I switched from Pacific Bell Internet after they saddled me with a lousy PPPOE adapter software that made me "dial" every time I tried to get a Web page. It crashed my PC, took forever to get me connected, and tech support laughed the problem off. Dock.net gave me a static IP, an always-on super-fast DSL line, and the tech support staff answered all my questions! I HIGHLY recommend these guys to everyone in Southern California!!!