 Fubar
join:2001-02-20
Phoenix, AZ
kudos:2 | reply to belgirl
Re: [AZ] Need help! No explanation for downtime! Go to that page, At the top you will have 2 tabs, One is general status, one is signal levels.....
It's either called Status or Connection, if I recall correctly...
it could be somethings on Cox's end but if you want to know your setup is correct we need to start with levels... |
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| Hello,
I don't mean to bud in but I am having huge slowdows all the time now. I didn't even know you could check out your modem like that. Pretty cool.
Here are my levels:
Frequency 573000000 Hz Locked
Signal to Noise Ratio 34 dB
Power Level -6 dBmV
I'm just learning and would appreciate any suggestions.
Thanks in advance! |
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Gamer
join:2006-12-09
Phoenix, AZ | You're missing the upstream levels in that post |
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| Downstream Value
Frequency 573000000 Hz Locked
Signal to Noise Ratio 35 dB
Power Level -6 dBmV
Upstream Value
Channel ID 2
Frequency 22800000 Hz Ranged
Power Level 41 dBmV |
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Gamer
join:2006-12-09
Phoenix, AZ | Signals look pretty good. A TWO DAY outage is something major: What status lights were on during the outage (Or was the modem endlessly trying to sync)? Were the weather conditions poor (It has been raining recently)?
For you to actually lose RF for two days implies you're next to a car-inviting pole, have a very unusual method of a failing modem, or Cox has some truely weird equipment problems. |
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| Here are my levels:
Acquire Downstream Channel 579000000 Hz Locked
Connectivity State Operational Operational
Boot State OK Operational
Security Enabled BPI+
--------------------------------------------------------------------------------
Downstream Channel
Lock Status Operational
Modulation 256QAM
Channel ID 1
Symbol Rate 5360.537 Ksym/sec
Downstream Power -3.4 dBmV
SNR 33.7 dB
--------------------------------------------------------------------------------
Upstream Channel
Lock Status Operational
Modulation 16QAM
Channel ID 4
Symbol Rate 2560 Ksym/sec
Upstream Power 55.3 dBmV
Happened again this morning. No connectivity--just trying to endlessly find the signal. Come home this evening and Viola--working fine. Didn't touch a thing. |
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| reply to Gamer
The cable light will be solid with the activity light blinking. (this is what is should be when working normally) And then suddenly I won't have any connectivity. So I power down....plug it back in...and the cable light just blinks endlessly, like it is trying to find the signal. I left it like that for two days without doing anything and then it just magically starts to work again. And then sometimes I just leave it without even unplugging it and suddenly it starts to work again. |
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