fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to stella
Re: i like the idea...but the outcome...not so much Stella, welcome again..
1) You are no longer an adelphia customer - they went bankrupt and don't exist anymore. You were with out a cable company and comcast purchased your system and made it part of theirs. Things change.
2) Comcast didn't come in and combine nodes. How silly is it to think they did. You're problems are that of the aches and pains of merging systems together. If you work on it, they will clear up with time.
Are you due some credits for your poor service during the transition? Sure. Not months of credits like many want.
But... your OLD 6/768 tier (not 6200/860 - don't count the over provisions as your speed) no longer exists. Your tier is 6/384.
How many times have you called support, and those, how many times have you not cursed at them, and how many times have you actually been patient through the period of time your area has stated there would be bumps in the road?
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