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Links: ·FAQ on Wave Broadband
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gtojim

join:2002-03-18
Concord, CA

reply to JohnD

Re: System capacity problems in Port Angeles/Sequim area

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I live in Concord CA and have complained to Wave many times during the past year regarding evening capacity problems in this area. Here is a speed test taken last week from the Astound Site. I've been told many times they can not control what happens out on the Internet so they want speed tests done on their servers. It's normal for the download speed to drop to 2mb or less during the evening hours.

Does anyone feel I'm being to sensitive about this? Before Wave took over the speed never varied, it was always the same no matter what time of day or night. . I have the 8mb down, 768 upload plan.

I look forward to your feelings about this.


chpalmer

join:2002-11-18
Belfair, WA
Reviews:
·VOIPo

quote:
Your upstream is too low, and your downstream is too high. Pick up a two-way or better yet a DC-6 from your friendly local Wave technician (or office) and you will probably solve your problem.

Generally speaking:
Acceptable upstream (Upstream Value - Power dBmV) is from around 45 to around 55.
Acceptable downstream (Power Level dBmV) is -10 to +10.
dont worry about the upstream, its fine. High upstream and low downstream make me believe that your close to an amp or node.

upstream is how much power your modem is transmitting and will be adjusted by the headend to be at the correct level in the node receiver. Low numbers there aren't bad. High downstream numbers can over saturate the modems receiver and would show up as packet loss.

If theres no packet loss between you and the headend then its not the signal strengths. My belief is that the neighborhood nodes can simply be overloaded. I'm seeing the same latency here in the Gorst area and can get different numbers just by getting through a different gateway... Remember that discussion earlier? Makes me wonder if they havent got their load balancing skills honed yet.

Heres a good article for those interested. »www.usr.com/support/6000/6000-ug/two.html

»www.usr.com/support/doc-popup-te···gVer.htm

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