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Forums » US Telco Support » Verizon » Verizon FIOS TV » Where is the Page Button?
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Actiontec Firewall "HIGH" Setting Disables VOD Function??? »
« Is everyone's HD channels mislabling HD content?  
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albyva

join:2002-10-16
Ashburn, VA

Where is the Page Button?



I have the HD DVR box and after clicking the (Guide) button, I want to page up and down the listings. Yet it seems like the only buttons that work are the ones the force you to scroll channel by channel in the guide instead of Paging through the guide.

There is even a button marked (Page) on the remote, but it doesn't do jack squat. Any clues?

dt_dc

join:2006-09-27
Herndon, VA

Sounds like you have the 'new remote' (with the big FiosTV button in the middle):
»www22.verizon.com/nroneretail/nr···t_nc.pdf

Yes, this is a problem with the 'new remote' and the 'old software' ... lack of page +/- (and day +/-).

The problem should be fixed by 'mid-year' when Verizon releases their 'new software'.

Till then ... you could:
- complain to Verizon and try to get them to send you an 'old remote' (note: these don't support 30 sec skip)
- buy any of the (several) universal remotes available that support the Motorola STBs and have dedicated page +/- (and day +/-) buttons / functions
- grin and bear it and wait for 'mid-year'


GeekNJ
Premium
join:2000-09-23
Waldwick, NJ
reply to albyva
Yeah, it is a really big 'Oops we didn't think anyone would notice' move.

My neighbor across the street mentions it every time I speak with her.

dt_dc

join:2006-09-27
Herndon, VA


1 edit
I think it's more of a 'Ooops, we wanted the new software and new remote to be released more simultaniously but ... stuff happens' move. Software gets a little delayed ... you run out of old remotes a little early ... bigger overlap than intended ...

Ooops.


GeekNJ
Premium
join:2000-09-23
Waldwick, NJ

So will the new UI break the old remote or will the new UI accept the old and new codes? And they can't tweak the current UI to accept the new code in addition to the old?

The above Oops wouldn't fly for apps and platforms I have responsibility for.
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albyva

join:2002-10-16
Ashburn, VA


That blows... Lack luster software coding and I gotta scan through the channels one at a time.. Evil... Just another nail in the coffin making me want that Tivo Series 3 more and more.

DallasHD

join:2006-12-09
Carrollton, TX

reply to GeekNJ
said by GeekNJ See Profile :

The above Oops wouldn't fly for apps and platforms I have responsibility for.
Me and you both. It must be good to be the oblivious 800 pound gorilla! I bet the folks making decisions in the FiOS TV unit have only seen presentations of the product or maybe played with it in a controlled environment once or twice (if that).

Jon Purkey

join:2006-09-29
Washington, DC

reply to albyva
said by albyva See Profile :

That blows... Lack luster software coding and I gotta scan through the channels one at a time.. Evil... Just another nail in the coffin making me want that Tivo Series 3 more and more.
You should still be able to jump around the guide by entering the channel #s. I have the old remote and that's how I do it. It's quicker and also easier than trying to reach the page +/- buttons. It's the day +/- buttons I would not want to be without. I sure hope they continue to work with the new software.


GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA

Just got FiOS yesterday. Thought that was a bit odd. Thanks for the info.

Question: What about the ability to independently turn the STB off from the TV? With my ComCast remote, I could hit "STB" and it would power down without the TV doing anything. Now, they're both cycling together. Not good if I want to enter the diagnostics menu, which is Power Off then Select and watch the display at the same time (TV must still be on).


GeekNJ
Premium
join:2000-09-23
Waldwick, NJ


1 edit
You can tell the remote not to power off the TV and the STB at the same time.

I'm guessing you have the newer Philips remote. Go to »www22.verizon.com/content/fiostv···port.htm and click Go next to the Philips remote and look on Page 10 for controlling the power.

I prefer the Power button turning on the TV & STB (and my receiver too).
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Light Guy

join:2006-05-12
Somerville, NJ
reply to albyva
FYI: If you enter a channel number when in the Guide, the Guide will jump to that page.


GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA
reply to GeekNJ
G-NJ: It's the Philips. Found it. Thanks.
I dug out the instruction sheet I had for the remote to compare to the file. It's the same 10 page on-line manual crammed into a single sheet of paper. No wonder I missed it.

Jon Purkey

join:2006-09-29
Washington, DC

reply to GeekGirl1
Another option for turning on/off older TVs with the STB is to just plug the TV into the power outlet on the back of the STB. You may also need to select the option on the STB options menu to make it work if it isn't the default. This probably only works with TVs that have a manual power button/switch.
Forums » US Telco Support » Verizon » Verizon FIOS TVActiontec Firewall "HIGH" Setting Disables VOD Function??? »
« Is everyone's HD channels mislabling HD content?  


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