 | reply to ComNetTech
Re: i like the idea...but the outcome...not so much said by ComNetTech :
I can tell you from personal experience (working at Comcast, with our provisioning system), that Comcast over provisions all lines +10% on the DL side of things, so a 6 mbit down line is actually provisioned for 6600 kbps, to account for overhead and whatnot. As long as the node in your area is not overloaded, you should see, from a good speed test site, about ~6200 kbps yeah you just had to add "As long as the node in your area is not overloaded" Im on a 8/768 service and i barely get 3000kbps down during peak hours. Just 2 months ago i had adelphia hsi now they over provision @6200/860 for there 6/768 service i always received 6100kbps down 840kbps up when Adelphia was still in charge of my area... then comes Comcast they immediately lower the cap on my upload to a lousy 768kbps so i now receive between 600-720kbps UP max and my d/led speed now drops to a lousy 2000-3000kbps during peak .... i see commercials where comcast advertises there hsi as WAY FASTER THAN DSL. In my area its NOT way faster than dsl. Im only recieving 3mbps of the advertised 8mbps DOWN and my upload NEVER hits the advertised speed of 768kbps ... the only time its fast(d/led speed only upload always sucks) is really late night and early day. Peak hours is a horror show |
 fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | Stella, welcome again..
1) You are no longer an adelphia customer - they went bankrupt and don't exist anymore. You were with out a cable company and comcast purchased your system and made it part of theirs. Things change.
2) Comcast didn't come in and combine nodes. How silly is it to think they did. You're problems are that of the aches and pains of merging systems together. If you work on it, they will clear up with time.
Are you due some credits for your poor service during the transition? Sure. Not months of credits like many want.
But... your OLD 6/768 tier (not 6200/860 - don't count the over provisions as your speed) no longer exists. Your tier is 6/384.
How many times have you called support, and those, how many times have you not cursed at them, and how many times have you actually been patient through the period of time your area has stated there would be bumps in the road? -- "Wipe out the national deficit over night... Tax the stupid!" - about 50 gMail invites available. PM if you'd like one. |