tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| reply to phattieg
Re: I wonder if Cingular
From what I've heard, the new insurance replacement company VZ is using is really bad. Verizon and this other company likes to point fingers at each other (trying to blame the other for the problem). Even though verizon did try to fix it when the customer complained that after a failed attempt by vz to fix it, it was sent in for replacement but they refused to touch it saying vz broke it and they didn't have any obligation to fix it, vz should.. so in the end, the customer paid to get out of the contract, went with Cingular. I'm sure if he had talked to the right phone tech at the store, they might have replaced the phone but he was fed up with the run around and moved on. |
