realpro
join:2007-02-02
Cabin John, MD
| reply to RadioDoc
Re: that is awesome
Well, one of my friends used to work for NYNEX (when it existed  ), and he told me that they did the math, and every year were happy to be fined by NY state for customer "abuse". It was much cheaper then fixing their customer support. And the sums were in the millions... Same story, different time & place. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
 ·AT&T Midwest
| Yeah, Ameritech under Dick Notebaert did the same thing here in the early 90's, and really gooned SBC when they found out how bad things were. By then he was off to ruin Qwest...
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Toolmaster of La Grange.
For "Pompous Windbag", see 419381 |
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