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Tikker_LoS

join:2004-04-29
Regina, SK

reply to jjoshua

Re: So they refund...

said by jjoshua:

And then they change the terms.

It has been a pleasure assisting you today, and we appreciate your business. Have a wonderful week!

Translation: FU for using Verizon.
a typo/training error was corrected

it's not earth shattering


peter_m
Premium
join:2005-07-13
Canada, QC

What would have been earth shattering is a simple apology



Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY
Reviews:
·RoadRunner Cable
·Verizon Online DSL

said by letter :
Thank you for your reply. Again, I apologize for the miscommunications regarding this issue and for your frustration and inconvenience as a result.

Like this apology?
--
support the Hunley


peter_m
Premium
join:2005-07-13
Canada, QC

Not exactly like this one, no. Miscommunication is not the right word for "our staff can't do math" or "don't understand basic decimals"... see the difference?



Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY

No, I see no difference. They apologized and refunded his money.
Case closed. If you find the company that will kiss your ass let me know.
--
support the Hunley


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