to my first hop. I'm getting about 60ms with DSL, I got about 20 with Comcast.
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Mon, 13 Nov 2006 00:21:15 EDT

Gemologist : Sprint/Embarq just plain sucks! They could care less about their clients. 400ms is NOT acceptable period by any means, hell even Cable gets better then that. There is sooo much loss and stuff on Sprint/Embarq it just isn't worth it anymore. It was this same way when Embarq was Sprint, so Sprint most likely doesn't have any extra to give Embarq. Until more people start reporting them to the FTC and your local Government for their shabby service and not providing what is being paid for, then it will go on and continue to get worse as they sell and add even more clients to an already overloaded system!
--
Images are Copyrighted and use is NOT
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Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 23:41:14 EDT

Sly : Dang... :o Those are good ping times! I've been reading around on FastPath. Anyone know if it may help me some? Can I get it enabled on my 1.5M line? *scratches head on the whole fastpath thing*

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 23:32:41 EDT

mutesounds : Had problems too but its been sorted.

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.2.1 
  2    14 ms    15 ms    14 ms  nc-76-0-136-1.dhcp.embarqhsd.net [76.0.136.1] 
  3    14 ms    14 ms    14 ms  crncrcmt04 [208.17.72.237] 
  4    21 ms    20 ms    21 ms  sl-gw21-rly-3-1.sprintlink.net [160.81.74.105] 
  5    20 ms    21 ms    20 ms  sl-bb24-rly-3-0.sprintlink.net [144.232.14.53] 
  6    22 ms    22 ms    22 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189] 
  7    23 ms    23 ms    23 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1] 
  8    29 ms    29 ms    29 ms  tbr2031901.wswdc.ip.att.net [12.122.80.50] 
  9    29 ms    28 ms    29 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53] 
 10    28 ms    28 ms    28 ms  gar1-p370.nwrnj.ip.att.net [12.123.0.157] 
 11    28 ms    28 ms    28 ms  att-gige.esd1.nwr.nac.net [12.119.140.26] 
 12    28 ms    28 ms    28 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189] 
 13   170 ms    46 ms    30 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233] 
 14    30 ms    29 ms    29 ms  www.dslreports.com [209.123.109.175] 
 
Trace complete.

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 23:22:29 EDT

mikef1 : I guess this isn’t uncommon. I am in south central Pennsylvania about halfway between Pittsburgh and Philadelphia but my IP appears to be out of Ohio.

Regarding sports coverage I am considered in the Baltimore/Washington area. The NHL streamed some preseason games over the internet, but one had to be in the local area to see it. They check by IP address and thought I was in Ohio, so I was out of luck. A bit irritating.
--
mike
HouseOfMike

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 23:12:38 EDT

Sly : Well whatever it was it looks like it may be over now. Maybe someone kicked the server. :p :uhh:

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms    <1 ms     2 ms  192.168.0.1
  2    37 ms    44 ms    50 ms  nc-76-4-208-1.dhcp.embarqhsd.net [76.4.208.1]
  3    36 ms    38 ms    40 ms  crncrcmt03 [208.17.72.233]
  4    42 ms    44 ms    51 ms  sl-gw23-rly-2-2.sprintlink.net [160.81.255.125]
 
  5    43 ms    44 ms    42 ms  sl-bb24-rly-3-2.sprintlink.net [144.232.14.61]
  6    45 ms    48 ms    44 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189]
 
  7    45 ms    45 ms    44 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
  8    53 ms    55 ms    63 ms  tbr2031901.wswdc.ip.att.net [12.122.80.50]
  9    49 ms    50 ms    51 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
 10    80 ms    72 ms    68 ms  12.122.84.53
 11    49 ms    49 ms    53 ms  att-gige.esd1.nwr.nac.net [12.119.140.26]
 12    49 ms    49 ms    50 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
 13    51 ms    53 ms    65 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 14    57 ms    68 ms    57 ms  www.dslreports.com

--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 23:11:47 EDT

davoice : United... wow that's a flash back.

FYI... Embarq is the union of Sprint Local, United Telephone and Centel. IIRC, Sprint Local became Sprint United when they took over United's service area. When they absorbed Centel, it became just "Sprint" for marketing purposes.

Now back to your original issue. Looks like the evening rush hour is over. Ping times are back to normal. I've seen it happening during most peak periods lately.

  2     8 ms     9 ms     8 ms  nc-76-0-144-1.dhcp.embarqhsd.net [76.0.144.1]
  3     8 ms     8 ms     8 ms  crncrcmt04 [69.69.52.214]
  4    14 ms    14 ms    14 ms  sl-gw19-rly-4-3.sprintlink.net [160.81.74.177]
  5    14 ms    14 ms    14 ms  sl-bb23-rly-3-1.sprintlink.net [144.232.14.41]

Until Embarq adds either more backbone bandwidth from Sprint or adds another major peer to the internet, I don't see it getting better.

PS... I'm on the 5mbps package on a AFC remote. So I'm on FastPath. My numbers will be lower than your interleaved circuit by default. But your first hops are as expected on an interleave connection.

}Davoice

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 23:05:52 EDT

Silentwolf : Kingsport here, most of this area has always went through NC past 2 years at least, below is my traceroute for comparison.

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     1 ms    <1 ms    <1 ms  192.168.1.2
  2    32 ms    43 ms    41 ms  nc-65-40-164-193.sta.embarqhsd.net [65.40.164.19
3]
  3    67 ms    67 ms    59 ms  crncrcmt04 [65.40.111.253]
  4    61 ms    54 ms    49 ms  sl-gw21-rly-3-1.sprintlink.net [160.81.74.105]
  5    58 ms    49 ms    44 ms  sl-bb24-rly-3-0.sprintlink.net [144.232.14.53]
  6    59 ms    58 ms    56 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189]
 
  7    86 ms    65 ms    40 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
  8    51 ms    51 ms    51 ms  tbr2031201.wswdc.ip.att.net [12.122.80.18]
  9    49 ms    50 ms    52 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
 10    47 ms    48 ms    45 ms  12.122.84.53
 11    62 ms    61 ms    67 ms  att-gige.esd1.nwr.nac.net [12.119.140.26]
 12    58 ms    55 ms    55 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
 13    63 ms    59 ms    62 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 14    61 ms    51 ms    58 ms  www.dslreports.com [209.123.109.175]

I'm not sure if JC is included but most of this area up into Bristol and down towards Johnson City used to be United Inter-mountain Telephone but the Sprint signage has been up for decade or so now.

--
Brad ~ Blog | Vanadiel Ranch | EFF

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 23:03:51 EDT

Sly : Waaay back before Sprint came to town it was United Telephone. Bell South is the only other company close to here but they don't go past Knoxville (72 miles away).

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 22:33:15 EDT

davoice : Ahh... you're just barely across the border. Guess they just backhauled everything back to NC since that's the closest thing to that market. Who was your local telco before Sprint took over? Was it Centel?

}Davoice

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 22:09:29 EDT

Sly :

said by davoice :

Umm... that's interesting... your location in your BBR profile says Johnson City, TN... however, your tracert tells me you're somewhere in central NC and that you're connected through the Rocky Mount, NC backhaul.

That's strange... I'm in JC Tennessee. Why whould it be showing my first hop in North Carolina?

I just did a speed test and I'm only getting 320kb/s on my 1.5Mb connection. :(
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Re: High ping times to sprintlink.net

Sun, 12 Nov 2006 21:58:51 EDT

davoice : Umm... that's interesting... your location in your BBR profile says Johnson City, TN... however, your tracert tells me you're somewhere in central NC and that you're connected through the Rocky Mount, NC backhaul.

What you're seeing is periodic loading issues in the Rocky Mount uplink to the internet. They've been popping up on occasion. Usually during peak periods.

Here's mine at the moment - 9:34pm EST, 11/20/2006:

  2     8 ms     8 ms     8 ms  nc-76-0-144-1.dhcp.embarqhsd.net [76.0.144.1]
  3     8 ms     8 ms     8 ms  crncrcmt03 [69.69.52.210]
  4   239 ms   239 ms   238 ms  sl-gw9-rly-6-0.sprintlink.net [160.81.19.1]
  5   225 ms   224 ms   216 ms  sl-bb23-rly-3-0.sprintlink.net [144.232.14.37]
  6   204 ms   199 ms   199 ms  sl-bb21-dc-13-0-0.sprintlink.net [144.232.9.214]
 
  7   178 ms   172 ms   165 ms  sl-st21-ash-10-0.sprintlink.net [144.232.20.148]

I know Embarq has been working on plans for the future backbone connections on their network. Don't know exactly which links they've been working on.

This is partly a Sprintlink issue - not enough backhaul at this particular uplink to carry the load. And it's partly an Embarq issue - for not buying more backhaul from Sprint (or someone else).

BUT... Don't expect any major changes anytime soon. Embarq's stated engineering guideline is anything under 400ms is acceptable. Might not be palatable to you as a gaming customer but that's what you bought.

Remember, *all* consumer internet connections are a "best effort" service. If you expect service guarantees, go buy something else. Oh yeah that's right... everyone thinks a $50 connection is supposed to always perform the same as a $500 business grade connection. :uhh:

}Davoice

High ping times to sprintlink.net

Sun, 12 Nov 2006 20:49:06 EDT

Sly : I have been getting very inconsistent ping times lately. I ran a traceroute to several locations and all of them mess up at hop 4:

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     2 ms    <1 ms     2 ms  192.168.0.1
  2    47 ms    51 ms    60 ms  nc-76-4-208-1.dhcp.embarqhsd.net [76.4.208.1]
  3    76 ms    64 ms    46 ms  crncrcmt03 [208.17.72.233]
  4   190 ms   189 ms   222 ms  sl-gw23-rly-2-2.sprintlink.net [160.81.255.125]
 
  5   219 ms   212 ms   239 ms  sl-bb24-rly-3-2.sprintlink.net [144.232.14.61]
  6   261 ms   264 ms   253 ms  sl-st22-ash-6-0.sprintlink.net [144.232.20.189]
 
  7   244 ms   234 ms   256 ms  gr1-a3100s4.wswdc.ip.att.net [192.205.34.1]
  8   211 ms   223 ms   223 ms  tbr2031901.wswdc.ip.att.net [12.122.80.50]
  9   211 ms   211 ms   219 ms  tbr2-cl15.n54ny.ip.att.net [12.122.10.53]
 10   220 ms   226 ms   233 ms  12.122.84.53
 11   280 ms   208 ms   216 ms  att-gige.esd1.nwr.nac.net [12.119.140.26]
 12   196 ms   193 ms   196 ms  3.ge-3-0-0.gbr2.nwr.nac.net [209.123.11.189]
 13   365 ms   202 ms   196 ms  0.so-0-3-0.gbr1.oct.nac.net [209.123.11.233]
 14   216 ms   216 ms   215 ms  www.dslreports.com [209.123.109.175]

So pardon my uber noobness but is there anything I can do? Ping times are so bad I can't play UnrealTournament! :mad:

--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

A picture is worth a thousand words :(