US Telco Support > CenturyLink > Embarq enabled Fast Path for me! w00t? :)

reply to brianbhsd

Re: Embarq enabled Fast Path for me! w00t? :)

Well they toyed around with me some... The first tech I called said he couldn't turn off interleave but that he could reduce the delay. He told me to give it a few minutes and then check to see if it got better. It didn't. I called back and got another tech. I got a run around and he finally said that my line doesn't even use interleave and that it can't be turned off.

Overall my pings are better than they were a few months ago. At least the line is usable but I have seen no improvement at all to my first hop. It's not as good as I had with Comcast but it is better than nothing.

I think Gray has far better service than I have out here in Limestone... I'm about 5 miles from my central office.
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"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Embarq will activate past path if you call in, ask for level 2 support, then say you have VOIP and the lag issues are causing voice drop problems. They have been told not to do it for any other reason(s).

doesn't embarq have 2 types of dslam's which i believe are ad-trans and AFCs

Please correct me if i am wrong
the ad-trans don't support mixed mode when they are placed in mixed mode they cause the card to drop the connections every so often?

the AFCs have no problem with mixed mode but most people on them have fast path as default

at least that's what they told me when i called and i happened to be on the ad-tran dslam which doesn't support fast path

Please correct me if I am wrong

right if they put you on fast path the you and the other users on your card will drop like once an hour or something.

it has something to do with the cards firm ware if you read here. what I gather from it. fast path should work after adsl 2+ is deployed

»DHCP, ADSL2+, Fast Path, and 660 Information

reply to Someguy

thank you for correcting me

though am i correct on the Ad-Trans not supporting fastpath at this time, or has that changed?

I am not sure about the support for fast path in Ad-Trans, though I know they can be set for it. All of them I have worked with though have been set for interleave.

oh ok they told me the card would drop the connections

reply to Suiseiseki
Called Embarq yesterday and complained about lag/voice drop issues on my service using VOIP. Customer rep was very nice, however, I was told that since the equipment at my DSLAM was Ad-Tran there was nothing they could do to help. Current service is setup on interleave and could not be changed. Typical pings to first hop are running typically in the 60-80ms range. Looks like there is not much that can be done to improve my situation.

JCMSr
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| Embarq HSI 5.0/640| Systemax 3.4 GHz | 2.0 GB DDR400 | WinXP Pro SP2 | 2 Wire 1701HG Gateway and Linksys WRT54G |

adtrans can be set to fast. im on 1 and ive had it on.

reply to JCMSr
I may be wrong, but I can't imagine a DSLAM not being able to handle fastpath. It must be a shitty DSLAM.

reply to hypnotic
thats what they told me

reply to Someguy

so that being the case has this problem been fixed or left untouched

All I could get out of the Embarq guy was that they had "no way of changing me over". Only after I pushed a little further into the type of equipment did he mention adtran. Not sure he really understood everthing since he seemed to be relaying info from the engineer he was working with on the other end.

As to the quality of the equipment lets just say that it took them over 2 months of working on my connection to get it anywhere close to the 5.0 package. Download speeds for the first 2 months were around 2400 at best. After installing either 2 or 3 (sorry I can't remember the exact number) additional T1 lines and correcting a few other problems my service has been rock solid. Given that I live in a very rural area I am just happy to have DSL service period. Three years of dealing with a satellite connection was enought for me.

JCMSr
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| Embarq HSI 5.0/640| Systemax 3.4 GHz | 2.0 GB DDR400 | WinXP Pro SP2 | 2 Wire 1701HG Gateway and Linksys WRT54G |

reply to Someguy