PSINHA
join:2007-02-08
San Jose, CA
| Sneaky...
Switched back to SBC Yahoo! after a year with Sonic.net. Got cheaper price and no contract for the same speed.
Sonic provisions through SBC and move to SBC Yahoo! was painless ... except, Sonic keeps charging me. They never returned calls when I leave messages, they have high call volumes and won't refund because they don't show the account as "cancelled". Sneaky little buggers...after I had talked to them a few times since the account got moved. Try to leave a message when their call volumes are high and they'll never return calls. They had removed my user-id the day account switched and say that they were charging for internet access - for what? - access the aether with no DSL? Morons...Never again. Sonic.net is a two bit player with no people to handle the call volumes.
Sonic.net totally depends on SBC for all issues...and SBC runs them around. 5 days to get a technician when SBC Yahoo! own accounts have tech onsite in a day...
Unhappy with sonic.net in the valley |
