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dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

Well call out the National Guard!!!

According to the article it was down for around 6 hours. This from a clearly objective and non-biased article that starts out with "Qwest failed its customers again Friday...".

News Flash: Things break. They take time to fix, and it sometimes takes even longer for the higher-ups to be filled in after the fact. Fiber gets cut, muxes go bad, ATM switch cards go down, etc. True, six hours is long for someone affected by an outage (I mean, Applebees took longer to run credit cards! Time for Martial Law to be declared!). However, by the problem is identified, a tech dispatched, troubleshooting finds the problem, parts are located and replaced or cut fiber spliced... six hours isn't completely out of the question; especially on a holiday weekend.

Anyone knows of a telco that never has similar outages, be sure to let me know; sure would sound like a nice place to get a job.


thender2
Glamour Profession
Premium
join:2004-05-16
Staten Island, NY

This is not an isolated incident. Qwest has had a general history of being slow, with bad latency awful dating back to prehistoric times.


dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

It wouldn't be an isolated incident for any carrier- they all have the same types of issues.

My problem is the horribly biased article, which sites as evidence of some kind of trend a 6 hour fiber outage, a cable cut, a fiber cut, and another outage of unstated duration. Two of the four outages cited were cuts- fiber and cable cuts can't be blamed on Qwest; and if the cut is between the CO and the customer, no amount of redundancy will prevent it. The worst outcome they could site related to this recent outage? Applebees ability to run credit cards

Latency is sometimes up to 32ms higher due to interleaving, but more stable than many cable connections that numerous users have complained has major fluctuations in both latency and throughput.


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