blue2007
@sbcglobal.net | Can I transfer my email address to another account?
I have an account with SBC and I'm wondering if it's possible to transfer my primary email address to another SBC account that I have, so when I cancel the first account, I won't lose my email address. Is this even possible? |
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lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs: 
1 edit | Let me propose an easier solution. Why not just move your account from one physical location to another?
You're looking to move, I take it? |
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blue2007
@sbcglobal.net | actually no, I just wanna cancel one account and keep the other one. |
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lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs: | Ah, I misunderstood/misinterpreted.
I'll ask someone to chime in authoritatively. |
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blue2007
@sbcglobal.net | no problem lev, thanks. |
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Old_Grouch
Don't just sit there silly DO something
Premium
join:2004-05-26
Greenwood, IN
clubs:
 ·AT&T Midwest
| reply to blue2007
authoritatively ? When he gets that propeller spinnin' . . .
The question of moving e-mail IDs pops up often in one at&t forum or another. The answer usually disappoints the person asking the question.
Essentially, we have learned that an explicit name is associated with the sbcatt account that creates it. Period.
Example: user@domain.net can only be used on user's account. If user terminates his/her account but comes back in to re-establish within some magical period (90 days I think), (s)he can turn the name back on when they reactivate their account. That has been gotten around by the user keeping a dial account during the interim period.
When user falls into lust and wants to wed their accounts or merges their account with another for other reasons (such as your request), they find that the explicit name stays with the account that created it and can not be moved. Even if the name were to be deleted and you come back in a year and want to add it since it isn't in use anyplace....you will be outta luck.
The usual suggestion from those threads is to take the opportunity to get a domain name of your own and migrate your e-mail to be ISP-independent. Only sucks once then you are good to go no matter how many times you change in the future.
I've asked a couple of the employee-types who regularly post here and the best we can come up with is that there is some chunk of software at work that would gag all over the place if the name ever tried to appear other than where it was created.
Bottom line...you can not as things stand now.
Could you use some sort of derivative of the name?
Sorry
--
Your computer is NOT busy enough... visit Team Discovery |
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owlhooter
Premium,VIP
join:2002-01-19
Wylie, TX
| Basically Old_Grouch  is correct. Once a Primary email address is setup for an account, that email address remains a primary account in the system. There is no way to move one Primary account to be a sub account of another primary account, and there is no way to have 2 primary accounts on one DSL account. The only way to keep both ID's would be to use one as the DSL ID and downgrade the other account to Dial up. I also agree that the easiest way to keep email addresses you like, is by creating your own domain and have your own email, that way you aren't bound to an ISP's particular policies and system setup. |
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lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs: | I was pretty sure that'd be the authoritative line, but I like to check with the experts to see if things change from time-to-time. 
Thanks, owlhooter. |
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lkrupp
join:2001-07-14
Collinsville, IL
| reply to owlhooter
"There is no way to move one Primary account to be a sub account of another primary account, and there is no way to have 2 primary accounts on one DSL account."
As with most businesses there's no technical reason to prevent at&t from doing what people ask. It's simply a matter of providing the means and customer service for doing so. So, in my opinion, at&t just doesn't want the hassle of dealing with customer requests that are outside of the model they created. It may involve the software used to create accounts and keep track of billing but there's certainly no technical or tcp/ip/pop/imap/etc. reason to prevent moving user names around in the system. It's really a customer service issue (or lack thereof). |
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lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
·AT&T Midwest
| Actually, there IS a technical reason.
They changed the software they use to manage accounts several years ago. As a result, people with static IP addresses now require manual intervention when upgrading/renewing or otherwise changing their accounts, or they'll get assigned a new static IP block. Master accounts can no longer change sub-account passwords, etc.
This was necessary because the software they'd been using was no longer supported.
I've felt for years that the supported software should be modified to do the things the old one could, but since that costs money... |
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blue2007
@sbcglobal.net | reply to lkrupp
thank you guys, so basically, I'm out of luck |
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lskohn
join:2000-08-17
Chicago, IL
| reply to blue2007
Whoosh - for once "unintended consequences" may have saved me, because I have been using a subaccount name rather than the primary email address for business purposes, so I'll be able to the important address to a new primary (can even keep "ameritech.net" I am told).
However, do the limitations you discuss apply even to those of us who still have only dynamic IP? |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by lskohn :Whoosh - for once "unintended consequences" may have saved me, because I have been using a subaccount name rather than the primary email address for business purposes, so I'll be able to the important address to a new primary (can even keep "ameritech.net" I am told). However, do the limitations you discuss apply even to those of us who still have only dynamic IP? I wonder? I suspended a sub account a couple of years ago. I can't recreate it. The system won't let me. That user name seems to be permanently unavailable. I don't know if tech support can move a sub account from one primary account to another primary account. But it appears that you can't suspend a sub account from one primary account and add it to another. If you have two primary accounts, you could try and test that with a disposable sub account. You would need to wait over 90 days before attempting to recreate the account; it takes that long before a suspended account is deleted.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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lskohn
join:2000-08-17
Chicago, IL
| Hmmm, well now I'll have to get it in writing -- my subaccount is active and the sales guy assured me that it could be transferred as a subaccount to the new primary account. But you know sales guys...  |
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owlhooter
Premium,VIP
join:2002-01-19
Wylie, TX
| Just to let you know, a subaccount can't be moved around under different parent accounts either, so if there was a sales guy telling you that, he is giving out incorrect information. A Sub account is tied to the parent it was created under. Even when deleting the account it remains terminated in the system so no one can use that ID again. |
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Debarella
join:2003-10-28
Rockford, IL
| reply to Old_Grouch
said by Old_Grouch :The usual suggestion from those threads is to take the opportunity to get a domain name of your own and migrate your e-mail to be ISP-independent. Only sucks once then you are good to go no matter how many times you change in the future. Slightly off topic... I would be very interested in learning how to do this. Can you point me to a website (or such) that would explain the process?
Thanks! |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| Go to any domain registrar's site. I use GoDaddy. Another that people seem to like is 1and1.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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someuser
join:2003-12-10
Powell, OH
| reply to Debarella
said by Debarella :Slightly off topic... I would be very interested in learning how to do this. Can you point me to a website (or such) that would explain the process? Thanks! There are several possiblities and the prices are all over the map.
1) You can register your own domain name for $7 to $20 a year. Depending on the Domain Registrar/Reseller, some let you forward one or a few names to another place. (Example: All e-mail to yourname@yourdomain.com gets forwarded to yourotheraccount@gmail.com or @yahoo.com). If you go down this road, you must also make sure you can send e-mail from yourdomain.com too, or you could look like a spammer.
2) You can register your own domain for $7 to $20 a year and if you choose the Domain Registrar/Reseller carefully, you can have full DNS control over your domain. Note that some of the cheapest domain hosts charge extra for DNS control, so buyer be ware. Having full DNS control means you can change the MX records for your domain and point all e-mail to a server you run or a third-party service. This could give you hundreds of e-mail addresses to use.
3) You can register your domain and get also pay for web hosting with e-mail handling, but that is more expensive, starting at $60 a year (commonly).
4) Lastly, you can sign up for a e-mail service either for a flat life-time fee ($15) or an annual fee ($10 to $50 a year) and let them provide spam filtering and e-mail service. Often you would use an address with one of their domains (or add you own domain).
The hosting forum has information. See these posts:
»Need e-mail address
and
»Looking for 3rd party webmail (similar to google's mail) |
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TomR_in_MI
Premium
join:2002-12-19
Walled Lake, MI
clubs:
·AT&T Midwest
| One very important note regarding registering domains: The email address(es) that you provide during registration will be spammed.
The easiest way to avoid this is to use a privacy service that some registers offer, e.g. GoDaddy's Private Registration, but this costs extra.
You can also use a yahoo, hotmail, etc account but the account should remain active so you can receive email from your registrar. This can cause some problems if you don't check the account on a regular basis and it goes dormant.
I have also used a more complicated method that involved using a throw away account to do the initial registration. I then set up an account on the domain that is only for registration purposes. For this account, I white listed the registrar and sent the rest of the email to the great bit box in the sky. Then I changed the registration information to use the new email account.
I learned this lesson the hard way and am still paying for it years later. |
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hitachi369
Embrace Your Rights
Premium
join:2001-10-03
Grand Rapids, MI | IDK, I never really got an increased amount of spam with my whois email eddy. I get more to suport@hitachi369.com stuff like that. |
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