| To Hell with Earthlink- a VZ Tech Earthlink dsl customers never know that DSl is provided by Covad DSL, Covads rents ILEC infrastructure , then earhtlinks customers want to why ATT,Verizon and other ILEC Technicians show up to their homes. I have to explain every god damn day how it works. I Hope Earthlink goes under for fraud, bullshitting their customers, about the bullshit service that they offer. |
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Reviews:
 ·WOW Internet and..
| how have they committed fraud? By not telling customers who they actually provide service through? If so thats not fraud. Many companies don't do that. If so TracFone and several other cell phone companies would be in trouble for the same. Customers should know Earthlink isn't going to send out their own techs. Its common sense. Earthlink also deals direct with the ILEC in some areas.
But with EL outsourcing their support/customer service/billing to another country what do you expect from those employees? They're not even part of EL just a contractor EL highers- the same thing VZ does with their DSL support and every other HUGE company in the US. |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18 | reply to dare99me
said by dare99me:Earthlink dsl customers never know that DSl is provided by Covad DSL, Covads rents ILEC infrastructure , then earhtlinks customers want to why ATT,Verizon and other ILEC Technicians show up to their homes. Locked in a cubicle leaves you delusional to the facts. It's not even funny.  The majority of Earthlink/Mindspring customers are fully aware that Earthlink is a reseller (except the abnormal, but statically proven minority of people that are clueless about their VCR Timer blinking 12:00 and can't fix it are the only ones that don't know where their DSL Sync comes from). Yes, it is a majority and they know this "out in the open" fact and are smarter than you can imagine. In fact, they are so smart they request Covad (Yes, they request a CLEC by name!) as they know the ILECs employees only screw up their DSL.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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