Pirate515
Premium
join:2001-01-22
Brooklyn, NY
| reply to rgillis70
Re: from the news post...
said by rgillis70  :But if...and obviously this is not that case...but if they allowed it to run and simply said "we do not support" - how many calls and complaints would they get when the people call over an issue and they are told, that does not work, upgrade. They got grief over stopping support for Win 98. And more grief over 2000. Some want support for life for free. If that's the case, what's the big deal with turning those callers down politely? It's simply a matter of repeating verbally what is already written in requirements section. IMO, ignorant users who don't bother reading documentation before downloading and using software will end up calling Microsoft b*tching and complaining either way: whether the software refuses to install or whether it actually installs, but then does not work properly. In either case, Microsoft will tell them off in the following fashion: according to documentation that we put out, we have specifically stated that your OS is not supported, so p*ss off.
I personally think that Microsoft chose the lesser of two evils so that they won't be getting any heat from those who have an urge to install it on Win2000 box and end up hosing their OS. That way, to those who call and complain about the fact that the software won't install, Microsoft will just answer: "See, we are the nice guys here. Since we wrote this software in a way that it will only install on the OS's that are officially supported, we are looking out for your best interest by preventing you from installing it and bringing your OS down. Now, can we interest you in a copy of WinXP?" (trying to make some money while they are at it won't hurt).
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