US Cable Support > OptimumOnline > Speed problems 07410

reply to amejr999

Re: Speed problems 07410

 10     *       27 ms     *     0.so-3-0-0.XL2.EWR6.ALTER.NET [152.63.28.50]
 11    32 ms    33 ms    33 ms  0.so-7-0-0.XL2.BOS4.ALTER.NET [152.63.0.221]
 12     *       33 ms    33 ms  0.so-7-0-0.XR2.BOS4.ALTER.NET [152.63.16.134]
 13    28 ms     *        *     178.ATM7-0.GW1.BOS4.ALTER.NET [152.63.16.245]
 14    32 ms     *       45 ms  host1.brixnet.net [208.252.3.1]

Pinging 63.209.253.129 with 1472 bytes of data:

Reply from 63.209.253.129: bytes=1472 time=26ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=28ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=35ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=25ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=48ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=38ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=28ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=34ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=41ms TTL=245
Reply from 63.209.253.129: bytes=1472 time=31ms TTL=245

Ping statistics for 63.209.253.129:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 48ms, Average = 33ms

Let the ping run a few minutes and see if there are any abnormalities.

Let it run a few minutes...noticed some spiking here and there along with quite a bit more loss than the first run:

Ping statistics for 63.209.253.129:
    Packets: Sent = 110, Received = 100, Lost = 10 (9% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 232ms, Average = 42ms

Tracing route to wdc.speakeasy.net [66.92.159.2]
over a maximum of 30 hops:

1 4 ms 1 ms 1 ms 192.168.1.1
2 9 ms 7 ms 7 ms 10.72.192.1
3 7 ms 7 ms 7 ms dstswr2-vlan2.rh.rndhnj.cv.net [67.83.249.162]
4 * * * Request timed out.
5 * * * Request timed out.
6 7 ms 7 ms 8 ms 64.15.6.46
7 8 ms 9 ms 9 ms 451be0d3.cst.lightpath.net [65.19.96.211]
8 16 ms 18 ms 17 ms 167.206.8.158
9 39 ms 25 ms 18 ms ae-1-53.bbr1.NewYork1.Level3.net [4.68.97.65]
10 22 ms 24 ms 24 ms as-3-0.bbr1.Washington1.Level3.net [64.159.3.254
]
11 22 ms 25 ms 23 ms ae-12-53.car2.Washington1.Level3.net [4.68.121.8
3]
12 23 ms 24 ms 24 ms unknown.Level3.net [166.90.148.50]
13 23 ms * 23 ms dns.wdc1.speakeasy.net [66.92.159.2]

Trace complete.

Tracing route to chi.speakeasy.net [64.81.159.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 7 ms 10.72.192.1
3 6 ms 7 ms 7 ms dstswr1-vlan2.rh.rndhnj.cv.net [67.83.249.161]
4 * * * Request timed out.
5 * * * Request timed out.
6 8 ms 7 ms 7 ms 64.15.6.46
7 8 ms 9 ms 7 ms r1-srp1-0.in.nycmny83.cv.net [65.19.96.53]
8 28 ms 17 ms 17 ms 167.206.8.158
9 17 ms 19 ms 17 ms ae-2-52.bbr2.NewYork1.Level3.net [4.68.97.33]
10 * 38 ms 37 ms as-1-0.bbr1.Chicago1.Level3.net [64.159.0.237]
11 38 ms 36 ms 38 ms ae-12-53.car2.Chicago1.Level3.net [4.68.101.67]

12 40 ms 37 ms 36 ms unknown.Level3.net [166.90.208.206]
13 38 ms 37 ms 37 ms dns.chi1.speakeasy.net [64.81.159.2]

Trace complete.

reply to opinionmine
I'm in Middlesex NJ and am also having problems I just noticed. About 300 down and almost 1.8 up. I was always at about 11-12 down and 1.6 up so this is not acceptable for down speeds anyway. I am just waiting to see if it clears up before I make a stink about it.

reply to opinionmine
same here in 07407

Called rep, told him about speakeasy, he said, run OOL ftp test, and I did that.. Oddly enough, I had almost perfect speeds (15/2).

But the speakeasy is barely getting 300-400kbits on download, while upload is fine. I said this to the rep, and he said OOL is not responsible for outside speedtest servers..

Gonna try to speak with supervisor next time, maybe pinpoint to this thread

reply to opinionmine
I noticed a slow down the last few days but didn't think anything of it as I was not doing any downloading. But last night around 11pm I noticed pages were really taking a long time to load and that's when I relaized something was wrong. Speed tests were less than DSL speeds. This morning 9am I am back to normal sppeds with the same speed tests and pages are loading really fast again. Here are my results
from Middlesex NJ.
Speakeasy-
11/19/2006 2:00 PM GMT DL - 13392 kb/s UL- 1805 kb/s 45 ms New York, NY ~ 50 mi

Last night was DL speeds that were barely in the 3 digit levels (100-300 kb/s). So all is well for now as I was going to call and complain this am if it was still a problem.

back to normal (for now at least) this morning:

oh well, back to bad now...

reply to opinionmine


Not bad considering last night was like dialup to me (I have regualar OOL not boost). So far so good today, though my speeds have usually been a little faster still.

reply to opinionmine
Try speedtest to CA and see what that shows.

reply to opinionmine

Also from middlesex NJ

reply to opinionmine

Re: Speed problems 07410

reply to opinionmine
I'm back to acceptable

I'm not so concerned about my upload speed being at peak but it always seems to be worst then most, anyone have any idea why?

reply to opinionmine
back to normal here, again, for now, right this minute...

reply to opinionmine

reply to opinionmine

reply to opinionmine
Back to normal in 07601 as well:

Download Speed: 25600 kbps (3200 KB/sec transfer rate)
Upload Speed: 1936 kbps (242 KB/sec transfer rate)