Well, Mediacom HSI is back to crap in Mason City in Mediacom http://www.dslreports.com/forum/r17391868 en Sat, 05 Dec 2009 08:53:31 EDT Sat, 05 Dec 2009 08:53:31 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17454171 ciscore : I'm gonna keep calling. Over and over until its fixed....or I get tired of it and cancel all my services.]]> http://www.dslreports.com/forum/remark,17454171 Wed, 13 Dec 2006 20:30:24 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17454071 Dogbert : I wouldn't expect to get a call back. I've been promised that before and it has NEVER happened.]]> http://www.dslreports.com/forum/remark,17454071 Wed, 13 Dec 2006 20:13:41 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17454024 ciscore : 2 days now...and no call back on my submitted results to tier 1. not surprised at all.

400k downstream tonight..w00t!]]> http://www.dslreports.com/forum/remark,17454024 Wed, 13 Dec 2006 20:05:50 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17453699 pabster : In fact, I believe you are right, marigolds.

I spoke to a Tech who shall remain nameless from this area this morning, he informed me that the 512K upload "upgrade" for standard HSI users is being rolled back indefinitely. He also said Mediacom was pondering offering 2Mbps up for MAX users but decided against it. He said in his recent discussions with a NOC operator that the nodes can only handle a total of about 10Mbit upstream and with all the regular users going to 512K it was just overloading the grid.

MAX users will not see a decrease in upstream, fortunately.]]> http://www.dslreports.com/forum/remark,17453699 Wed, 13 Dec 2006 19:09:00 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17450628 marigolds :
said by Zoomer30 See Profile :

The term "customer service" does not exist in the cable industry. Try as they might to change that perception, stuff like this just shows they still suck at it.

I have never in all my days seen speeds as bad as some of the ones posted on here tonight. I mean DOWNLOAD SPEEDS that are HALF as fast as the UPLOAD SPEED? First off....how can they maintain the UL at that level but not the DL ;) I know there is a lot more DLing then ULing.
I have seen it. It was the whole reason I got involved in cable consumer advocacy in the first place.

Thank you to Dr Slash for finding this old article for me:
»cable-dsl.home.att.net/#Asymmetry

Definitely worth a read right now. This used to be a huge problem back in the days of uncapped @Home in Iowa City (with nodes of 1400 households and 30% penetration rates).

I strongly suspect that the problems we are seeing are a symptom of the TCP/IP asymmetry flaw kicking in as areas with a high number of users on segments are saturating the upstream now that speeds are high enough to do it. There could be no one DLing and your download would still get slashed like this.


--
ISCABBS - the oldest and largest BBS on the Internet
telnet://bbs.iscabbs.com
Professional Geographer
Geographic Information Science researcher]]> http://www.dslreports.com/forum/remark,17450628 Wed, 13 Dec 2006 10:19:02 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17449710 wolfman2000 :
said by Zoomer30 See Profile :

Is it just mean or does over 90% of the HSI traffic in Iowa get put through the mchsi node during prime time, talk about not thinking ;)

It seems like that though, a lot of the tracert data I have seen on here seems to have a "mchsi" node around the 3-6 jump area and its usually pinging higher then the rest.
Wouldn't common sense dictate that if you are on a Mediacom connection, you would use their network for traffic, it's the basis of an ISP. If you were using AOL, your traffic would go through AOL's network. So what is there to think about? ]]> http://www.dslreports.com/forum/remark,17449710 Wed, 13 Dec 2006 04:20:56 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17449312 burner50 : Its not a node...its a router...and 100% of mediacom internet traffic goes thru mediacom's routers...I guess i'm missing your problem here

A node is out in the plant and turns RF into Light (and vice-versa) for the fiber optic connection to the headend]]> http://www.dslreports.com/forum/remark,17449312 Wed, 13 Dec 2006 01:03:03 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17449285 bennywow : narcoreality, What bar in Oelwein do you go to? I think we could drink lots of boose together before they get there s**t together. I am getting really tired of this poor service from them just like you. I wish you, I, and everyone else good luck in this problem with Mediacom.]]> http://www.dslreports.com/forum/remark,17449285 Wed, 13 Dec 2006 00:54:40 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17449263 Zoomer30 : Is it just mean or does over 90% of the HSI traffic in Iowa get put through the mchsi node during prime time, talk about not thinking ;)

It seems like that though, a lot of the tracert data I have seen on here seems to have a "mchsi" node around the 3-6 jump area and its usually pinging higher then the rest.]]> http://www.dslreports.com/forum/remark,17449263 Wed, 13 Dec 2006 00:48:31 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17448288 narcoreality :

I am going to the bar, and I bet 10 to 1 odds it will be in the 6000-7000 region again when I get home.]]> http://www.dslreports.com/forum/remark,17448288 Tue, 12 Dec 2006 21:44:56 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17447003 Zoomer30 : Well, what a difference an hour makes

505PM speed test, Chi-town

Download Speed: 553 kbps (69.1 KB/sec transfer rate)
Upload Speed: 396 kbps (49.5 KB/sec transfer rate)

Hope you dont need any big files, gonna take all day on that pos.

Here was my 350PM test:

Download Speed: 6109 kbps (763.6 KB/sec transfer rate)
Upload Speed: 475 kbps (59.4 KB/sec transfer rate)

So I lost about 700 KB/s or about a 91%(!) decreas in speed. Yikes, how does Mediacom stay in business.]]> http://www.dslreports.com/forum/remark,17447003 Tue, 12 Dec 2006 18:09:22 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17446921 john_895 : Most users weren't even aware of the upgrade of speeds. And my issue has been going on for over 5 weeks now - before they "upgraded" everyone.

They were having problems before this upgrade. The upgrade without having the necessary infrastructure in place just made things more noticeable for those who weren't having issues, and made it worse for those of us who were.]]> http://www.dslreports.com/forum/remark,17446921 Tue, 12 Dec 2006 17:56:05 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17446886 ironrranger : Its not just your area the whole thing is messed up now. Hope you guys like your new speeds we are all paying for them.]]> http://www.dslreports.com/forum/remark,17446886 Tue, 12 Dec 2006 17:50:29 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17446519 Zoomer30 : Mine is good right now, its almost biblical how fast it goes down the crapper once 430-5PM rolls around. HEre is my current Chicago speed:

Last Result:
Download Speed: 6109 kbps (763.6 KB/sec transfer rate)
Upload Speed: 475 kbps (59.4 KB/sec transfer rate)

Not bad, but I know it wont last.

the really odd thing is even when my connection is crappy I never get dropped from games, seems really odd. Must be a very clean yet slow connection.]]> http://www.dslreports.com/forum/remark,17446519 Tue, 12 Dec 2006 16:50:13 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17444853 tsduke : I sent an email with trace results per there request that I never heard back from either. That was a week ago.]]> http://www.dslreports.com/forum/remark,17444853 Tue, 12 Dec 2006 12:23:51 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17444829 john_895 : Decent for me too in Clear Lake at the moment, 9000kbps down - still not 15000 I'm suppose to be getting now, but I'd be more than happy with that speed...

...If it was there when I was able to use it. When I get home at 5 I'm sure it'll be back to the normal 200kbps down. Mediacom never did call me back either. Get on the phones people!]]> http://www.dslreports.com/forum/remark,17444829 Tue, 12 Dec 2006 12:19:55 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17443893 Dogbert :
said by Zoomer30 See Profile :

As you can see, this issue punches a clock.
Looks like it's "on the clock" in South Dakota until 5pm. :)
]]> http://www.dslreports.com/forum/remark,17443893 Tue, 12 Dec 2006 09:20:22 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17443187 Miguelito7 : they will call you back, and I'm sure some of the techs check this forum. I had a similar issue when I lived in Iowa City. Took awhile to get it fixed, but I would never resort to DSL. They are a growing company, pretty new to VOIP, just takes time if you have it. You sound persistent which is good. E-mail those speed tests every week! Get to know those tier 1 reps by their name :D jk.. remember that they do want what you want, but there is only so much that can be done at that level. From my experience this takes time! It's not like they don't know :huh: If you have had a tech call and tell you that there is nothing they can do about it then most likely it has been escalated to the NOC(Network Operations Center)and it's just a matter of time. Time frame, you may never know, sorry, a bad deal but that's how it is. Keep up the good work and post those peak time speeds when you get them :o]]> http://www.dslreports.com/forum/remark,17443187 Tue, 12 Dec 2006 02:54:44 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17443050 Zoomer30 : Oh and here are my speeds now at 1249am

Last Result:
Download Speed: 7497 kbps (937.1 KB/sec transfer rate)
Upload Speed: 480 kbps (60 KB/sec transfer rate)

As you can see, this issue punches a clock.]]> http://www.dslreports.com/forum/remark,17443050 Tue, 12 Dec 2006 01:49:48 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17443042 Zoomer30 : The term "customer service" does not exist in the cable industry. Try as they might to change that perception, stuff like this just shows they still suck at it.

I have never in all my days seen speeds as bad as some of the ones posted on here tonight. I mean DOWNLOAD SPEEDS that are HALF as fast as the UPLOAD SPEED? First off....how can they maintain the UL at that level but not the DL ;) I know there is a lot more DLing then ULing.

I tell you they need to ban porn over the net, our speeds would go up 10,000%

I was watching NASA TV this afternoon (just about the time the shuttle docked with the station) and even though my speeds were crap I was still getting a nice 150 KB/s video stream from NASA. Not bad.

I will add my 2 cents about them not fixing anything. Fixing stuff = money = loss in profits.

They should have never came out with MAX and never been raising the speed if they cant even maintain a tenth of the speed.

Its like going to a car lot, ordering a car, and then they deliver it and all you get is a couple wheels and a hood. You say "whats this?!" and they say "Oh we don't GARUNTEE you will get a whole car" They would get sued for that, and if MediaCom does not get its crap together they will either be sued or be out of business (ticked off customers have a way of telling other people how much you suck!)]]> http://www.dslreports.com/forum/remark,17443042 Tue, 12 Dec 2006 01:46:27 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17442658 john_895 : Well it's 11, I'm headed to bed, haven't heard from them yet (didn't figure I would) - and I doubt I'll hear anything tomorrow either.]]> http://www.dslreports.com/forum/remark,17442658 Mon, 11 Dec 2006 23:59:03 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17442407 ciscore : I called tonight and was on hold for 35 mins. I told the tech my internet was almost unusable from 4pm-10:30pm. He emailed me their little ping/tracert batch file. I emailed the results to them and supposedly they'll call back (I wont hold my breath). ]]> http://www.dslreports.com/forum/remark,17442407 Mon, 11 Dec 2006 23:14:57 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17442305 ErB : reported this issue , hopefully they can resolve this issue soon. // sorry wasnt on the forums to check things out ... but it has been reported.
--
The Broadband NINJA!]]> http://www.dslreports.com/forum/remark,17442305 Mon, 11 Dec 2006 23:00:43 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17442134 MafiaPlaya88 :

Is it normal that my Latency is so High?

help]]> http://www.dslreports.com/forum/remark,17442134 Mon, 11 Dec 2006 22:35:31 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17442090 MafiaPlaya88 : I though I was the only one. I hate Mediacom at times like this.]]> http://www.dslreports.com/forum/remark,17442090 Mon, 11 Dec 2006 22:28:19 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17442004 Deltamusic : Is the same all over!! Was on hold for an hour and got cut off...... ]]> http://www.dslreports.com/forum/remark,17442004 Mon, 11 Dec 2006 22:14:17 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17441576 pabster : Well you can add me to the call list. :D

I've spoken to several reps about these issues in the last week.

And your speeds look good compared to mine:

Last Result:
Download Speed: 170 kbps (21.3 KB/sec transfer rate)
Upload Speed: 510 kbps (63.8 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,17441576 Mon, 11 Dec 2006 21:07:56 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17441560 john_895 : Just got off the phone (yes again). Spoke with Customer Service first for about half an hour, and then Tech Support for another hour, on and off hold.

More of you need to call in instead of just complaining on here. Mediacom doesn't check this forum. They can't see, nor do they care what you write about their service (or lack there of) online. Call them. Yes I know you have to wait on hold along time and you speak to mostly idiots. Do it anyway. Complain. Tell them about this place, list off other towns/users near you with the exact same problem (crap speeds during prime-time). Demand to know what is being done about it and when, and don't hang up until you get somewhere.

I spoke with 3 different people, and told them all about you guys, your different towns/areas, and how we all have the same problem, and they were either playing stupid, or there aren't many calls being put into them. These particular techs were from a West Des Moines call center.

I asked repeatedly to speak with his supervisor, or someone who could explain to me why during the only hours I'm home to use my service, I only get 1/10 at best of what I pay $60+ a month for. He remained calm and helpful, putting me on hold several times to go speak with "his superior's".

The first time he came back and told me that "they" had looked at my node and weren't seeing any behavior that would explain my bad speeds. They wanted to schedule a tech out - I said no, and explained how I've already had two techs out in less than 2 weeks, and I explained how they stated my equipment and signal levels were very good, and how close I was to the node (I could throw a rock to it from my porch).

After some more discussion, I was placed on hold again, while he was talking to his superior's again. He came back after 5-7 minutes and this time agreed that there was an overloading problem, and that they were working to fix it. I asked what exactly they were doing, when this work was being started/completed, etc. After saying he couldn't give me any answers to those questions, I again asked to speak with someone who could.

I was placed on hold again, after which I was told again that I could not speak with his manager at the current time, but that he could fill out a “call back sheet”, and that someone would call me as soon as they were able. (Yes I'm skeptical too). By this time I had been on the phone for almost 2 hours, so I agreed, and stated that I could be reached ANY time, and didn't care if it was 2 in the morning.

I don't expect to get a call back. But if I don't – I do plan on calling again and doing this same routine again tomorrow until I get some answers. If I have to cancel their service I will. I might as well pay $40 for DSL, at least I'd get 2mbps down when I'm home to use it. We did apparently get one month free service for last month. But I'm still doubting it'll actually get taken off our bill.

Sorry for the huge post – I'm more or less just venting. If you've called in the past week about this slowness in North Iowa during prime-time, please post here or let me know.

Speeds as of 8PM Monday night:
Download Speed: 443 kbps (55.4 KB/sec transfer rate)
Upload Speed: 459 kbps (57.4 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,17441560 Mon, 11 Dec 2006 21:05:16 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17440192 Triel : I switched my Modem and router with good results. I chucked the SMC to the curb and opted for a LinkSys WRT54GS and a Motorola SB5120. This is what I got from the change



Now last night internet was down for well over 3 hours and now I only get this



Must be the time difference]]> http://www.dslreports.com/forum/remark,17440192 Mon, 11 Dec 2006 18:01:06 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17440026 Zoomer30 : Anyone who is paying MediaCom for anything more than just basic cable and basic HSI (supposed to be 8000/500) is getting robbed blind. they cant maintain 8Mbps so there is no sense in having a 15Mbps setup with them :( I think if this issue continues you will see more and more people drop Max and just go to what most people have.

(note to self: NEVER NEVER NEVER get MediaCom phone)]]> http://www.dslreports.com/forum/remark,17440026 Mon, 11 Dec 2006 17:37:32 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17439984 Zoomer30 : I dont get drop-outs or anything, I seem to just get REALLY bad speed this time of day.
Right now my DL speed is about the same as my Upload to chicago, very slow.

If anything its getting worse and worse and clearly MediaCom does not feel they need to address it. I guess the line "you can expect to lose 95% of the speed your paying for from 4PM-11PM" must be in the TOS someplace.]]> http://www.dslreports.com/forum/remark,17439984 Mon, 11 Dec 2006 17:31:51 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17435597 ciscore :
said by john_895 See Profile :

Been getting disconnects ALL day. Every 15-30 minutes the net will just completely die for 10 seconds or so...
Yea, my Battlefield 2 will drop me from any random server every half hour or so. Really starting to piss me off.]]> http://www.dslreports.com/forum/remark,17435597 Sun, 10 Dec 2006 22:36:28 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17435584 ciscore : wow...here's my most recent test tonight around 9:30. i might as well go with Qwest's $20/mo. dsl service!

]]> http://www.dslreports.com/forum/remark,17435584 Sun, 10 Dec 2006 22:34:15 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17434449 john_895 : 6:30pm Sunday evening:

Last Result:
Download Speed: 719 kbps (89.9 KB/sec transfer rate)
Upload Speed: 455 kbps (56.9 KB/sec transfer rate)

Been getting disconnects ALL day. Every 15-30 minutes the net will just completely die for 10 seconds or so...

Supposedly I'm suppose to be getting the 15000 down/1000 up package now with the upgrade..]]> http://www.dslreports.com/forum/remark,17434449 Sun, 10 Dec 2006 19:23:36 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17434222 ciscore : you're definitely not alone zoomer, I can barely play BF2 anymore...I think I was better off with Qwest 1.5/896! This is sad really. If it doesn't get better fast, I'm cancelling everything and going back to satellite/dsl/qwest phone. I was giving mediacom a second chance by switching everything to them and they are blowing it...HARD.]]> http://www.dslreports.com/forum/remark,17434222 Sun, 10 Dec 2006 18:36:09 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17423508 Zoomer30 : Mediacom had better get there act together, otherwise Mason City will give them the heave ho.

Here is my 423PM Chicago test.

Download Speed: 1583 kbps (197.9 KB/sec transfer rate)
Upload Speed: 476 kbps (59.5 KB/sec transfer rate)

In a word...Craptastic.

In 30mins my connection has lost around 6Mbps. that is just inSANE. This is more then people coming home from work, sounds like crappy equipment.]]> http://www.dslreports.com/forum/remark,17423508 Fri, 08 Dec 2006 17:24:47 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17423472 Zoomer30 : Well I have bonefied proof that 4the issues in Mason City know how to tell time. Here are two tests to Chicago i did, one at about 355PM and the other at about 409PM


here is the 3:55PM data

Last Result:
Download Speed: 7404 kbps (925.5 KB/sec transfer rate)
Upload Speed: 474 kbps (59.3 KB/sec transfer rate)

Here is the 409PM Chitown speed test

Last Result:
Download Speed: 5289 kbps (661.1 KB/sec transfer rate)
Upload Speed: 478 kbps (59.8 KB/sec transfer rate)

about 20 mins and I have lost about 2Mbps. God ]]> http://www.dslreports.com/forum/remark,17423472 Fri, 08 Dec 2006 17:17:49 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17410055 Zoomer30 : Well we are going down again, just like clockwork. In the past hour my Chicago download speed has dropped from over 7k down to under 3k. Looks like this will be the way of things from now on.]]> http://www.dslreports.com/forum/remark,17410055 Wed, 06 Dec 2006 17:20:20 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17406410 Zoomer30 : Mine is back now also (big shock), all the people downloading porn must have gone to bed ;)

Last Result:
Download Speed: 6481 kbps (810.1 KB/sec transfer rate)
Upload Speed: 477 kbps (59.6 KB/sec transfer rate)

810 KB/sec, that is a nice sight. Too bad its not when I want to be up all that much.]]> http://www.dslreports.com/forum/remark,17406410 Wed, 06 Dec 2006 01:52:46 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17406229 Lar :
said by Triel See Profile :

My Speed is back now


Mine is too. Notice the time...
12am
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17406229 Wed, 06 Dec 2006 01:01:10 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17406128 Triel : My Speed is back now

]]> http://www.dslreports.com/forum/remark,17406128 Wed, 06 Dec 2006 00:37:34 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17406083 Lar :
said by burner50 See Profile :

I'm not debating the fact that a newer modem will give you better performance. I was simply stating that Mediacom still issues the SB4200 and it is a good modem. And if you want to talk about specs for modems then CABLElabs specs for docsis 1.0 is 38Mbps down and 10Mbps up far above mediacoms current cap.
That may be true on some modems but not all.
For example the usr6000 will not perform at those speeds and is docsis 1.0 compliant.
It depends on the modem...
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17406083 Wed, 06 Dec 2006 00:29:03 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17406063 burner50 : I'm not debating the fact that a newer modem will give you better performance. I was simply stating that Mediacom still issues the SB4200 and it is a good modem. And if you want to talk about specs for modems then CABLElabs specs for docsis 1.0 is 38Mbps down and 10Mbps up far above mediacoms current cap.]]> http://www.dslreports.com/forum/remark,17406063 Wed, 06 Dec 2006 00:24:49 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17406027 Lar : Yes I was...
Mediacom isn't 2.0 compliant themselves Jason.
But if you compare these two modems you have better performance with the SB5120.

I have done testing with each modem.
Plus the specs prove it ok?
Is that enough for you or would you like to see the specs.
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17406027 Wed, 06 Dec 2006 00:17:46 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405903 burner50 :
said by Lar See Profile :

Your's isn't docsis 2.0 compliant. Time to upgrade seriously.
you were referring to a SB4200]]> http://www.dslreports.com/forum/remark,17405903 Tue, 05 Dec 2006 23:59:54 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405866 Lar :
said by burner50 See Profile :

Surfboard 4200 is an approved modem from mediacom.
Of course its an approved modem why would it not be?
I have one for my business account.
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17405866 Tue, 05 Dec 2006 23:55:07 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405785 burner50 : Surfboard 4200 is an approved modem from mediacom.]]> http://www.dslreports.com/forum/remark,17405785 Tue, 05 Dec 2006 23:41:59 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405712 Triel : I just noticed my problem when it took 5 minutes to download the Flash Player 9 installer.]]> http://www.dslreports.com/forum/remark,17405712 Tue, 05 Dec 2006 23:31:19 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405679 BuzzDar : glad im not the only one in so il with the same prob
getting a little better

]]> http://www.dslreports.com/forum/remark,17405679 Tue, 05 Dec 2006 23:26:22 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405674 Triel : Mine in Southern IL is the crappppppyyyyyy as well. $100 bucks a month for this and Digi TV is not my idea of a good time!





]]> http://www.dslreports.com/forum/remark,17405674 Tue, 05 Dec 2006 23:25:35 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405542 Zoomer30 : Well I did a Chicago speed test with the new modem and things are pretty much the same....craptastic. UL is around 500-600 (thats on a line that I guess is now supposed to be 8000....whatever) and upload is around 460-470, so at least that is better. So clearly the issue is not on this end, espically with all the people around the area having the same issue. I will raise the $100 bucks and say that not only do I bet most of those people DONT have Vonage, they probably have Mediacom phone and are still getting screwed over. Getting old thats for sure.]]> http://www.dslreports.com/forum/remark,17405542 Tue, 05 Dec 2006 23:01:33 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405457 Dogbert :
said by Zoomer30 See Profile :

(heck when i first got cable here in mason the speed was 1500/128 and that was considered fast at the time)
1500/128 still IS considered "fast" here in Brookings, SD :)]]> http://www.dslreports.com/forum/remark,17405457 Tue, 05 Dec 2006 22:48:11 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405418 Zoomer30 : really, cool your a life saver. At least I can use this new modem then :) The one I have is over 5 years old and could be a little worse for wear (heck when i first got cable here in mason the speed was 1500/128 and that was considered fast at the time)]]> http://www.dslreports.com/forum/remark,17405418 Tue, 05 Dec 2006 22:42:03 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405387 BuzzDar : your reg number is the last 9 of your account number]]> http://www.dslreports.com/forum/remark,17405387 Tue, 05 Dec 2006 22:37:17 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17405359 Zoomer30 : Well I pretty much just wasted 80 bucks on a new modem from BB, got the SB5120, but of course I get the screen where it wants my account number and registration number, I got the account number but no reg number, could not hook it up anyway. Vonage is not the issue, sometimes the thing works fine.

It sounds like a LOT of people in the area have the same issue I do (crappy crappy speed after 4PM). It would be nice to get the new modem going but without my reg number I cant do it. I cant find the paperwork they gave me back in 2001, it was ATT @Home then so I don't even think it would have a reg number.]]> http://www.dslreports.com/forum/remark,17405359 Tue, 05 Dec 2006 22:34:22 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17404320 Lar : John I would have someone come out.
I see your down Stream power is a bit high and I would think they could tweak that. the closer to 0 the better.
But they will tell you that -15 - +15 is he acceptable range.
Your snr is a bit low too. 30 or above is ok...
Have you called tech for some assistance in checking noise levels etc?
I would.
If you have a router take it out and try running the modem with out it for a bit too. Ive had a router go bad.
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17404320 Tue, 05 Dec 2006 20:21:44 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17404254 john_895 : Just did a hard reset to humor you and myself for that matter. I'm in Clear Lake, but I'm fairly sure we use the same equip as Mason, correct me if I'm wrong?

Last Result:
Download Speed: 905 kbps (113.1 KB/sec transfer rate)
Upload Speed: 634 kbps (79.3 KB/sec transfer rate)

Here's my signal levels, which are usually just fine, so I doubt that's the problem either...

Downstream Channel Downstream Frequency 111000000 Hz
Lock Status Locked
Modulation 256 QAM
Symbol Rate 5.360537 Msym/sec
Downstream Power -8.4 dBmV
SNR 32.512 dB

Upstream Channel Upstream Frequency 34000000 Hz
Lock Status Locked
Modulation QPSK
Symbol Rate 2560000 sym/sec
Upstream Power 51.8 dBmV
Channel ID 3 ]]> http://www.dslreports.com/forum/remark,17404254 Tue, 05 Dec 2006 20:13:56 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17404060 Lar : John I know..My card Im on is loaded to the hilt and I have the same thing happen.
Did you do a hard reset John?
If you didn't I would.... Modem and router.

My speeds are suckin at the moment too.
Download Speed: 5307 kbps (663.4 KB/sec transfer rate)
Upload Speed: 379 kbps (47.4 KB/sec transfer rate)
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17404060 Tue, 05 Dec 2006 19:46:59 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17404015 john_895 : Why is it so hard for some people to accept that Mediacom oversells their bandwidth? I don't understand it.

Last Result:
Download Speed: 797 kbps (99.6 KB/sec transfer rate)
Upload Speed: 525 kbps (65.6 KB/sec transfer rate)

The speeds blows because it's 7pm, right in the middle of prime-time. I'll bet you $100 that if I run a test at 1am, I'll get at least 5mb+.]]> http://www.dslreports.com/forum/remark,17404015 Tue, 05 Dec 2006 19:39:13 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403754 Lar : Hey IronDragon!! :)
Yeah the 4200 should be ok... I have it for the biz and its fine.
Mediacom hasn't gone to the 2.0 docsis yet but I do game and found the sb5120 to have better performance.
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403754 Tue, 05 Dec 2006 18:59:04 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403713 IronDragon : The surfboard 4200's work fine with the new speeds.
Just ran a test from the chicago speakeasy server with excellent results.
--
Once a Geek always a Geek
Click for full size
]]> http://www.dslreports.com/forum/remark,17403713 Tue, 05 Dec 2006 18:50:58 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403580 Lar : Your modem should be able to handle the speed increase I'm sure... But there could be other factors.. Modems do go bad.

Have you had a tech out? Tried to call tech yet?
They may have you remove the vonage device too.
At leaset give them a call.
877-387-8087 for residential.
Ask them to check for noise etc. Have them ping you too.
Your neighbors having these issues as well?
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403580 Tue, 05 Dec 2006 18:29:23 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403495 Zoomer30 : Its not the cash, its just that I have my doubts it will do anything. Its not like this thing is bad all the time. Youd think MC would be telling its customers to do this or atleast call us :)]]> http://www.dslreports.com/forum/remark,17403495 Tue, 05 Dec 2006 18:17:21 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403476 Lar :
said by Zoomer30 See Profile :

I really have my doubts a new modem will do anything, I rent this one from MediaCom. These issues started way before they upgraded the speed, and when I test OUTSIDE of the 4PM-10PM window the speed is fine. I dont even know if I can just go out and get my own modem.

It seems to support the UL speed fine, so part of it worked.
Turn that one in for a newer one or yes you can get your own and save $5 on your bill per month... Unless you have the phone service with Mediacom then you need their modem.

Seriously turn that one in & buy a new one they arent that expensive. Best Buy!
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403476 Tue, 05 Dec 2006 18:13:53 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403473 Zoomer30 : 061205164911 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
061205164911 8-Debug I503.0 Cable Modem is OPERATIONAL
061205164911 8-Debug F502.1 Bridge Forwarding Enabled.
061205164911 8-Debug F502.3 Bridge Learning Enabled.
061205164911 8-Debug B918.0 Baseline Privacy is skipped
061205164910 6-Notice X518.7 Configuration - MMFMMD - Update Disabled - No valid CVC
061205164910 4-Error X513.2 Configuration - Invalid CVC Organization Name
061205164910 4-Error E207.0 Configuration File CVC Validation Failure
061205164910 8-Debug I500.1 DOCSIS 1.0 Registration Completed
061205164910 7-Information I500.4 Attempting DOCSIS 1.0 Registration
061205164910 7-Information D509.0 Retrieved TFTP Config File SUCCESS
061205164907 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 43, tempSid 139
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (111000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 111000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.9.0-SCM00-NOSH
061205163902 8-Debug F502.1 Bridge Forwarding Enabled.
061205163902 8-Debug F502.3 Bridge Learning Enabled.
061205163902 8-Debug B918.0 Baseline Privacy is skipped
061205163902 6-Notice X518.7 Configuration - MMFMMD - Update Disabled - No valid CVC
061205163902 4-Error X513.2 Configuration - Invalid CVC Organization Name
061205163902 4-Error E207.0 Configuration File CVC Validation Failure
061205163902 8-Debug I500.1 DOCSIS 1.0 Registration Completed
061205163902 7-Information I500.4 Attempting DOCSIS 1.0 Registration
061205163902 7-Information D509.0 Retrieved TFTP Config File SUCCESS
061205163902 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 45, tempSid 139
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (111000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 111000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.9.0-SCM00-NOSH
061129160825 8-Debug F502.1 Bridge Forwarding Enabled.
061129160825 8-Debug F502.3 Bridge Learning Enabled.
061129160825 8-Debug B918.0 Baseline Privacy is skipped
061129160824 6-Notice X518.7 Configuration - MMFMMD - Update Disabled - No valid CVC
061129160824 4-Error X513.2 Configuration - Invalid CVC Organization Name
061129160824 4-Error E207.0 Configuration File CVC Validation Failure
061129160824 8-Debug I500.1 DOCSIS 1.0 Registration Completed
061129160824 7-Information I500.4 Attempting DOCSIS 1.0 Registration
061129160824 7-Information D509.0 Retrieved TFTP Config File SUCCESS
061129160824 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 45, tempSid 139
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (111000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 111000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.9.0-SCM00-NOSH
061129160740 7-Information H501.2 HFC: Shutting Downstream Down
061129160740 2-Alert T507.0 Received Async Error Range Failed
061129160740 3-Critical R4.0 Received Response to Broadcast Maintenance Request, but no Unicast Maint
061129160740 3-Critical H501.8 HFC: T4 Timer Expired
061129160740 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129160740 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129160740 7-Information H501.12 HFC: FEC LOCK recovery OK
061129160740 7-Information H501.15 HFC:FEC LOCK recovery OK
061129160719 3-Critical H501.16 HFC: FEC LOCK recovery failed
061129160718 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129101644 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129101641 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129101641 7-Information H501.12 HFC: FEC LOCK recovery OK
061129101641 7-Information H501.15 HFC:FEC LOCK recovery OK
061129101641 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129101639 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129101639 7-Information H501.12 HFC: FEC LOCK recovery OK
061129101639 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129101441 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129101441 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129101441 7-Information H501.12 HFC: FEC LOCK recovery OK
061129101441 7-Information H501.15 HFC:FEC LOCK recovery OK
061129101441 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129100523 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129100520 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129100520 7-Information H501.12 HFC: FEC LOCK recovery OK
061129100520 7-Information H501.15 HFC:FEC LOCK recovery OK
061129100519 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129100518 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129100518 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129100518 7-Information H501.12 HFC: FEC LOCK recovery OK
061129100518 7-Information H501.15 HFC:FEC LOCK recovery OK
061129100518 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129013722 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129013720 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129013720 7-Information H501.12 HFC: FEC LOCK recovery OK
061129013720 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129013717 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129013717 7-Information H501.12 HFC: FEC LOCK recovery OK
061129013717 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061128211156 7-Information H501.6 HFC: TRC SYNC Recovery OK
061128211154 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061128211154 7-Information H501.12 HFC: FEC LOCK recovery OK
061128211154 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061128211151 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061128211151 7-Information H501.12 HFC: FEC LOCK recovery OK
061128211151 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061128132554 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
061128132554 4-Error D530.8 DHCP - Invalid Log Server IP Address.
061126142754 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126142751 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126142751 7-Information H501.12 HFC: FEC LOCK recovery OK
061126142751 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126142748 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126142748 7-Information H501.12 HFC: FEC LOCK recovery OK
061126142748 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126132553 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
061126132553 4-Error D530.8 DHCP - Invalid Log Server IP Address.
061126104850 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126104848 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126104848 7-Information H501.12 HFC: FEC LOCK recovery OK
061126104848 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126104845 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126104845 7-Information H501.12 HFC: FEC LOCK recovery OK
061126104845 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126083825 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126083823 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126083823 7-Information H501.12 HFC: FEC LOCK recovery OK
061126083823 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126083819 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126083819 7-Information H501.12 HFC: FEC LOCK recovery OK
061126083819 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126080732 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126080729 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126080729 7-Information H501.12 HFC: FEC LOCK recovery OK
061126080729 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126080726 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126080726 7-Information H501.12 HFC: FEC LOCK recovery OK
061126080726 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125200321 7-Information H501.6 HFC: TRC SYNC Recovery OK
061125200319 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125200319 7-Information H501.12 HFC: FEC LOCK recovery OK
061125200319 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125200316 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125200316 7-Information H501.12 HFC: FEC LOCK recovery OK
061125200316 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125001516 7-Information H501.6 HFC: TRC SYNC Recovery OK
061125001513 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125001513 7-Information H501.12 HFC: FEC LOCK recovery OK
061125001513 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125001510 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125001510 7-Information H501.12 HFC: FEC LOCK recovery OK
061125001510 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061124235856 7-Information H501.6 HFC: TRC SYNC Recovery OK
061124235854 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061124235854 7-Information H501.12 HFC: FEC LOCK recovery OK
061124235854 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061124235851 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061124235851 7-Information H501.12 HFC: FEC LOCK recovery OK
061124235851 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061124132552 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
061124132552 4-Error D530.8 DHCP - Invalid Log Server IP Address.
061123214422 7-Information H501.6 HFC: TRC SYNC Recovery OK
061123214420 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061123214420 7-Information H501.12 HFC: FEC LOCK recovery OK
061123214420 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061123214417 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover ]]> http://www.dslreports.com/forum/remark,17403473 Tue, 05 Dec 2006 18:13:37 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403457 Zoomer30 : I really have my doubts a new modem will do anything, I rent this one from MediaCom. These issues started way before they upgraded the speed, and when I test OUTSIDE of the 4PM-10PM window the speed is fine. I dont even know if I can just go out and get my own modem.

It seems to support the UL speed fine, so part of it worked. ]]> http://www.dslreports.com/forum/remark,17403457 Tue, 05 Dec 2006 18:11:34 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403405 Lar : Your snr could be a little higher... 30 is bad...but I would get yourself a new Motorola modem sb5120
Your's isn't docsis 2.0 compliant. Time to upgrade seriously.
I still would run your modem without the vonage to see.
You should have the new speed increase
Can you post your modem log too please.
I'm not sure but your modem may not be able to handle the speed increase. I had this happen to me with a usr6000 cable modem it couldn't do the 5000/256 speeds...
Buy a new one try it out... You should upgrade anyway...
Yours is only docsis 1.1 compliant.
Get it up to the 2.0 standards and you will see improvement.
When connected to a DOCSIS 2.0 cable network, capable of up to 30 Mbps upstream capacity*
I have the 4200 too for my business and although Mediacom says it should be ok I would still like a newer modem.

--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403405 Tue, 05 Dec 2006 18:04:17 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403404 Zoomer30 : Its pretty much the same issue I and a lot of people in this area have had for the past month or 2. Once 4Pm rolls around the download speeds just go south for the winter. Then about 10PM things will be fine, so its not my router.

I have a Motorola Surfboard Cable Modem that I have had since 2001 (model SB 4200). I got Vonage at least a month before these issues started. I seem to be getting a bit of activity light flashing, now and then, but that seems to be normal. I dont have any viruses on my PC (checked that first)]]> http://www.dslreports.com/forum/remark,17403404 Tue, 05 Dec 2006 18:04:14 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403372 Lar : What type of Modem???

Try setting it up with just your modem to your pc....
And test speeds again.
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403372 Tue, 05 Dec 2006 17:59:40 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403359 Zoomer30 : I have a Surfboard SB4200 (Motorla), here are my stats:

Frequency = 111000000 Hz Locked
Signal to Noise Ratio = 32 dB
Power Level = 3 dBmV

Upstream Value
Channel ID 4
Frequency 34000000 Hz Ranged

Power Level 43 dBmV ]]> http://www.dslreports.com/forum/remark,17403359 Tue, 05 Dec 2006 17:57:46 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403340 Zoomer30 : I just reset everything again (I have vonage, guess that would be considered a router)

Last Result:
Download Speed: 650 kbps (81.3 KB/sec transfer rate)
Upload Speed: 469 kbps (58.6 KB/sec transfer rate)

DL is still total crap, but upload is about double what it should be (must be due to the increse). I can bet you money if I do this again around 8am it will be around 4700 download.....I will check my levels now.]]> http://www.dslreports.com/forum/remark,17403340 Tue, 05 Dec 2006 17:55:26 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403308 Lar : Did you wait a bit before you plugged it back in?

What type of modem do you have?

Get into your modem by typing this in Browser: »192.168.100.1

Post the signal levels please.

If this just started up for you its because Im sure of the speed increase. I noticed a huge drop today in speeds.
Reset modem twice and have the new speeds although they have dropped now but still faster than we were in the past.
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403308 Tue, 05 Dec 2006 17:50:04 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403264 Zoomer30 : Ok here is one for the "What the?!" section. I reset my modem and did a speed test to Chicago.

Last Result:
Download Speed: 443 kbps (55.4 KB/sec transfer rate)
Upload Speed: 470 kbps (58.8 KB/sec transfer rate)

Good news! My upload speed is almost 500! BAD NEWS! My UL is faster then my download......whatever....]]> http://www.dslreports.com/forum/remark,17403264 Tue, 05 Dec 2006 17:44:36 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403246 Lar :
said by Zoomer30 See Profile :

Wow thanks a lot MediaCom, good to know my 50 bucks or whatever a month for 5000/256 is being used well....how do they sleep at night?

Last Result:
Download Speed: 592 kbps (74 KB/sec transfer rate)
Upload Speed: 235 kbps (29.4 KB/sec transfer rate)

Yep, thats about 11.8% of what I pay for. Yippe, wonder if I can get a refund.
RESET your Modem!!! You may not have the right config file.
Pull the plug on the modem and router if you have one wait 30 sec..
Plug modem in first let it sync up and then plug router in.

You should get a new config file and the NEW faster speeds!
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403246 Tue, 05 Dec 2006 17:42:30 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403194 Zoomer30 : Wow thanks a lot MediaCom, good to know my 50 bucks or whatever a month for 5000/256 is being used well....how do they sleep at night?

Last Result:
Download Speed: 592 kbps (74 KB/sec transfer rate)
Upload Speed: 235 kbps (29.4 KB/sec transfer rate)

Yep, thats about 11.8% of what I pay for. Yippe, wonder if I can get a refund.]]> http://www.dslreports.com/forum/remark,17403194 Tue, 05 Dec 2006 17:36:20 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403180 Lar : Reset your modem there has been a speed increase.
--
www.r-force.org]]> http://www.dslreports.com/forum/remark,17403180 Tue, 05 Dec 2006 17:34:40 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17403159 Zoomer30 : Its insane, network lag does NOT explain a almost 90% decrese in speed for about 5 hours a night. Gonna check mine now again and see, it was back to 4500 this morning which is about what i pay for (you of couse never GET what you pay for, but I would at least feel better if I was getting HALF of it)

The US or State Gov is really going to have to crack down on these HSI compaines that think they can claim all these high speeds and then hide up the "paying for UP TO (insert speed here)" loophole. They can say that and give you 56k for all they care, they are covered. Starting to make me wonder if Mason City could do a better job.]]> http://www.dslreports.com/forum/remark,17403159 Tue, 05 Dec 2006 17:31:34 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17393595 tsduke : Back to normal this morning.

]]> http://www.dslreports.com/forum/remark,17393595 Mon, 04 Dec 2006 06:59:22 EDT Re: Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17392097 tsduke : Speeds went in the crapper in Waterloo tonight as well.



Not too hot for 10/1 service.]]> http://www.dslreports.com/forum/remark,17392097 Sun, 03 Dec 2006 21:46:24 EDT Well, Mediacom HSI is back to crap in Mason City http://www.dslreports.com/forum/remark,17391868 Zoomer30 : Its been doing pretty good the past few weeks, tonight I may as well have my PC hooked up to two cans and a string. Noticed CNN vids were REALLY laggy. Did a check and my DL speed to Chicago was a whopping 520. Only about 10x less then what it should be. Makes me wonder what I am paying for at this point.

From what I have read on here it seems pointless to call, I am gone all day at work, so it would be impossible to be here if the tech showed up. ]]> http://www.dslreports.com/forum/remark,17391868 Sun, 03 Dec 2006 21:12:45 EDT