OS and Software > Microsoft Help > Vista driver support - HP

Vista driver support - HP

It looks like I am screwed with my printer too

Introduction
At this time there is not a downloadable full-feature Windows Vista driver solution available for your product.
The short-term driver solution is included in your Windows Vista Operating system and is already on your computer. There is no need to download anything at this time. This driver makes it possible to use the basic functions for the printer and can be used until the full-feature driver is available. Please follow the steps below to install the alternate driver that is compatible with your product.
HP is currently working to make the HP downloadable driver solution available as soon as possible.
NOTE: HP wants to make sure that you have the most up-to-date information on the drivers and software for your HP products. To register for HP Subscriber’s Choice and be notified when Windows Vista drivers become available, click Get e-mail notifications – drivers updates on the left navigation bar of this page.

Installing an alternate driver
Step one: Determine the appropriate alternate driver
Determine the alternate driver that is compatible with your printer.
Product Alternate driver
Deskjet 3320, 3420, and 3520 Deskjet 3500
Photosmart 7660, 7760, and 7960 Deskjet 5600
Deskjet 5150 and 5850 Deskjet 5600
Deskjet 1280 Deskjet 1220c
Photosmart 130 and 230 Photosmart 330
Photosmart 145 and 245 Photosmart 330
Photosmart 7350 and 7550 Deskjet 5550
Deskjet 6122 and 6127 Deskjet 990c
Deskjet 3820 Deskjet 970cse
Deskjet 656 Deskjet 660c

Step two: Install the driver
Verify that the Universal Serial Bus (USB) cable is not connected to the printer.
Click the Start () icon, click Control Panel, click Hardware & Sounds, and then click Printers.
Click Add a printer.
Click Add a local printer.
Select the Use an existing port check box.
In the Use an existing port drop-down list, select LPT1: (Printer Port) and then click Next.
Under Manufacturer on the Install the printer driver dialog box, select HP.
Under Printers, select the appropriate alternate driver for the printer and then click Next.
In the Printer name text box, type the printer name and then click Next. The printer driver starts to install.
NOTE: The name of the alternate driver displays as the default name. Change this name to the name of your printer, if desired.

After the screen stating that the printer was successfully added displays, connect the USB cable to the printer and to the computer.
On the Found New Hardware screen, click Cancel.
NOTE: If multiple pop-up windows display, click Cancel on each window.

Step three: Configure the printer
In the printer folder, right-click on the name of the printer and then click Properties.
Click the Ports tab.
Change the port from LPT1 to USB or DOT4, as indicated in the table below.
Product USB port DOT 4 port
Deskjet 3320, 3420, and 3520 Yes No
Photosmart 7660, 7760, and 7960 Yes No
Deskjet 5150 and 5850 Yes No
Deskjet 1280 Yes No
Photosmart 130 and 230 No Yes
Photosmart 145 and 245 Yes No
Photosmart 7350 and 7550 No Yes
Deskjet 6122 and 6127 Yes No
Deskjet 3820 Yes No
Deskjet 656 Yes No

Click Apply.
Step four: Print a test page
Click the General tab.
Click Print Test Page.

Ya gotta admire HP's balls.

I have a 7960 Photosmart printer attached to this computer that will have Vista drivers. This printer is over 2 years old. I also have an Office Jet R40 that will run under Vista. Its over 5 years old. But my 4670 Scanjet will not work in Vista and its just 2 years old.

Most likely I'll run a Virtual PC under Vista and use the scanner from there. Or move it to my other Desktop running XP.
--
When angry count four; when very angry, swear.

Microsoft MVP Windows-Security 2005, 2006

Gladiator Security Forum

reply to dellsweig
I'm not surprised that some devices won't be supported, and its much worse with proprietary hardware, they don't feel they should if they don't make anymore money on discontinued items.

However you still seem to be jumping the gun again, period. Your devices that will be supported might not have their drivers made available until later on, possibly just a few days.

I installed the drivers for my printer in XP compatibility mode which was hit/miss performance, and the manufacturer has confirmed support for my printer in Vista, however you can't download the drivers from their website at this time.
--
My hourly rates:
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$35 per hour if you want to watch.
$45 per hour if you want to help.
$75 per hour if you tried to fix it, and failed.
$125 per hour if you called tech support, and didn't fix the issue while making things worse

reply to dellsweig
I have an HP Officejet All In One 5610. Looks like it will work with Vista as is, and they are planning a specific driver for Vista:

Introduction
At this time there is not a downloadable full-feature Windows Vista driver solution available for your product.
The short-term driver solution is included in your Windows Vista Operating system and is already on your computer. There is no need to download anything at this time. This driver makes it possible to use the basic functions for the printer and can be used until the full-feature driver is available. Follow the steps below to quickly and easily get your product working with Windows Vista.
HP is currently working to make the HP full-feature driver solution available as soon as possible.

Won't your printer work?
--
~~Well, I think you're crazy, I think you're crazy, I think you're crazy, just like me...~~

reply to dellsweig

reply to La Luna
The default driver works but has problems with postscript and some pdf stuff - mostly multi-layered docs. Text is fine.

Thats for my 5150 printer.. The scanner I am SOL

reply to dellsweig
MANY printers from HP are automatically recognized by the OS. I can tell you that my OfficeJet 6110xi works perfectly, both printing and scanning (using Photoshop CS2 to scan, but you can use any scan software).

I am using 64bit Windows Vista Ultimate.
--
"Any society that would give up a little liberty to gain a little security will deserve neither and lose both" -
Benjamin Franklin, Founding Father.

reply to dellsweig

reply to dellsweig
Vista RC2 saw my USB HP Laserjet 1012 just fine. I "upgraded" to Vista Home Premium (VHP) and now no more HP 1012. Strange that RC2 had no problem but the commercial release does.

For what it's worth, VHP can print fine to a printer on my LAN set up as local with a standard TCP/IP printer port.

reply to dellsweig
I used drivers included with Vista close to the HP printer model I have (HP960c drivers for a Photosmart 7660). Actually, I like the Vista drivers better since they don't bog the system down. I haven't checked yet to see if the 7660 is supported.

Historically, HP hasn't been one to support new operating systems.

reply to dellsweig
I dumped HP for Brother and I'm much happier! HP has some of the worst and most intrusive software/drivers I've ever encountered.
--
I went to a restaurant that serves "breakfast at any time." So I ordered French Toast during the Renaissance. - Steven Wright

reply to dellsweig
Ahhh f*c.... I was concerned about my printer (HP LJ 1018) which they claim will be Vista supported but no driver has shown up yet, and didn't even think about my scanner - the 3970...

I am furious about that... Sure, if it is 10 year old hardware, or there is some technical reason it can't be supported... but come ON, there's absolutely nothing wrong with the friggin scanner, yet they arbitrarily decide not to "bother"...

I've maybe scanned 15 documents with it. I bought a good one because I wanted it to last for years... I certainly haven't gotten my money's worth out of it yet, but they want me to buy a new one already?

Geezz...

are there ANY companies that don't hose their customers by not providing drivers for anything but the absolute newest models?

Even a ten year old printer can make good looking pictures and documents at a pretty quick rate if you're not a printer-hobbyist... no reason to dump old hardware just because new operating systems can't talk to it, IMO.

reply to dellsweig

reply to dellsweig
Well gee, another thing that won't work with Vista. They really, really want us to buy complete new computers to go with the complete new O/S don't they? At least with XP most of my older hardware (and by older, I mean less than ONE YEAR old) worked.

My audio won't work, my video card isn't "compliant with their new security DRM crapola", definitely my monitor isn't "compliant",despite being only 9 months old, etc.

I've seen similar complaints elsewhere,wherein perfectly good hardware won't work with the new DRM-ridden O/S and the various companies see a great opportunity to force people to re-purchase hardware to replace just about their whole system.

I swear, I smell a conspiracy here. No proof of course. I'm just not enamored with replacing all of my hardware every time MS gets a bug up it's corporate butt and releases a new "feature-rich" new O/S.

reply to dellsweig
I don't know if I was just lucky... but I managed to get my HP printer to work with older drivers... same with my Epson Photo Printer. What ticks me off is I have two software programs, pcAnywhere 11.5 and PhotoDex, which will not even load... both of which... I use quite often.
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My pbase Gallery

reply to dellsweig
I just found out the same thing about my 2 year old HP all in one....I was planning on upgrading that POS anyhow. All HP has done is convice me that Cannon makes a better product!
HP enjoy having one less customer buying your over priced ink!
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Hey...look another dead horse...let's beat it to death.

reply to lotusracer

Well - my HP 3970 Scanner goes on Ebay today - I will look for another scanner to replace it - that supports Vista!!