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fAcEtIOUs
Premium
join:2002-03-03
kudos:4

reply to xlimitx

Re: Dumb Pipe....

said by xlimitx:

Unfortunately not everyone wants a "dumb" pipe to their house for internet connectivity. Many people have broadband now and their choices for their service provider are increasing and or changing.

The companies are now using differentiators in order to pull people in, not just my bandwidth is bigger than your bandwidth.

Those differentiators create stickyness that cause some customers, possibly not BBR readers, to think about possibly losing all of their tunes if they move from Comcast to Verizon if they use the new Comcast ITunes knockoff.

It's all about customer retention and creating the glue that makes someone stay with a provider.
Good analysis.
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tsu9

join:2001-08-17
Wheeling, IL

And history has shown precisely how well this strategy has worked.



Michieru2
zzz zzz zzz
Premium
join:2005-01-28
Miami, FL

reply to fAcEtIOUs
Or instead we can go back to contracts? After all you make a minute plan change Sprint adds you another spanking new year of contract service. I don't seriously mind as there service is top notch and only improving. But to someone who wants to leave, it must be hell on earth.


thehpkid

join:2006-11-16
Fort Myers Beach, FL

reply to fAcEtIOUs
Google, Itunes,Etc, How many more portals do you want in an INTERNET PROVIDER? I din't want one that requires six rows of toolbars to view and navigate before I get to where i want go. I want to get to my desired sites fast. Load up home pages with more crap? Look how well Google has done and how sinple their start page is. It works! I would rather have more speed than another Itunes store.

Get the speed and simplicity and we will flock there faster than lemmings to the sea.


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