Re: Actiontec router with VOIP (specifically Sunrocket) in Verizon Fiber Optics http://www.dslreports.com/forum/r17530685 en Fri, 27 Nov 2009 19:27:20 EDT Fri, 27 Nov 2009 19:27:20 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,19067052 sma3har6 : Can you provide me the steps? When i try to update firmware, it says i already have the latest version. Can you give the version you have installed. Thanks for your help.]]> http://www.dslreports.com/forum/remark,19067052 Thu, 13 Sep 2007 12:04:43 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18714456 DMS1 :
said by a98308349823 See Profile :

Maybe the Sunrocket ATA configured your Actiontec router automatically using UPNP. With UPNP is can configure port forwarding automatically.

I dont know much about it, but maybe thats how the rule got set up?

PS. My vonage box worked flawlessly the day i added it to fios. Never an issue.
The latest Actiontec firmware has built-in forwarding rules for Vonage, Sunrocket, Voicewing and probably others too. This is why I'm surprised that someone was claiming that it contained a rule explicitly to block Sunrocket traffic. However, they didn't respond to my request to show where to find this rule, so I guess they may have just been "confused".]]> http://www.dslreports.com/forum/remark,18714456 Fri, 20 Jul 2007 18:22:51 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18713709 druber :
well, it's moot now, since SR is now dead :)]]> http://www.dslreports.com/forum/remark,18713709 Fri, 20 Jul 2007 16:26:50 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18713686 a98308349823 : Maybe the Sunrocket ATA configured your Actiontec router automatically using UPNP. With UPNP is can configure port forwarding automatically.

I dont know much about it, but maybe thats how the rule got set up?

PS. My vonage box worked flawlessly the day i added it to fios. Never an issue.]]> http://www.dslreports.com/forum/remark,18713686 Fri, 20 Jul 2007 16:22:48 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18702629 HD_Ride :
said by sccrzeus See Profile :

Any recommendations as to which VOIP service provider seems to work well with the FIOS and the Actiontec router?
I don’t know anything about SR but I had VoicePulse Broadband service for about 4 years on their loaner SPA2000. In my view VP Broadband phone service has the best features. I got Fios in October and the service was worked flawless. When Fios TV became available I dumped it because I got Triple Play and wanted to cut back on a bill or two. I still have my VoicePulse Connect & Inphonex as “pay as you go” services on my SPA3000. The only downside is no features and I opted for no number so I could only dial out, no inbound. Anyway no problems at all on the ActionTec with my SPA3000 with VP or Inphonex

»voicepulse.com/
»https://connect.voicepulse.com/Default.aspx
»www.inphonex.com/main/home.php]]> http://www.dslreports.com/forum/remark,18702629 Thu, 19 Jul 2007 07:34:59 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18702477 splicingdan :
said by lhoner See Profile :

said by Teasip See Profile :

How was it resolved?
well it appears that the .160 version of the actiontec firmware that verizon pushed down has an IP filtering rule configured to specifically block sunrocket VoIP traffic. How fucked up is that?
Not true.

I completed an installation with the latest version of firmware on Tuesday and the customer has Sunrocket and everything was working fine.]]> http://www.dslreports.com/forum/remark,18702477 Thu, 19 Jul 2007 06:05:55 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18701994 DMS1 :
said by lhoner See Profile :

said by artisticcheese See Profile :

Nothing was blocked in firmare. Sunrocket died 2 days ago so it does not matter wether actually issue resolved or not.
i'm aware that sunrocket just died but that doesn't change that fact that there is an Advanced Filtering rule configured on my router to Drop the sunrocket ports and i didn't put it there.
Can you post a screenshot of this, and tell us how to navigate to the page that shows the rule.]]> http://www.dslreports.com/forum/remark,18701994 Thu, 19 Jul 2007 01:20:19 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18696708 lhoner :
said by artisticcheese See Profile :

Nothing was blocked in firmare. Sunrocket died 2 days ago so it does not matter wether actually issue resolved or not.
i'm aware that sunrocket just died but that doesn't change that fact that there is an Advanced Filtering rule configured on my router to Drop the sunrocket ports and i didn't put it there.]]> http://www.dslreports.com/forum/remark,18696708 Wed, 18 Jul 2007 12:51:39 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18696584 artisticcheese : Nothing was blocked in firmare. Sunrocket died 2 days ago so it does not matter wether actually issue resolved or not.]]> http://www.dslreports.com/forum/remark,18696584 Wed, 18 Jul 2007 12:34:20 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18696394 lhoner :
said by Teasip See Profile :

How was it resolved?
well it appears that the .160 version of the actiontec firmware that verizon pushed down has an IP filtering rule configured to specifically block sunrocket VoIP traffic. How fucked up is that?]]> http://www.dslreports.com/forum/remark,18696394 Wed, 18 Jul 2007 12:10:37 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18335574 Teasip : How was it resolved?]]> http://www.dslreports.com/forum/remark,18335574 Mon, 14 May 2007 22:34:42 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18334650 anon : Great! Had the same problem and solved. Thanks mblitch.]]> http://www.dslreports.com/forum/remark,18334650 Mon, 14 May 2007 19:52:45 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18285228 schipperke : Just got Fios, and have made a few calls out, and incoming work too. Actiontec Router (man that thing is huge) with an AC-211. I went in the port forwarding and used the "SIP" forwarding configuration to the Gizmo. Only thing not great about my install was they used coax, so I'm stuck with this router. Seems to work OK so far, I can VPN with it. I liked my 850g with the WRT firmware though. My problem is figuring out the QoS setup, VERY confusing to me. I did a big download while wife was on the phone, and it was badly degrading it. As soon as the download ended, no problem]]> http://www.dslreports.com/forum/remark,18285228 Sat, 05 May 2007 09:18:23 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18277283 batterup : Verizon is not the problem, why are you wasting their time and money calling Verizon customer support? Do you call subrocket when the TV signal doesn't work?]]> http://www.dslreports.com/forum/remark,18277283 Thu, 03 May 2007 19:42:52 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,18275764 mblitch : I had problems since installing FIOS. I finally got around to call Sunrocket and getting the issue moved to tier 2. The tech ensured I had the most recent Actiontec firmware (.160) and then logged connected to my Gizmo and adjusted something. Now I can have calls going in and out where previously calling out would get fast busy signal and calls coming in would be silent.]]> http://www.dslreports.com/forum/remark,18275764 Thu, 03 May 2007 15:08:12 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17821034 dsur : Can you give more details on the configuration you used to get the sunrocket to work with verizon fios? Was it both ingoing and outgoint ports? I really need help and Verizon and SR are giving me the run around!

-Doug
Click for full size
Port Triggering screen
]]> http://www.dslreports.com/forum/remark,17821034 Mon, 12 Feb 2007 19:55:10 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17531228 sccrzeus : Good grief.....I finally got it to work. The tech recommended that I use port triggeing all ports under the UDP protocol.]]> http://www.dslreports.com/forum/remark,17531228 Wed, 27 Dec 2006 15:00:46 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17531139 artisticcheese : Sunrocket does work with Actiontec, if you would be unable to resolve the issue going to Viatalk might not fix it by itself depending which part is broken.]]> http://www.dslreports.com/forum/remark,17531139 Wed, 27 Dec 2006 14:46:29 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17531130 sccrzeus : I am currently on hold with Sunrocket Tech support and if they can't help me I am going to go somewhere else. Currently Viatalk has their 2 year deal going on now. Is anyone using Viatalk with the Actiontec router?]]> http://www.dslreports.com/forum/remark,17531130 Wed, 27 Dec 2006 14:44:36 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17530707 artisticcheese : I have their old modem (1.5 years ago).
Says model type:211
Application Code Version: SIP version 4.62 US (APP 14 )
Downloader Code Version: 4.62 US (LDR 14 )
CPU Hw Version: 7 ]]> http://www.dslreports.com/forum/remark,17530707 Wed, 27 Dec 2006 13:20:38 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17530685 sccrzeus : I am using the default settings. Artisticcheese, what gizmo do you have?]]> http://www.dslreports.com/forum/remark,17530685 Wed, 27 Dec 2006 13:16:22 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17530565 artisticcheese : I'm using Sunrocket behind Actiontec without any problems. Not using DMZ setup either. Are using default setup of Actiontec (all outgoing ports open)?]]> http://www.dslreports.com/forum/remark,17530565 Wed, 27 Dec 2006 12:52:48 EDT Re: Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17530549 robjlevin : I couldn't get CallVantage to work behind the Actiontec so I switched to Vonage. Call quality is excellent and it's cheaper.

The Vonage TA took less than 5 minutes to set up.]]> http://www.dslreports.com/forum/remark,17530549 Wed, 27 Dec 2006 12:50:10 EDT Actiontec router with VOIP (specifically Sunrocket) http://www.dslreports.com/forum/remark,17530532 sccrzeus : I just had FIOS TV installed and now my Sunrocket VOIP "gizmo" (Innomedia) will not function properly. In speaking with both tech support from Verizon and Sunrocket, they both want to set my gizmo before the Actiontec router and use DMZ functionality to get it to work. Has anyone else had issues once the Actiontec router was installed? If so what did you do?

Also, Sunrocket had only provided so-so performance. Any recommendations as to which VOIP service provider seems to work well with the FIOS and the Actiontec router?]]> http://www.dslreports.com/forum/remark,17530532 Wed, 27 Dec 2006 12:46:07 EDT