Reviews:
 ·Frontier Communi..
| up to "up to" The problem I see with "up to" that this a good excuse for crappy service. I think most people can understand that it's difficult to guarantee speeds (actual DTR) but when an 8 Mbps service is never more than 2 - 3 Mbps, I'd get irritated, too.
They either need spell out that 8 Mbps is a sync speed and the actual rate can vary from 0 to 8 Mbps, or make a more realistic claim for their speed. They know very well that they can sell the same service for more if it's up to 8 Mbps vs., for example, an up to 3 Mbps service; or customers who would otherwise would go with a lower speed DSL will choose their cable.
Same thing with "unlimited" -- either spell out that unlimited means unlimited connection time, but not unlimited data transfer, or stop using it if the service is not truly unlimited.
Luckily, I'm with Verizon (a wimpy 1.5/384 due to loop length  ) and my actual rates are usually within 25% of the advertised rate, and as far as I know, unlimited really means unlimited. |
