verolom
join:2002-03-23
Eagleville, PA
 ·Comcast
| Not the AT&T of yore
I recognize the scale and complexity of AT&T's network, but what happened to 99.999% availability, disaster recovery, SONET rings, n to n redundancy, FASTAR, etc, etc.
Oh wait, I know. All the people that used to make all this work are now gone. GONE! It doesn't matter how automated the network is, it needs people to run it. |
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
1 edit | Well considering this is 200 (since 100 are already back up) of how many million? 99.999% doesn't seem too far off.
Meanwhile no network, whether electricity, water, or information technology can defend itself from construction workers tearing up infrastructure or other accident.
Again, this is only 200 customers, not 200,000. A car crashing into a cable box on the street or into a telephone pole would bring down more customers.
This isn't news other than touting the reliablility of service such that such a small outage makes news. |
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manfmmd
Premium
join:2003-01-14
Earth
clubs:
1 edit | reply to verolom
Please provide a source where residential customers with no SLA are guaranteed "five 9's" reliability. 
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huh? | AIM | Speaker Pelosi?!?...OH THE HUMANITY! |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs: | Maybe it wasn't a written-in-stone guarantee? Five 9's reliability is expected unless you are in a developing nation. |
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manfmmd
Premium
join:2003-01-14
Earth
clubs: | People "expect" too much. |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs: | People expect reliability, because that's what we're used to.
What happened? When did we lose "developed nation" status? |
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smcallah
join:2004-08-05
Home
| said by JTRockville  :What happened? When did we lose "developed nation" status? When did we get arbitrary reasons for five "9s" availability? |
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manfmmd
Premium
join:2003-01-14
Earth
clubs:
| reply to JTRockville
We haven't, but I find it unreasonable to expect that there will NEVER be an outage and am slightly offended with people that take the "sky is falling" mentality when there is an outage. What did people ever do before 911, cell phones, cable TV, and other such "services" before they existed? The answer is, they managed to survive.
Maybe people need to get up once in a while and take a walk and stop worrying so damn much about everything.
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huh? | AIM | Speaker Pelosi?!?...OH THE HUMANITY! |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
 ·LINGO
 ·Sprint Mobile Broa..
 ·surpasshosting
 ·Verizon FIOS
1 edit | Most of us weren't alive when there was no phone service.
And those that did manage to survive back then, did so for a much reduced life span.
Perhaps you should take the walk. Me? I'll take reliable services and developed nation status. No more excuses. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | reply to verolom
This is not a fiber cut...
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Toolmaster of La Grange. |
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
| reply to JTRockville
said by JTRockville :Maybe it wasn't a written-in-stone guarantee? Five 9's reliability is expected unless you are in a developing nation. Even with that arbitrary expectation, you think there is currently more than 1 in 100,000 in the US with POTS down at any particular moment? I don't. I would be interested to see what nation has more reliable and inexpensive telecommunication services than we do. |
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dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
| reply to verolom
said by verolom :I recognize the scale and complexity of AT&T's network, but what happened to 99.999% availability, disaster recovery, SONET rings, n to n redundancy, FASTAR, etc, etc. Oh wait, I know. All the people that used to make all this work are now gone. GONE! It doesn't matter how automated the network is, it needs people to run it. Yeah, I guess they fired the armed guards stationed every 1/4 mile along buried cable routes to make sure some idiot Backhoe Bob doesn't cut the lines because he didn't call for a cable locate before digging.
No written SLA I'm aware of can stop a cable-seeking backhoe. AT&T went so far as to provide people with cell phones because of a cut, the fix for which required digging up a street and splicing in trenches in the rain. No reasonable person (and I know that doesn't cover half of BBR readership, including the editors) could expect them to do more than that.
But yeah, they're yet another Big Evil Greedy Corporation for not providing each and every home access to a SONET ring for their $30/month POTS service. |
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dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
| reply to JTRockville
said by JTRockville :People expect reliability, because that's what we're used to. What happened? When did we lose "developed nation" status? Yeah, I bet they never have cable cuts in Nigeria. By your reasoning AT&T should take down service once a week so people like you won't develop an entitlement mentality that leads them to expect that their service should not go down EVER for any reason at all, including cable cuts. |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs: |  A better solution would be to hire verolom as a consultant. |
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verolom
join:2002-03-23
Eagleville, PA | Ha-ha-ha!
Actually, they did a few years back, but then let me go. |
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