US Cable Support > OptimumOnline > [OOL] [Guide] Using OpenDNS.com with or without Treewalk.

reply to StreetSpirit

Re: [OOL] [Guide] Using OpenDNS.com with or without Treewalk.

I've been using OpenDNS for a few months now and while it's been working well, it's not perfect.

A while ago there was a site I couldn't get on OpenDNS, but could using OOL's DNS servers. Eventually they did get it working.

Just last week, I couldn't get to statefarm.com last week on OpenDNS, but could using OOL.

I was very impressed with OpenDNS's support. They answered my email in a couple of hours and we wound up having about 3 emails going back and forth. Finally someone gave me their IM address and suggested we work on the problem in real time.

Turns out I had IPV6 enabled and that was causing a request for an AAA record instead of the A record and I guess statefarm wasn't handling it properly. Not sure why it would work on OOL though. I removed the IPv6 protocol and it's working again. I assume they probably were going to do something on their end as well to fix the problem for people who still have IPv6 enabled.