Miguel3239
Premium
join:2004-03-21
Manchester, NH
| reply to apollo80
Re: Why I left Sprint
I had Sprint due to my job providing the cell phone. The call quality and coverage was horrible. Sometimes I wouldn't receive my voice mails until the next day. I was always roaming in my house and I didn't live in a rural area. I was glad to go with VZW when I changed jobs.
Two years later I moved and decided to try Nextel since the majority of my friends in that area had Nextel. As soon as Sprint took over, the call quality started to go down the tubes. I was being reminded of my Sprint days.
When the contract was up on the Nextel plan, I immediately switched to VZW. At least here in the Northeast, I have found VZW to be the best overall as far as quality and coverage. Obviously they are not as inexpensive as some other providers but you sure do get what you pay for.
It is no wonder that the Nextel customers are bailing now that they are with Sprint.
Later,
Michael |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
1 edit | That's funny since Sprint had nothing to do with Nextels calling issues. If anything, they walked in just in time. Thats like saying as soon as DCX was formed, all Chrysler's would magically be like Mercedes  . IDEN/CDMA.. 2 different systems that have nothing to do with the other. The phones are not even the same. The only thing they have in common is the longdistance network they are riding. PERCEPTION, so lets blame the other. Maybe it was Verizons fault...  |
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N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
 ·Verizon FIOS
 ·Verizon Online DSL
| Well, I had a LOT fewer problems with Nextel before they merged. I mean, Nextel didn't have Uber coverage or anything, but the service was better before they merged with Sprint.
I don't know the how and why, but back when I had Nextel, they went in the shitter just about the time they merged...
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Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy |
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matrix3D
join:2006-09-27
Deep River, CT
2 edits | Some people just refuse to acknowledge the possibility that a company might actually SCREW UP an acquisition. Typically, these are the same types of people who have their wives (or husbands) handle paying the bills and dealing with any problems that might arise from it.
And on that note, has anybody ever actually noticed how much companies CONSTANTLY make mistakes? I'm convinced that a majority of the corporations in this country make intentional "mistakes" in an attempt to overbill their customers. This especially happens with insurance companies, HMO's, and telephone and cable companies. I'd be willing to wager if lawmakers were to pass a law making companies liable for their mistakes, they would magically disappear. |
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Miguel3239
Premium
join:2004-03-21
Manchester, NH
| reply to tc1uscg
Yes, I know that they are different technologies but my point was that my Nextel service was fine until a month or two after the merger. The fact is that the service started to remind me of Sprint and so I decided to bail before it became worse. Perhaps the Sprint support staff don't quite maintain the systems like they should be? Who knows what goes on behind the scenes. One other point is that I never had to deal with customer service until I went to cancel and I concur with all the comments about CS. They gave me such an attitude while trying to get my phone number unlocked from being ported to my new service.
All I know is what personal experience has shown me about Sprint: Stay away from it as long as I am living here in the northeast!
Later |
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N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
·Verizon FIOS
·Verizon Online DSL
| reply to matrix3D
said by matrix3D  :This especially happens with insurance companies, HMO's, and telephone and cable companies. I'd be willing to wager if lawmakers were to pass a law making companies liable for their mistakes, they would magically disappear. Three biggest thieves in the country.
Banks
Insurance companies
The government
(in no particular order).
Phone and cable companies are a distant 3rd and 4th, in no particular order....
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Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy |
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kamm
join:2001-02-14
Brooklyn, NY
 ·T-Mobile US
| said by N3OGH :said by matrix3D :This especially happens with insurance companies, HMO's, and telephone and cable companies. I'd be willing to wager if lawmakers were to pass a law making companies liable for their mistakes, they would magically disappear. Three biggest thieves in the country. Banks Insurance companies The government (in no particular order). Phone and cable companies are a distant 3rd and 4th, in no particular order.... Well said!
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ByteCrawler
@rr.com
| reply to tc1uscg
Sorry Tc1uscg, you're completely wrong. Sprint has everything to do with the degradation of the Nextel network. My friend is a contractor for Nextel who is one of the ones responsible for switching out all current Nextel amps and antenna's for a "hybrid" system that is a part of Sprint. That switch over is what is giving us Nextel customers a headache. |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
2 edits | said by ByteCrawler :
Sorry Tc1uscg, you're completely wrong. Sprint has everything to do with the degradation of the Nextel network. My friend is a contractor for Nextel who is one of the ones responsible for switching out all current Nextel amps and antenna's for a "hybrid" system that is a part of Sprint. That switch over is what is giving us Nextel customers a headache.
Not trying to discredit your friend but the "hybrid" "problem" didn't start months before the merger so you and he might want to go back rethink when these problems started. And the hybrid "addon" ,notice I said "addon", didn't happen overnight, in all markets so maybe he can explain that since this didn't start happening till late summer, why was dropped calls a issue during and before the merger. My point was, Sprint didn't flip on a magic switch one night in August of 2005 and create Nextels problems. Just the thought of that is sort of thin. All that the hybrid build-out has done is added more antennas to current towers. Did it ever don on you or your friend that maybe cell techs are not doing the proper quality checks before they release a tower for traffic? Are are they doing the proper call through test plans? Could it be that the build out is happening so fast, there isn't enough techs to do these checks? The 1900mhz antennas and T1 adds have nothing to do with it if the tower is turned up right. Ask your friend what type of checks are done before the antennas are turned up for traffic and if they are being done and not pencil whipped. |
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gschramm
join:2007-01-14
Plano, TX | reply to N3OGH
and did you know that most banks are owned by insurance companies?  |
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