| reply to sago5
Re: Unlimited Bandwidth Entitlement - Who pays? said by sago5:So let's talk about doing the right thing. Comcast uses a three-strikes-you're-out system of dealing with those who use too much bandwidth. Actually, it's two strikes you're out in Portland, OR. I just got the call 1st week in February saying my Jan. Usage was too high, and if it happed again, I would be banned for 12 months, so only one warning here.
And "Too High" here was 250 GB
I will say the rep who called was very polite, but was completely unable to even approximate how much was too much, he would only say "The limit is a percentage of the total usage for the month so I can't say as it varies each month" -- even when I asked if 50GB would be too much I got that same answer.
They need to come up with some way to at least give us a ballpark figure for what is too much. At the very least, they could post what the "Too Much" limit was for the last month, or the average for the last quarter. And adding a usage meter such as they have for the newsgroups would at least let us monitor our usage. |
