DownTheShore
Maddie Knows Poopie
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join:2003-12-02
Beautiful NJ
clubs:
| reply to smcallah
Re: Absolutely!!!
said by smcallah  :And the speed for your area could change, at any time. Heck, the speed for just YOUR HOUSE, can change, depending on what could be wrong. If they can prove that their speed actually works "up to" what they say, I see no reason that they can't advertise it as such. The one thing that all providers though need to remove from their ads or TOS is "unlimited service." Everyone gets confused on that one. I understand that the speeds are influenced by other events, particularly node overloads etc. But in my case, as far as I've been able to determine, there's nothing wrong at my end, so I'm talking about people who are in similar circumstances.
If, realistically, the customer is never going to get those advertised speeds, advertising it as such is akin to those "speedy weight loss" pills advertised on TV. At least those are required to clearly include a disclaimer that those people who drop a lot of weight are atypical. 
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Life is simply one damned thing after another. |
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smcallah
join:2004-08-05
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| reply to DownTheShore
And the speed for your area could change, at any time. Heck, the speed for just YOUR HOUSE, can change, depending on what could be wrong.
If they can prove that their speed actually works "up to" what they say, I see no reason that they can't advertise it as such.
The one thing that all providers though need to remove from their ads or TOS is "unlimited service."
Everyone gets confused on that one. |
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DownTheShore
Maddie Knows Poopie
Premium
join:2003-12-02
Beautiful NJ
clubs:
| reply to smcallah
But it would be nice if we were at least given a realistic number. My OOL speeds are supposed to be "up to" 15/2 Mbps, but on good days I usually only run 9/1 Mbps; most days my download speed is lower. To me, that 15/2 number is false advertising. I'd've liked to have seen my TOS at least include a realistic average speed for my area.
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Life is simply one damned thing after another. |
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