 TopCat99Slightly hissed offPremium join:2001-05-03 Pennsylvania | So, does this mean we can pay "up to" the amount billed ...based on service actually provided? 
I would think the FTC's involvement isn't so much for those who only get 4.8 Mbps out of their 5 Mbps connection, but those who get, say, 48 kbps out of their 5 Mbps connection. I (along with many others) dropped an ISP who has used the "up to" and "no guarantee" excuse to provide $50 a month dialup.
As Maxo said, this is where ranges would be perfect. Some slowdowns are expected, and perfectly tolerable. But when you're paying for one tier of service and are dropped to another long-term (say more than a month or two), something needs to change. -- Mike | HughesNet DRS G16 1250H | Do something useful with your computer: join Team Discovery |