| Verizon's billing is awful I can relate to that guy's pain though. Verizon double billed me for months. I can't count the cell phone minutes I've wasted while on hold with them trying to get it figured out. By the time they finally straightened out my bill, I had a free month PLUS $95 of credit with them. |
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 ropeguruPremium
join:2001-01-25
Mechanicsville, VA | said by tamisa :
I can relate to that guy's pain though. Verizon double billed me for months. I can't count the cell phone minutes I've wasted while on hold with them trying to get it figured out. By the time they finally straightened out my bill, I had a free month PLUS $95 of credit with them.
While I agree that they can be a pain inthe ass to deal with at times, please tell me how you "wasted" cell phone minutes. Last time I checked, dialing 611 for customer service did not count against your minuites.
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FWD#: 223611 |
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 BoogeymanDrive it like you stole itPremium
join:2002-12-17
Panama City, FL | I've been charged minutes with Alltel when calling them before. |
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 nixenRockin' the BoxenPremium
join:2002-10-04
Alexandria, VA | said by Boogeyman:I've been charged minutes with Alltel when calling them before. And that relates to calling Verizon's 611 from a Verizon cell, how?
-tom |
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BoogeymanDrive it like you stole itPremium
join:2002-12-17
Panama City, FL | Hmm, a similar circumstance happening with a similar company... I dont know how that relates... |
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nixenRockin' the BoxenPremium
join:2002-10-04
Alexandria, VA | said by Boogeyman:Hmm, a similar circumstance happening with a similar company... I dont know how that relates... Similar != same.
Different companies often have different policies.
Ergo: not relevant.
-tom
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"Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficial. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well meaning but without understanding." -Louis D Brandeis |
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BoogeymanDrive it like you stole itPremium
join:2002-12-17
Panama City, FL | True, true. BUT... It seems to me to be an accounting error, and well, we all know Vz's track record there.
I'm just saying it happened to me with a different company, so it could happen with VZ too. |
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nixenRockin' the BoxenPremium
join:2002-10-04
Alexandria, VA | said by Boogeyman:True, true. BUT... It seems to me to be an accounting error, and well, we all know Vz's track record there. I'm just saying it happened to me with a different company, so it could happen with VZ too. Ah. Ok. Difference between saying it could happen because of Verizon's own record and similar experiences witha a different company than saying it could happen simply because of a similar experience had with a different company. I missed that linking piece. 
-tom
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"Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficial. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well meaning but without understanding." -Louis D Brandeis |
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| reply to tamisa
At least with VZW calling customer service you actually get to talk to a live person in the US! And you do not pay air time charges as you suggest.
I couple of years ago I was actually charged for customer service from Sprint-NexTel! I'm not talking about airtime but actually billing me for the customer service.
That is a crime. I've since switched to VZW & have nothing but positive to say about them compared to my previous providers; AT&T/Cingular & Sprint-NexTel.
Oh, I should I also mention the network really does work when others fail during emergencies!
All billing sucks but VZW is the best by far; read Consumer Reports every year! |
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