hayabusa3303
Over 200 mph
Premium
join:2005-06-29
clubs:
 ·QuantumVoice
 ·AT&T Southeast
 ·RoadRunner Cable
| People
Dont people understand things can't be up 100 percent of the time.
People should look at there internet and cell phones different when it goes down.
Big deal, net and cell phones are out doesnt mean the world is coming to a end. 
IMO.. SH** HAPPENS PEOPLE GET OVER IT |
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Maxeh
Woot?
Premium
join:2002-12-23
Chicago, IL
clubs:
·DSL EXTREME
1 edit | you can't take that outlook when looking at it from say an enterprise perspective, every second of uptime counts (believe me i know, i work in a datacenter)
in this case it may have been cell service and internet, but let's just say a portion of those folks use VoIP with no copper coming in and they had a emergency, both cell and net were down, how were they to call 911? uptime counts. |
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Frink
Professor
join:2000-07-13
Scotch Plains, NJ
| reply to hayabusa3303
said by hayabusa3303  :Dont people understand things can't be up 100 percent of the time. People should look at there internet and cell phones different when it goes down. Big deal, net and cell phones are out doesnt mean the world is coming to a end. IMO.. SH** HAPPENS PEOPLE GET OVER IT Redundancy is simple. Shit happens a great deal more to poorly (cheaply) planned networks. |
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alchav
join:2002-05-17
Palm Desert, CA
·Pacific Bell - SBC
|  said by Frink :said by hayabusa3303 :Don't people understand things can't be up 100 percent of the time. People should look at their internet and cell phones different when it goes down. Big deal, net and cell phones are out doesn't mean the world is coming to a end. IMO.. SH** HAPPENS PEOPLE GET OVER IT Redundancy is simple. Shit happens a great deal more to poorly (cheaply) planned networks. Redundancy is not simple or cheap, and sometimes you only have one path to a location. People want Cheap, Fast, Quality Service, and cry out loud went they don't get it. This also happened when Copper was used, but like someone said, more people are affected now. A better solution would be better tracking of underground utilities, and a faster more efficient way of repairing them. |
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Fatal Vector
join:2005-11-26 |
People just expect that when they are paying premium prices for service, that service should be working and they dont want to hear excuses. |
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dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
| said by Fatal Vector :People just expect that when they are paying premium prices for service, that service should be working and they dont want to hear excuses. Sorry duder, there is no Santa Claus, babies do not come from the stork, and there is no such thing as a failure-proof telecommunications system. If you can't handle that, you can cut your chances and buy a second circuit to cut your chances of downtime because Backhoe Bob didn't call for a cable locate before digging.
The $45/month "premium prices" or so you pay for DSL, cable, mobile phone or whatever does not entitle you to 100% uptime anymore than someone paying $400/month for a T1 or thousands a month for a DS3.
People here who have absolutely no clue how telco networks operate (which describes most of you) throw around words like "redundancy" as if every single strand of fiber, copper pair and piece of equipment that isn't redundant or failure-proof is a result of Big Evil Corporate Greed. Sorry kiddies, but installing an entirely new fiber conduit to avoid 6 hours of downtime every 5 years or so the fiber is cut just ain't going to happen, so expect that once in a great while you won't be able to play WoW or use your cell phone for half a day.
Fiber cuts happen, and rarely are they the fault of the telco. It takes time to locate the cut, get digging equipment to expose the fiber and repair many tiny fiber strands, which is much more difficult and time consuming than splicing copper pairs. Add on the occasional need to get city permits to block traffic and dig up a street, pump out water and provide ventilation and 6 hours is at the low end of what it takes to fix a fiber cut no matter how much money and manpower you throw at it, and 12-18 hours isn't at all unreasonable for a major cut. |
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TechnoNolan
join:2004-11-21
Mount Sterling, KY
| reply to hayabusa3303
Why accept mediocrity? Mobile phones and/or internet phone/email are quickly becoming many people's sole source of outside communication. I don't think that it's too much to ask that companies build in network redundancy. In fact, I expect it.
It sounds like you've never been out of cash, away from friends & family, and unable to complete an ATM/debit card transaction. I have. It's not a fun experience.
That said, I do agree with you. Five hours to repair a line in a remote area doesn't seem all that bad unless the provider has promised and you've paid for a higher level of service. |
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spamd
Premium
join:2001-04-22
Rockford, IL
·Insight Communicat..
| reply to Maxeh
said by Maxeh :you can't take that outlook when looking at it from say an enterprise perspective, every second of uptime counts (believe me i know, i work in a datacenter) in this case it may have been cell service and internet, but let's just say a portion of those folks use VoIP with no copper coming in and they had a emergency, both cell and net were down, how were they to call 911? uptime counts. They don't.
I just wish us Americans would stop trying to fix things that are not broke. The fact of the matter is SHIT HAPPENS. We as a society try to fix, mend, make it better, ect. When in reality we should stop trying and realize that the system is fine the way it is. Having this attitude of 110% uptime at all costs, and be dammed if it goes down, are not realistic people, you live in a FANTASY world which will never come true.
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When everything is coming your way, you are in the wrong lane. |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
 ·DIRECTV
·magicjack.com
·AT&T Midwest
2 edits | reply to dynodb
Well you better be prepared for the flame on crowd. For some reason people or "experts" here think they deserve the following:
• 100/100 to the house
• Less than 1ms ping to any connection in the world
• Service credits better than a ds3 being taken down
• Less than free.
• tech support that answers in less than 1 second after you call.
• 1000000000000000000000% guaranteed uptime.
Now my question is for everyone of those "experts" pick which one you want and elminate the rest.
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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digitalfreak
join:2005-12-09
49533
2 edits | I pick 100/100 to the house. Course that'll never happen with FTTN...  |
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dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
| said by digitalfreak :I pick 100/100 to the house. Course that'll never happen with FTTN... You can get 100/100 to your house now. It just won't be cheap.  |
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