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in NM

@qwest.net

qwest failed

I live in farmington and this happens every year with qwest. we don't have a redundant system only the one oc48 line coming from albuquerque. it has now happened twice that the line has been shot up...that is right people have shot the line. once was due to a construction company digging it up in bernillo over two hours away.

it happened a couple years ago on black friday around 10am... no credit card service,800 numbers, cell phone service etc. even 911 gets affected. qwest has truly failed the four corners. there was talks of a second and third line being put in years ago. one from Phoenix and one from grand junction colorado. never happened.

six hours is still six hours. no company can use credit card machines...target, walmart, restaurants etc. can not call 800 numbers. can not do business over the net. it affects our ways of life. just totally failed by qwest.

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