 hamman_4Premium
join:2003-04-10
Freeland, WA
2 edits | Cable TV is a joke The old bait and switch appears to be a common trademark of Charter Communications here in Northern California. While on Satellite, I got a call from Charter basically giving me all the channels I had on Satellite for $30/month less than I was paying now. It sounded to good to be true but when they put it in writing it was hard to pass by.
However, I should have known better as exactly 12 months after my first day with them I saw a significant rise in my bill and many channels were no longer viewable. When I called they referred me to a tariff like page that said the deal I got was good for only one year then their regular rates and the channel feed to my home could change at their discretion. Not only did my TV go up but my internet as well. My monthly bill for both was now reaching $160 when prior I was paying just under $100.
When I demanded to speak to management he basically told me that is the way it is. I sent a letter to the local paper (Dear Editor page) and showed him what they were doing. The letter appeared in the paper. Needless to say, there was a little bit of an uproar in the area so much so that it was brought up at a city council meeting. Franchise terms and length of their rights within the City we discussed. I got a call back from Charter offering me the same deal back, but when I inquired how long it would last they said a year. I think you can imagine what my answer was.
I no longer have charter internet and the satellite people have been scheduled to come out next week after I get back in town. Goodbye charter, I am one customer that won't fall for a bait and switch once I get to the bottom line. I hope you loose your franchise rights or at least competition is allowed into the area.
Cheers
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"Gordie Taught Them All Howe" |
