 dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18 | reply to hadirtyJlo
Re: Unlimited Bandwidth Entitlement - Who pays? Ok, you burn through 200GB legally. Cool!
What say you about the ones we get here that chew through 500GB+
Are they doing it legally as well?
Are they justified in complaining when they are asked to cut back and get irate with the Service Rep?
While there is no hard limits, you doing 200GB *shouldn't* garner that "Call".
What do you think is a reasonable limit a provider shoud set/warn it's customers when they are degrading service for others?
When do you think a person should consider a comercial account for their usage needs?
Thanks!
--
Think outside the Fox... Opera |
|
| said by dadkins:Ok, you burn through 200GB legally. Cool! While there is no hard limits, you doing 200GB *shouldn't* garner that "Call". What do you think is a reasonable limit a provider should set/warn it's customers when they are degrading service for others? Every ISP monitors bandwidth. Comcast, like many others, does not publish exact figures. If and when a rep calls to tell you these unpublished limits have been exceeded, do not argue with them. You may want to ask how high your usage has been and for how long. If you think threatening legal action will somehow intimidate them, think again.
Comcast has no legal obligation to offer you service. If you doubt what I'm saying, tell the rep to buzz off and hire a lawyer. |
|
dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18 | EXACTLY!
The ones that come here crying about getting "The Call" for degrading the network... well, deal with it!
Back off! Whatever amount you did use was hurting that local market, hence "The Call".
Bitching? Threats? Telling the CS rep to go get f***ed? DUH!
Not quite the smartest move to make...
ROFL!!!
--
Think outside the Fox... Opera |
|
|
|
| While I agree that yelling and screaming at the CSR isn't the best line to take, the CSR's don't have to be rude or threatening either. The second I get a call from someone at Comcast about my usage, he's being placed on hold long enough for me to get a mic set up so I can record the call and send it in, assuming he's as much of an asshole as the ones that call people who post on here are. If he's not, I'll say so in a post. I don't feel that will happen though, given the track record of the calls I've seen. The CSR's that do "The Call" need to understand that the people their calling are human beings too. You yell at me I'm gonna yell right back, and I guarantee my voice is louder. Seven years working in the engine room of an aircraft carrier and having to make myself be heard above the noise of a couple of 70,000HP steam turbines will make a man of your voice in a hurry.
DJ |
|
dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18 | Doesn't matter to me either way! Do whatever you want!
I will never get that "Call". 
YMMV.
--
Think outside the Fox... Opera |
|
