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Forums » US Cable Support » OptimumOnline » [iO] one channel not working
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Linksy/firewall problem »
« Cat 5 or Coaxial  
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justin03

join:2002-09-06
Massapequa, NY
reply to obeythelaw
Re: [iO] one channel not working

do you know how to get into the diagnostic screen on the box?


obeythelaw
Premium
join:2003-04-16
Bayonne, NJ
yeah. its a 4200HD. i hit guide and info together?

justin03

join:2002-09-06
Massapequa, NY

yea you hit them after you power off the box . well i beleive its page 5 or 4 it will have 2 frequencys on the top of the screen.. when you put on your RAI channel in backround it should be 93mghz on right side of screen or around that and it will say locked or unlocked .. you need this to be locked for you to see a picture. usually if there are to many splitters or just loose connections to splitter(not screwed on tight enough) will cause this to be unlocked where u will get black screen.. if after you try tighening everything down inside and outside and it still doesnt work you will probly have cablevision come and replace that wire or reconfig splitters or maybe replace outside drop or groundblock . most likely though if other boxes are working then its probly just loose fitting or the wire to that box , maybe even that leg of splitter .


obeythelaw
Premium
join:2003-04-16
Bayonne, NJ
when i hit the guide and info buttons after powering off, i only get the options to set the high def tv viewing options. am i missing something. you say page 5 or 4?
Forums » US Cable Support » OptimumOnlineLinksy/firewall problem »
« Cat 5 or Coaxial  


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