Horrible Service with Teksavvy in Canadian Broadband http://www.dslreports.com/forum/r17740245 en Sat, 28 Nov 2009 11:38:01 EDT Sat, 28 Nov 2009 11:38:01 EDT Re: Horrible Service with Teksavvy http://www.dslreports.com/forum/remark,17741020 R0CKY : Can you PM me your details to make sure I'm sending Scott in the right direction? He's now tried calling what I think is your place about 4 or 5 times without success.

Rocky
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Rocky/TSIGUY - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,17741020 Tue, 30 Jan 2007 22:00:56 EDT Re: Horrible Service with Teksavvy http://www.dslreports.com/forum/remark,17740392 john_02 : edit... mod... please delete my comment.]]> http://www.dslreports.com/forum/remark,17740392 Tue, 30 Jan 2007 20:27:23 EDT Re: Horrible Service with Teksavvy http://www.dslreports.com/forum/remark,17740343 R0CKY :
said by R0CKY See Profile :

Hi zencow,

Sorry to hear you're having these problems. Can you PM me your details so that I can look at things for you?

Rocky
Nevermind, I just found you.... Scott from our office should be calling you shortly.

Rocky
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Rocky/TSIGUY - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,17740343 Tue, 30 Jan 2007 20:20:28 EDT Re: Horrible Service with Teksavvy http://www.dslreports.com/forum/remark,17740287 R0CKY : Hi zencow,

Sorry to hear you're having these problems. Can you PM me your details so that I can look at things for you?

Rocky
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Rocky/TSIGUY - TekSavvy Solutions Inc.]]> http://www.dslreports.com/forum/remark,17740287 Tue, 30 Jan 2007 20:11:09 EDT Horrible Service with Teksavvy http://www.dslreports.com/forum/remark,17740245 zencow : For the last 3 months I've been experiencing extremely low download speeds. And I mean REALLY low. My typical download speed test is 250kbps on a nominal 3M service. The upload speed is uneffected at 650kbps. This problem seems to have appeared at about the same time Bell upgraded their lines.

I've been patient so far, but enough is enough. Not only the problem hasn't been fixed, it hasn't been even identified. Everytime I try to contact the Teksavvy support, they just ask me for a telephone number and claim that they open a ticket with Bell. Then absolutely nothing is done. This is repeated weekly. Every time I contact Teksavvy, I have to describe the problem over and over again, as though it just happened. It's been 3 months! Jesus Christ! I'm really getting sick of this crap.]]> http://www.dslreports.com/forum/remark,17740245 Tue, 30 Jan 2007 20:05:53 EDT