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karlmarx

join:2006-09-18
iraq

Do they ADVERTISE the caps?

The real question is. Do they make it very clear to the customer there are caps in their advertisements. I mean, if they are selling 'high speed access', then I would hope they have a VERY LARGE DISCLAIMER. I went to sympatico.ca to sign up for their 'lite' service. It's 19.95/month, but makes no mention of the bandwidth cap. However, if you click on the 'legal', it says 1GB total bandwidth per month.

Now, put yourself as a 'typical' consumer. 1 GB total is about 16 hours of browsing per month. If I was a normal person, I probably wouldn't know that. And wow, would I get slammed with overage charges, and damn well would cancel if I got a 100.00 overage charge the first month. The problem is that they don't put the caps in perspective, for a 'normal' person to understand. IF they said '1GB provides about 16 hours of online time per month', that would be fair. Using technical terms to rip off the unsuspecting customer? That's going to bite them in the ass, big time. DEATH to the megacorps!
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thender2
Glamour Profession
Premium
join:2004-05-16
Staten Island, NY

You can't say that, it's as stupid as saying this MP3 player can hold 1000 songs.

I can make it hold 200 or 10000. Do they mean -q3 Ogg Vorbis 3 minute songs, FLAC 10 minute songs, 128k MP3 five minute songs? There's no standard.

I agree 1 GB should be for all to see, but not in terms of browsing.


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