 wilbilt Pronto ResurrectedPremium join:2004-01-11 Oroville, CA 1 edit | They still don't get it.... More from CSR "Eva", to another customer on George's blog...
"The verbal information given at the store was also correct. Your original e-mail indicated you were told "$0.015 cents per kilobyte." If it was the charge you understood it to be, it would be verbally given as 0.015ths of a cent. The charges were presented and billed correctly and I am sorry, no a credits are due at this time."
$0.015 cents per kilobyte..OK...how do you pronounce that?
"it would be verbally given as 0.015ths of a cent"....WTF?
Since when do we combine fractions and decimals? It's still .015 of a DOLLAR, for crying out loud.
Can you imagine anyone saying "point zero fifteenths of a cent"? What the hell would that equate to?
I am feeling the need to break something... -- We were taking a vote when the ground came up and hit us. |