said by robbin:
You will need to find the TELCO who is the ILEC (incumbent local exchange carrier) as they are the ones who own the wires.
American Broadband owns a bunch of rural ILECs...
(go to »www.americanbb.com/
and click on the "companies" link)
If the OP's friend is in an area served by one of these ILECs, my guess is that she's out of luck.
said to me: "it seems like all you ever buy is Abercrombie and cell phones"