Michieru2
zzz zzz zzz
Premium
join:2005-01-28
Miami, FL
| reply to yahtzee
Re: India
From my understanding and from someone I knew whose dad worked at Nextel said all the higher ups where jumping ship and that his dad was pissed for some reason yet he did not go into details.
Nextel had great tech support, call them any time of the day by simply calling in as a data problem and they where there, no outsourcing and they also offered for 99 dollars unlimited calling which Sprint would never provide.
Personally there billing system was also better and there are rumors that once the whole merger is complete and by that I mean the financial systems are in one, and all the internals that the billing system will be switched from Sprint's to Nextel.
Personally I agree with that decision because the manager allowed for so much more customization, information and was more easy to navigate compared to this blob, half cut thing Sprint calls "Account Management".
But there are many things we as customers don't know and I think it's best to not speculate too much on what they do next.
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The only limits we have are the one's we set ourselves. |
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yahtzee
Premium
join:2000-12-03
Richmond, VA | Sprint was so consumer focused it wasn't funny. They are merging the billing system into one by end of year and it's the former Nextel one.
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If ever offered a breath mint - take it. |
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Sr Tech
Premium
join:2003-01-19
New Fairfield, CT | I worked for Nextel for close to 10 years, I can tell you that VP's and Directors from the Nextel side had positions in the new structure jumped ship as they seen what was coming. Some jumped by choice some did not. |
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yahtzee
Premium
join:2000-12-03
Richmond, VA | Agreed....however, there are still some good folks there....
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If ever offered a breath mint - take it. |
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