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<title>FAQ requests to be added to the list... . in TekSavvy</title>
<link>http://www.dslreports.com/forum/r17866048</link>
<description></description>
<language>en</language>
<pubDate>Tue, 08 Dec 2009 16:53:34 EDT</pubDate>
<lastBuildDate>Tue, 08 Dec 2009 16:53:34 EDT</lastBuildDate>

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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,20283254</link>
<description><![CDATA[<A HREF="/useremail/u/1508357"><b>nanook</b></A> : <div class="bquote"><small>said by  R0CKY <A HREF="/useremail/u/1206349"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>I'll be going over the requests and will try and have a bunch of things added in 2008, so if you have further requests, go ahead and add them here and I'll do my best to accommodate!</div>Do not forget this one &raquo;<A HREF="/forum/r20099939-">Re: Proceedure to switch from Bell to TekSavvy please.?</A> ;)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20283254</guid>
<pubDate>Fri, 04 Apr 2008 15:49:54 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,20282779</link>
<description><![CDATA[<A HREF="/useremail/u/1120722"><b>RuralOtt</b></A> : Can you please create a list of FAQ for home phones? Thanks.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20282779</guid>
<pubDate>Fri, 04 Apr 2008 14:31:14 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,19727775</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Hi Gang,<br><br>I'll be going over the requests and will try and have a bunch of things added in 2008, so if you have further requests, go ahead and add them here and I'll do my best to accommodate!<br><br>PS - Milkster: we have two types of programs that we run on the side... the group program where as a group of 4 or more friends/family you can start a "clan" or sorts and receive a discount and the second is to refer friends and receive $1 off per month per person you refer that buys a regular price service.<br><small>--<br>TSI Rocky - TekSavvy Solutions Inc.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19727775</guid>
<pubDate>Wed, 02 Jan 2008 21:40:47 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,19727672</link>
<description><![CDATA[<A HREF="/useremail/u/769887"><b>Milkster</b></A> : I would like to see some information explaining the whole referral process and how it works....I did a search earlier for referrals and saw that you can do some kind of group referral? what is all this about? Are referrals still accepted? etc...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19727672</guid>
<pubDate>Wed, 02 Jan 2008 21:25:34 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,19556842</link>
<description><![CDATA[<A HREF="/useremail/u/1433737"><b>infamouskid</b></A> : add gaming server adresses. and games supported.<br><small>--<br>"carpe diem"</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,19556842</guid>
<pubDate>Mon, 03 Dec 2007 19:01:53 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18969080</link>
<description><![CDATA[<A HREF="/useremail/u/555530"><b>renton</b></A> : Can you please add the DNS servers IP's.<br>Thank you.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18969080</guid>
<pubDate>Tue, 28 Aug 2007 20:51:18 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18904632</link>
<description><![CDATA[<A HREF="/useremail/u/1433737"><b>infamouskid</b></A> : sorry guys i totally forgot about this being a postable thread. but yeah my concerns and a few things i would like to see can be viewed here.<br><br>&raquo;<A HREF="/forum/r18904527-support-suggestions">support suggestions.</A>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18904632</guid>
<pubDate>Sun, 19 Aug 2007 05:45:32 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18791829</link>
<description><![CDATA[<A HREF="/useremail/u/1439836"><b>TSI Rick</b></A> : Hi dav_ID,<br><br>I can answer your questions:<br><br>1>Yes we do offer a free 5meg personal webspace if you would like it can be activated in a few minutes.<br><br>2>E-mail limit is 10megs per message<br><br>3>We can add unlimited dial-up to your account for $13.50/month or if you'd like you can also order an hourly package as well.<br><br>Regards,<br><br>Rick<br><SMALL>--<br>TSI Rick - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18791829</guid>
<pubDate>Wed, 01 Aug 2007 18:22:41 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18791147</link>
<description><![CDATA[<A HREF="/useremail/u/520610"><b>dav_ID</b></A> : Hi - I'll be switching over soon and have 3 quick questions I haven't been able to find info on.<br><br>1) Personal Webspace - I gather this is available with your DSL acc't but would like to know the size - I hope it is bigger than Sympatico's 5 meg.<br><br>2) E-mail - what is the limit to the msg size?<br><br>3) Dial-up Numbers - are these available as a dsl backup - even a fixed # of hrs would be satisfactory<br><br>thanks<br>dav_ID<br><SMALL>--<br>In theory, a bumble bee cannot fly!</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18791147</guid>
<pubDate>Wed, 01 Aug 2007 16:33:21 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18782008</link>
<description><![CDATA[<A HREF="/useremail/u/1473951"><b>Cand 6 2 1</b></A> : <div class="bquote"><SMALL>said by  ryiu <A HREF="/useremail/u/1370592"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><BR><BR>great.. thanks a lot<br> </DIV>Heres their phone if you don't have it<br><br>teksavvy<br><br>1-877-779-1575 (toll free)<br><br>And to find about the packages go to their side on the right hand of the page their should be 2 boxes click on Unlimited Dsl on the right one]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18782008</guid>
<pubDate>Tue, 31 Jul 2007 11:40:45 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18698175</link>
<description><![CDATA[<A HREF="/useremail/u/1370592"><b>ryiu</b></A> : great.. thanks a lot]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18698175</guid>
<pubDate>Wed, 18 Jul 2007 16:12:36 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18697462</link>
<description><![CDATA[<A HREF="/useremail/u/1461316"><b>MmmPancakes</b></A> : 29.95 per month for residental unlimited DSL.  It comes with one free email address and each one after that is $1/month up to 5 (not including the free one).  <br><br>You will also need your own modem.  A SpeedTouch 516 costs $99 to purchase outright or you can pay $50+10/month for 6 months for rent-to-own.  There's also always the 2wire modem from Canada Computers (which also doubles as a wireless router) for about $23.<br><br>If you go inside the signup page you'll see all this (click continue: &raquo;<A HREF="http://teksavvy.com/unl_agree.asp?phone=5193601575" >teksavvy.com/unl_agree.asp?phone=5193601575</A>).  No you don't have to submit an order to see it.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18697462</guid>
<pubDate>Wed, 18 Jul 2007 14:37:58 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18692477</link>
<description><![CDATA[<A HREF="/useremail/u/1370592"><b>ryiu</b></A> : I am considering changing to Tek as my bell contract is done soon and I take a quick look in Tek's home page, but I am not able to find the package info for any of the monthly deal.  I am looking for the unlimited dsl, just wondering if it come with any email account (if so, how many? and how big of size) <br><br>anywhere can get more info about Tek package? thanks.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18692477</guid>
<pubDate>Tue, 17 Jul 2007 20:41:16 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18657476</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Request an email invoice and they'll add it, but otherwise nothing will be sent.<br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18657476</guid>
<pubDate>Thu, 12 Jul 2007 08:27:07 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18656481</link>
<description><![CDATA[<A HREF="/useremail/u/1461316"><b>MmmPancakes</b></A> : Do I have to go request this option or is the email sent by default?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18656481</guid>
<pubDate>Thu, 12 Jul 2007 00:34:50 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18650849</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : That's correct.<br><br>Between paper/print/mailing/stamping costs, and the time to change gears to do this...  There's a definite cost to it.<br><br>...plus the tracking is very poor of what has been sent, so we then have to spend time on verifying and logging/tracking things so that the paper version is noted to have been sent in case of disputes, etc...  It's a pain.<br><br>Regards,<br><br>Rocky<br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18650849</guid>
<pubDate>Wed, 11 Jul 2007 08:59:14 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18649991</link>
<description><![CDATA[<A HREF="/useremail/u/1461316"><b>MmmPancakes</b></A> : But there is no cost if the monthly statements were to be emailed?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18649991</guid>
<pubDate>Wed, 11 Jul 2007 01:23:10 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18635285</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : <div class="bquote"><SMALL>said by  MmmPancakes <A HREF="/useremail/u/1461316"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><br><br>Also want to ask: is there an option to get invoices/statements in paper form?  Just kind of want it as a record keeping thing.<br> </DIV>You can but there is a charge for it.... Feel free to call in to accounting and discuss options.<br><br>Regards,<br><br>Rocky<br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18635285</guid>
<pubDate>Sun, 08 Jul 2007 18:51:58 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18632059</link>
<description><![CDATA[<A HREF="/useremail/u/1461316"><b>MmmPancakes</b></A> : Also want to ask: is there an option to get invoices/statements in paper form?  Just kind of want it as a record keeping thing.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18632059</guid>
<pubDate>Sun, 08 Jul 2007 00:43:24 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18628665</link>
<description><![CDATA[<A HREF="/useremail/u/520610"><b>dav_ID</b></A> : This is a bit off topic perhaps as it concerns the WEBSITE more than the FAQ.  But since the subject of payment methods came up I thought I'd mention I'm unable to find an option for "online banking" payment method on the website when looking at the signup process. Or did I just miss something here? <br><SMALL>--<br>In theory, a bumble bee cannot fly :)</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18628665</guid>
<pubDate>Sat, 07 Jul 2007 09:42:02 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18623246</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Good idea... I'll see if I can't add this to the to-do list.<br><br>If you pay by cheque, yes, it would be quarterly but your first quarter would only be that, the quarter... you'd just pay the three months.<br><br>Regards,<br><br>Rocky<br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18623246</guid>
<pubDate>Fri, 06 Jul 2007 09:09:26 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18619877</link>
<description><![CDATA[<A HREF="/useremail/u/1461316"><b>MmmPancakes</b></A> : Maybe you can add an FAQ about payment?  Like which payment options you support and that kind of thing.  I personally don't use online banking or prepaid, so what other option do I have.  Since you have to pay in advance.  And if I want to confirm payment every month, do I have to call in, that kind of thing.  Because I'm still unsure on how you pay for this, seems kind of different from Bell or Rogers.<br><br>Oh, and if you decide to pay by cheque, by 'quarterly', does it mean you pay the next 3 months in advance?  And since the first month of service has to be paid, does that mean I pay for 4 months with my first cheque?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18619877</guid>
<pubDate>Thu, 05 Jul 2007 17:28:03 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18558247</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : <div class="bquote"><SMALL>said by  Gwai Lo Dan <A HREF="/useremail/u/1433658"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><br><br>Rocky,<br>I had a quick look at the FAQ's and didn't see the "What's the  difference between unlimited and premium?".  The question seems to pop up every other week, at least.<br> </DIV>I'll see if I can't get that added this coming week..tx<br><br>Rocky<br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18558247</guid>
<pubDate>Sun, 24 Jun 2007 07:57:37 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18556382</link>
<description><![CDATA[<A HREF="/useremail/u/1433658"><b>Gwai Lo Dan</b></A> : Rocky,<br>I had a quick look at the FAQ's and didn't see the "What's the  difference between unlimited and premium?".  The question seems to pop up every other week, at least.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18556382</guid>
<pubDate>Sat, 23 Jun 2007 18:44:49 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18485313</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Hey dav_ID,<br><br>It's actually pretty simple when switching from DSL to DSL.<br><br>If from Bell Sympatico:<br> - Cancel from Bell and get a cancellation number (make sure to give yourself at least 7 business days before cancelling as it takes 5 business days to activate on our side).<br> - Provide cancellation number in your order with us and make the activation date the same date as the bell cancellation date.  To do otherwise might cause problems with Bell as Sympatico has the root account to the routers and they may disconnect you if your are connected elsewhere ahead of the Bell disconnect date.<br><br>If from third party ISP:<br> - Cancel from the ISP and give yourself at least 7 business days out as it takes 5 business days to transfer to us.<br> - In this case you can have your activation date overlap, so get our date to happen as soon as possible so that if there are problems that they can be resolved before the other ISP's disconnect date.<br><br>Note: In either of these two case, once you receive your login you can just switch it and start using your network ahead of time... Allowing you to pre-configure all of your settings before the physical transfer.<br><br>If from Cable (or anything else):<br> - Pretty simple... order whenever, just make sure the two services overlap so that you can switch with as little interruption as possible.<br><br>Rocky<br><br> <br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18485313</guid>
<pubDate>Mon, 11 Jun 2007 09:13:28 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18484906</link>
<description><![CDATA[<A HREF="/useremail/u/520610"><b>dav_ID</b></A> : re: DSL Service: How long to install? (#14730)<br><br>how about adding:  DSL Service: Switching from another ISP to TekSavvy - what information is needed from old ISP?<br><br>Can this process be clarified - and any info required from old ISP needed to expedite the process specified?  Its a bit more complex than just waiting 5 biz days isn't it?<br><br>Thanks<br><br>[or is this covered elsewhere and I missed it?]<br><SMALL>--<br>In theory, a bumble bee cannot fly :)</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18484906</guid>
<pubDate>Mon, 11 Jun 2007 05:12:37 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18456781</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Yup.... being worked on.... was waiting to have things completely official before stickying it.<br><br>Rocky<br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18456781</guid>
<pubDate>Tue, 05 Jun 2007 23:06:18 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18456251</link>
<description><![CDATA[<A HREF="/useremail/u/1434683"><b>chewie</b></A> : How about adding the speed test information and procedure here &raquo;<A HREF="/forum/remark,18425111">New Speed Test Tool and reason for it existing....</A> ?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18456251</guid>
<pubDate>Tue, 05 Jun 2007 21:47:17 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18180278</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Hi Cordalok,<br><br>This thread (&raquo;<A HREF="/faq/teksavvy">TekSavvy FAQ</A> &raquo;<A HREF="/faq/14774">DSL: What are the various profiles available?</A>) basically just shows the various options for speeds...<br><br>Generically bell gives us two different profiles to charge against... 256K service and 5Meg service, to which we pay the templated rates.  What this means is regardless if we can only get a 1Meg speed we still land up having to pay the 5Meg rate to which in turn the end customer would also pay the 5Meg rates.  We normally try our best to give as accurate a ballpark as possible to the individuals so as to not cause any harm in perception but it's difficult as we can only guess until which point the customer is finally on our system and being billed.  From there we can tweak things but that's about it.<br><br>Feel free to PM me your phone number and complete address and I'll return a ballpark idea of possible speed.<br><br>Regards,<br><br>Rocky<br><SMALL>--<br>TSI Rocky - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18180278</guid>
<pubDate>Mon, 16 Apr 2007 13:25:22 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,18179567</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : The FAQs and threads mention "profiles". I have no idea what they are and what impact they have the services TS offer. Could this topic be addressed in a FAQ? (I'm currently w/ Rogers and thinking of switching.)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,18179567</guid>
<pubDate>Mon, 16 Apr 2007 11:12:59 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17916698</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Thanks state for making this a sticky!<br><br>As usual, you rock! ;-)<br><br>Have a good one...<br><br>Rocky<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17916698</guid>
<pubDate>Wed, 28 Feb 2007 11:43:52 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17916312</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : I'm going to start going over some of the requests posted of late and will attempt to add them to the FAQ lists...<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17916312</guid>
<pubDate>Wed, 28 Feb 2007 10:26:48 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17901516</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Yeah... I'll have to.... problem is I've been keeping them busy as hell of late with the anon postings.... I don't want to bother them....<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17901516</guid>
<pubDate>Mon, 26 Feb 2007 00:40:07 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17901508</link>
<description><![CDATA[<A HREF="/useremail/u/706116"><b>The Flash</b></A> : ask a mod I guess.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17901508</guid>
<pubDate>Mon, 26 Feb 2007 00:38:45 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17901499</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : tried making them permalinks and not having much luck.... keeping having to bump them.<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17901499</guid>
<pubDate>Mon, 26 Feb 2007 00:36:21 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17901496</link>
<description><![CDATA[<A HREF="/useremail/u/706116"><b>The Flash</b></A> : I think you should get your FAQs stickied. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17901496</guid>
<pubDate>Mon, 26 Feb 2007 00:35:40 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17901491</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Hey Gang,<br><br>I'll be going through the requests and placing/updating things over the next week.<br><br>Rocky<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17901491</guid>
<pubDate>Mon, 26 Feb 2007 00:34:49 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17893589</link>
<description><![CDATA[<A HREF="/useremail/u/670456"><b>LiQuiD</b></A> : If I can add to this... the hardest thing is figuring out how to pass new wiring without making your house look like it was shot at, or taken over by various vermin.<br><br>I learned the intricacies of telephone wiring in all of about 20 minutes (at the time, I also knew only the basics regarding network cabling, granted there are significant similarities).  As for what I described above, I learned that after about 2-3 - <B>years</B> - of fiddling around.<br><SMALL>--<br>Windows is the virus.  Linux is the vaccine, FreeBSD is the CURE</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17893589</guid>
<pubDate>Sat, 24 Feb 2007 17:55:43 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17893100</link>
<description><![CDATA[<A HREF="/useremail/u/1119774"><b>dynamx</b></A> : <div class="bquote"><SMALL>said by  rbdwarf <A HREF="/useremail/u/1432893"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><BR><BR><div class="bquote"><SMALL>said by  dynamx <A HREF="/useremail/u/1119774"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>  :</SMALL><BR><BR>can only bell techs do work on inside wiring? </DIV> <br>Bell's policy is that wiring inside your domicile is your own.  They will only work on it if you a) pay them a large sum of money to do so, or b) pay for their wire maintenance plan.  Other than that you are free to do what you want with it.<br><br>-- <br>Rob<br> </DIV>I thought so.  That's part of my original question.  To put maybe a ballpark of what I should spend if I were to look for a professional to come in a clean things up.  Thanks.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17893100</guid>
<pubDate>Sat, 24 Feb 2007 16:08:19 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17892901</link>
<description><![CDATA[<A HREF="/useremail/u/1350007"><b>BellVictim</b></A> : FWICT FAQ#2 is missing the 3008 kbps speed profile in the enumeration.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17892901</guid>
<pubDate>Sat, 24 Feb 2007 15:23:43 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17892775</link>
<description><![CDATA[<A HREF="/useremail/u/1350007"><b>BellVictim</b></A> : <div class="bquote"><SMALL>said by  dynamx <A HREF="/useremail/u/1119774"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><BR><BR>can only bell techs do work on inside wiring?<br> </DIV>No, anyone can (though if you are on Bell's inside-wiring maintenance plan then you probably don't want to bring another chef into the kitchen, so to speak).<br><br>So: you, someone you hire, a helpful neighbour, a technically-savvy youngster, etc can all do any work or fixes. It's not difficult.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17892775</guid>
<pubDate>Sat, 24 Feb 2007 14:58:15 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17892727</link>
<description><![CDATA[<A HREF="/useremail/u/1432893"><b>rbdwarf</b></A> : <div class="bquote"><SMALL>said by  dynamx <A HREF="/useremail/u/1119774"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><BR><BR>can only bell techs do work on inside wiring? </DIV> <br>Bell's policy is that wiring inside your domicile is your own.  They will only work on it if you a) pay them a large sum of money to do so, or b) pay for their wire maintenance plan.  Other than that you are free to do what you want with it.<br><br>-- <br>Rob]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17892727</guid>
<pubDate>Sat, 24 Feb 2007 14:49:51 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17892618</link>
<description><![CDATA[<A HREF="/useremail/u/1119774"><b>dynamx</b></A> : can only bell techs do work on inside wiring?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17892618</guid>
<pubDate>Sat, 24 Feb 2007 14:33:45 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17892218</link>
<description><![CDATA[<A HREF="/useremail/u/1430304"><b>TSI Steve</b></A> : <div class="bquote"><SMALL>said by  dynamx <A HREF="/useremail/u/1119774"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><BR><BR>maybe listing the costs for a Bell tech (or anyone) to do/re-do inside wiring.<br> </DIV>We can not list this information as it is not up to us to determine the cost of the service calls.<br><br>The charges ranges from $45 up-to $125 per incidence and it is up to the individual tech to decide how much "charge" should apply.<br><br>Steve]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17892218</guid>
<pubDate>Sat, 24 Feb 2007 13:13:00 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17891084</link>
<description><![CDATA[<A HREF="/useremail/u/1119774"><b>dynamx</b></A> : maybe listing the costs for a Bell tech (or anyone) to do/re-do inside wiring.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17891084</guid>
<pubDate>Sat, 24 Feb 2007 08:38:27 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17881076</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Hey BellVictim,<br><br>This is perfect... I'll go through what you wrote shortly and add some of this for sure to the main FAQ list!<br><br>Thanks for the contribution!<br><br>Rocky<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17881076</guid>
<pubDate>Thu, 22 Feb 2007 13:49:12 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17881022</link>
<description><![CDATA[<A HREF="/useremail/u/1350007"><b>BellVictim</b></A> : Re: FAQ 1 (Basic ... Revisited)<br>&nbsp;&nbsp;&nbsp;&nbsp;How well written! So often FAQ's have the questions but fail to give a yes/no answer that people usually want (in addition to any explanation/qualification). You made the Yes/No the first part of the answer!<br><br>Re; FAQ 2 (FAQ #2: DSL)<br>&nbsp;&nbsp;&nbsp;&nbsp;About the link to telcodata.us et al. It was actually was you, kind Rocky, who had provided the dslreports-based link to a similar service as the telcodata.us one:<br>&nbsp;&nbsp;&raquo;<A HREF="/forum/remark,17819942">Re: Teksavvy + SpeedStream 5360</A><br><br>In any case the relevant link was:<br>&nbsp;&nbsp;&raquo;<A HREF="/coinfo/clli/">/coinfo/clli/</A><br>but I'd add a notation in your FAQ to say e.g. "Malfunctioning as of Feb 2007" ... in case the telcodata.us service one day dies /and/ DSLReports gets theirs fixed.<br><br>I did email ren_kolka@DSLR (email mangled to dissuade spammers) to notify them of the bustage but have not got a reply nor is the service yet fixed.<br>=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-<br><br>Some general thoughts<br>- these FAQ's are pretty technical .... which is great for the propeller-heads that post most often in this place. If you want to augment what you've got and add in some more grandma-esque FAQ's geared toward walking through someone who doesn't know about NXX's, etc that might serve you well since the low-usage (grandma-esque) customers make the margins for ya.<br><br>Some ideas of functionality-based FAQ might be: "I have no Bell telephone service but want to get DSL - how do I do this", or "I want to migrate from Rogers to TekSavvy, what equipment do I need and how do I go though the ordering & cancellation process".<br><br>From a purely TekSavvy standpoint, methinks that it would be a great FAQ-answerer to have (perhaps more as a part of your website than a FAQ, but it can be both IMO) is a chart of all 4 (columns) of<br>- 'Peer1  over Bell phoneline'<br>- 'Cogent over Bell phoneline'<br>- 'Peer1  over dry-DSL'<br>- 'Cogent over dry-DSL'<br>and then as rows, show the monthly cost, GB usage, NNTP vs NNTP with static, etc.<br>=-=-=-=-<br><br>There's a fair amount of nits that I observe, but that's only cuz I'm a linguistic picker of nits, some examples might be; from FAQ #3 : DRY DSL:<br>&nbsp;&nbsp;"How do I qualify the Band Rate?"<br>could perhaps be more clearly phrased as:<br>&nbsp;&nbsp;"How can I find out what band rate I'm in?"<br><br>and<br><br>&nbsp;&nbsp;"What types of modems will work with Dry-DSL?"<br>could be less ambiguous (remember the grandma-esque types!)<br>&nbsp;&nbsp;"What types of DSL modems will work with Dry-DSL?"<br><br>Anyway, methinks that's you were not looking for that level of critiquing but just in case, that the sort of stuff I see (probably more occurrences if I actually look :).<br><br>Good job on the FAQ's!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17881022</guid>
<pubDate>Thu, 22 Feb 2007 13:39:49 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17879517</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : bump to top]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17879517</guid>
<pubDate>Thu, 22 Feb 2007 09:09:27 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17872303</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : <div class="bquote"><SMALL>said by  hidea <A HREF="/useremail/u/1438762"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</SMALL><br><br>VoIP FAQs maybe? <br><br>Like.. how do I call a long distance number? Or the voice mail access number? etc. etc.?<br> </DIV>I've been staying away from this one so far as it's not our service.... I'll see what I can do shortly on this one (might be a bit before something is posted though)...<br><br>Rocky<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17872303</guid>
<pubDate>Wed, 21 Feb 2007 06:48:03 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17872116</link>
<description><![CDATA[<A HREF="/useremail/u/1438762"><b>hidea</b></A> : VoIP FAQs maybe? <br><br>Like.. how do I call a long distance number? Or the voice mail access number? etc. etc.?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17872116</guid>
<pubDate>Wed, 21 Feb 2007 04:41:53 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17866417</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : done]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17866417</guid>
<pubDate>Tue, 20 Feb 2007 09:45:54 EDT</pubDate>
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<title>Re: FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17866354</link>
<description><![CDATA[<A HREF="/useremail/u/1120722"><b>RuralOtt</b></A> : FAQ #2: There was a URL you posted last week that finds Canadian CO locations. I couldn't find it anymore.<br><br>Thanks]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17866354</guid>
<pubDate>Tue, 20 Feb 2007 09:28:03 EDT</pubDate>
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<title>FAQ requests to be added to the list... .</title>
<link>http://www.dslreports.com/forum/remark,17866048</link>
<description><![CDATA[<A HREF="/useremail/u/1206349"><b>R0CKY</b></A> : Hi guys,<br><br>If you have things to add to any of the three lists, just let me know in here and I'll repost to the list....<br><br>Just state which of the FAQs (FAQ#1/FAQ#2/FAQ#3) you want information added to and I'll take care of it.<br><br>Hopefully from there we can have a more complete Service FAQ (stuff that isn't so much related to the DSLR type FAQ questions)<br><br>Regards,<br><br>Rocky<br><SMALL>--<br>Rocky/TSIGUY - TekSavvy Solutions Inc.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,17866048</guid>
<pubDate>Tue, 20 Feb 2007 08:17:19 EDT</pubDate>
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